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News & Media

Fashion retail Claire’s expands Roblox experience

November 10, 2023

Fashion brand Claire's is continuing to expand its franchise on Roblox, called ShimmerVille, with the addition of fan-favorite digital pets now part of the…

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Poor inventory visibility puts customer trust in jeopardy

November 10, 2023

Retailers are struggling to maintain trust with customers due to the persistent sales cancellation caused by poor inventory visibility.

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How ChatGPT can revolutionize retail: Unleashing the power of generative AI

by Scott Wassmer — General Manager, Americas, Appnovation

Artificial intelligence has made remarkable strides in recent years and retailers can take advantage now and enhance offerings in a number of ways.

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Sportsmens store offers self-serve silencer kiosk

November 9, 2023

Customers at Flint River Outfitters, a sportsmens store in Bainbridge, Georgia, can apply for a silencer from a self-serve kiosk that simplifies the extensive…

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Seamless checkout experiences: The key to maximizing holiday sales online

by Matt Miller — Vice President of Product, Paze, Paze

With e-commerce expected to continue growing, retailers recognize the need to drive revenue while providing a strong experience, including a seamless checkout…

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Akron University teams with Aramark on food delivery robots

November 9, 2023

Students at the University of Akron can now have food delivered to them by mobile robots under a partnership between the university, Aramark and Starship…

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LightSpeed launching AI-powered platform for retailers

November 9, 2023

Lightspeed Commerce Inc. has launched a suite of AI-powered platforms to eliminate mundane tasks that often bog down retailers and restaurateurs.

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Fisheries Supply taps Constructor to improve the digital customer experience

November 8, 2023

Fisheries Supply, a distributor of marine products that serves boatyards, fisherman, recreational boats worldwide, is boosting the digital customer experience…

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Most US business leaders expect increased holiday sales

November 8, 2023

Business leaders are more optimistic this holiday sales season, than last year, and are increasing investment in digital marketing to capture young consumers.

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Card spend on healthy growth path this holiday season

November 8, 2023

Total consumer card spending will increase at least 6.4% this holiday season compared to 2022, according to a Commerce Signal report on credit and debit card…

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The Atlantic: Retail self-checkout a failure

November 7, 2023

Amanda Mull, a staff writer at The Atlantic, has authored a piece claiming retail self checkout has largely been a failure. In an article titled…

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South Carolina vehicle services kiosks heading to supermarkets

November 7, 2023

South Carolina motorists will be able to renew vehicle registrations and perform other functions at self-serve kiosks inside grocery stores, according to a…

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Transforming trust: Rethinking retailer-consumer relationships

Trust is not just an intangible concept but rather carries genuine value for retailers.

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Most consumers tap smartphone in product research

November 7, 2023

A hefty number of consumers, 87%, are using their smartphone to research a product while in-store at least some of the time, and 66% of shopper migrate from…

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Young consumers hitting TikTok for holiday shopping

November 6, 2023

More than a third of consumers, 36%, plan to use TikTok for holiday shopping this year.

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Consumers back in the spirit of spending

November 6, 2023

Shopping trends are returning to pre-pandemic norms as holiday spend is projected to surpass pre-pandeic levels for the first time, according to Deloitte's…

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AI in retail to hit $52B by 2030

November 6, 2023

Artificial intelligence in the retail market, estimated to be worth $6.59 billion in 2022, is on track to hit $52.45 billion by 2030 with a annual growth rate…

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C-store tech transformation: Do's, don'ts, tips, strategies

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The convenience store sector is in a major transformation mode and challenged with meeting customer expectations, deploying smart tech while growing the bottom…

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Norway discount chain taps SymphonyAI for greater agility, scalability

November 3, 2023

Rema 1000, a discount grocery chain in Norway, has deployed the SymphonyAI cloud architecture to gain greater scalability, streamline store operations, improve…

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Ulta Beauty piloting smart vending machines in 10 U.S. stores

November 3, 2023

Ulta Beauty is testing smart vending machines within 10 stores across the U.S. via a partnership with SOS.

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