The four types of convenience store shoppers

By understanding these different motivations, brands can better leverage true, in-the-moment behavior to trigger purchases.

Top 100: 14. Social networking and retail

Not only have people turned to social networking for connecting with old friends and business contacts, they are using it to connect to their favorite retail…

Discounting During Peak Season

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Eight insights for maximizing online coupon use

Think beyond discounts, maintain clarity and update your offers frequently in order to keep promotions fresh.

Survey: 68 percent of shoppers say promotions spur retailer visits

In-store, mailed and emailed promotions most effective at driving new traffic.

Top 100: 15. Best Buy

As small and large consumer electronics stores (e.g., Circuit City) faltered in 2008, thanks in large part to a U.S. economic downturn, retail giant Best Buy…

Clothes, gadgets, gift cards to be the major gifts this Father's Day

June 2, 2010

As the economy continues its slow rebound, Americans will spend slightly more paying homage to the most important men in their lives this Father's Day.

Sam's Club eValues program generating better-than-expected results

June 2, 2010

FICO, a leading provider of analytics and decision management technology, announced today that Sam's Club, a division of Wal-Mart Stores, Inc., is achieving…

Madix unveils new LED lighting product for retailers

June 2, 2010

Madix Inc., manufacturer of store shelving and fixtures, today announced a new LED lighting product for retail stores. According to a press release, BEAM LED…

Top 100: 16. Pop-up shops

The store-within-a-store picked up steam in 2008. One of the largest examples was the Rock Band 2 popup store at the Virgin Megastore in Times Square. The…

Curves: Lessons in Creating a Community

by Annamaria Turano — Executive Director, MCAworks

One summer, not too long ago, I joined a 2nd gym as I was out of town most weekends.  A charming low-frills outpost of Curves. 

Target: We now have more than 40 different store designs

June 1, 2010

It is a huge departure from the template-based philosophy that, for years, has meant shoppers visiting Target stores in different cities will largely find…

P&G to use Tobii eye tracking systems

June 1, 2010

Tobii Technology Inc., provider of attention and visibility measurement technology, has announced today that Procter & Gamble, the world’s largest consumer…

Packstream seizes the 'ultimate marketing touchpoint'

by James Bickers — Editor, Networld Alliance

Software company helps retailers customize their packaging with one-to-one marketing messages.

Localizing online prices drives international e-commerce sales

Most Internet usage occurs outside of North America, and localizing prices can turn international browsers into buyers.

Top 100: 17. Web 2.0

Embracing Web 2.0 has become a mantra for many retailers as they seek to gain customer loyalty from a growing legion of techsavvy shoppers. The still-emerging…

June Quote

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Behind every great customer experience is a great employee experience.

The Value of Employee Experience

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Now is the time to focus on all aspects of your employee experience. 

Fuel perks plus retail equals savvy loyalty play

by Sharon Goldman — Senior Director, COLLOQUY

With an economy that is recovering slowly and still keeping millions of Americans unemployed and in a recession-based, purse-strings-tightening mode, it’s…

Sam's Club adds customized pricing program

May 31, 2010

According to the New York Times, Sam's Club has launched a program called eValues that creates customized offers based on purchase history.Customers have to…