Is price the only 'P' that matters?

Convenience-based value propositions are losing their appeal as people are repricing their free time.

Report: Shopping online is a green activity

April 29, 2009

Zero Strategy: E-retail is better for the environment than travelling to shops to get the same items. IMRG cited a report from the Logistics Research Centre…

Toys R Us introduces grocery concept

April 29, 2009

Progressive Grocer: Toys"R"Us has introduced "R" Market, a new, dedicated shop offering a wider assortment of grocery items within select Toys"R"Us stores…

Shop.org adds drugstore.com CEO as keynote speaker for annual summit

April 29, 2009

WASHINGTON, D.C. — Shop.org has announced that Dawn Lepore, chief executive and chairman of the board of drugstore.com Inc., will keynote its Annual Summit…

Panasonic broadens POS support

April 28, 2009

ROLLING MEADOWS, Ill. — Panasonic System Solutions Company announced it has broadened its support base for its leading hardware platforms to now include…

Rosetta Stone opens experiential store

April 28, 2009

ARLINGTON, Va. — Rosetta Stone Inc., a provider of technology-based language learning solutions, announced today it has opened its first retail outlet designed…

Raymark partners with Toshiba to strengthen presence in Asia

April 28, 2009

MONTREAL — Raymark, global provider of advanced retail software solutions, has announced its partnership with Toshiba TEC, whose retail hardware division…

Enhancing the In-Store Experience

Watch this exclusive presentation from GlobalShop 2009 featuring Brian Ardinger, Chief Marketing Officer at Nanonation. In today's market you need to figure…

Baesman launches Store Attribute Manager for retail store profiling

April 27, 2009

HILLIARD, Ohio — Baesman, provider of database marketing programs for the retail industry, has announced its new Web-based store profiling technology to…

Design brings multi-touch interface to large displays

April 27, 2009

EE Times: A San Francisco design house has demonstrated a technology for bringing a multi-touch interface to large screen displays. Moto Development Group…

GS1 DataBar set to improve the grocery checkout experience

by James Bickers — Editor, Networld Alliance

The new barcode standard packs more info into a smaller space, creating opportunities for retailers and saving time for shoppers.

Oracle introduces Oracle Retail Data Model

April 26, 2009

REDWOOD SHORES, Calif. — To help retailers accelerate their design and implementation of an enterprise data warehouse, Oracle today introduced the Oracle…

HMV to trial cinemas

April 26, 2009

Retail Week (U.K.): HMV will open its first cinema this autumn as it continues to expand its reach beyond core entertainment retailing. It has entered into a…

Ask the Experts: In a tough economy, what are some simple and effective ways to motivate staff?

April 26, 2009

Today's expert is Shep Hyken, author of "The Cult of the Customer." We asked him to share some simple tips on how to keep retail staffers motivated, when the…

BF Group digital signage pods at Westfield London

Westfield is West London’s newest shopping mall. Much has been made of BF Group’s installation of CBS Outdoor pods at Westfield last year, which are placed…

Digital signage on London's Oxford St.

Walking up and down one of London’s busiest corridors shoppers and commuters can find screens galore, many of them in the windows of cell phone providers…

New retail display system provides item-level intelligence

April 23, 2009

DIXON, Ill. — UPM Raflatac, Seeonic and Alliance have announced the deployment of a new generation of Alliance's MAXRPM, an inventory management system for…

Netflix CEO: Kiosks are our main competition

April 23, 2009

MarketWatch: Netflix Inc. chief executive Reed Hastings said Thursday that the online DVD rental pioneer expects $1 kiosks to be its main competitor by the…

Espresso Book Machine prints books on demand, while the customer waits

April 23, 2009

Times Online: Beginning next week a small revolution in bookselling will make searching for obscure, out-of-print and otherwise long-forgotten books a whole…

Finding the financial value of the customer

When making customer service decisions, consider the lifetime revenue each customer provides — and their potential for sending referrals.