Last minute shoppers face bigger cyber risk

December 19, 2022

Consumers who wait until the last moment for holiday shopping face a greater cyber risk, according to a Kaspersky survey.

Positioning your business to win the new year

The holidays are upon us, but the post-holiday season is also rapidly approaching. Here are five strategies to ensure your business is ready for the…

Rewards program use, purchase spend up Black Friday weekend

December 16, 2022

There was nearly a 20% year-over-year increase in consumers worldwide using customer engagement program over the Black Friday weekend and a 7% spike in average…

Walmart CEO: Retail theft could drive store closures, price increases

December 16, 2022

Retail theft is increasing and impacting big and small brands, including the biggest retailer, Walmart.

Return policies are focus for holiday shoppers

December 16, 2022

More than three-quarters, 76%, of U.S. consumers typically review an online retailer's return policy before deciding to send a gift, and 82% cite free shipping…

Top 5 trends impacting the 2022 holiday season

by Matthew Furneaux — Director of Location Intelligence, Loqate

The top five consumer trends impacting sales this holiday shopping season.

Holiday consumer spend trends will continue in 2023

December 14, 2022

Consumers in the U.S. and U.K. will be trimming non-essential purchases and scaling back on discretionary spending — behavior already taking place this holiday…

Chatbots proving frustrating to consumers

December 14, 2022

A hefty majority, 80%, of consumers report higher frustration levels when it comes to using customer service chatbots, while 72% stated using a chatbot for…

Economy impacting consumer grocery shopping

December 14, 2022

Economic conditions in the U.S. are "significantly" impacting nearly all consumer shopping habits, with more than two-thirds, 69%, reporting they're struggling…

How a mobile POS can elevate retailers from the competition

by Amber Hovious — VP, Marketing & Partnerships, Teamwork Commerce

Learn why a mobile point of sale can provide a competitive advantage.

Retailers expanding self checkout despite challenges

December 13, 2022

Retailers are expanding the use of self checkout despite some shortcomings, according to a CNN report. The companies are looking to provide labor savings, meet…

Amazon launches in-app shopping experience

December 12, 2022

Amazon is debuting Inspire, an in-app shopping experience that offers customers a new way to discover ideas, explore products and shop from content from brands…

Most Americans will spend less than $500 on holiday expenses

December 12, 2022

A good majority of U.S. consumers, 67%, plan to spend under $500 on holiday expenses, nearly 40% less this year compared to a 10-year national average.

Consumers focusing on short-term money goals as new year arrives

December 12, 2022

More than half of U.S. consumers, 53%, are intent on paying off credit card debt and building emergency savings as a new year arrives.

Training, support key in deploying fixed self-checkout solutions

December 12, 2022

ECR Retail Loss, a U.K.-based organization that studies and recommends solutions for retail loss, has released data points on fixed self checkout spaces based…

Diebold Nixdorf taps Ilhami Cantadurucu EVP/global retail

December 12, 2022

Ilhami Cantadurucu Diebold Nixdorf Inc. has promoted Ilhami Cantadurucu from head of retail global accounts to executive vice president, global…

Principles of transformative experience design (Part 2)

by Lisa Powers — Associate UX Director at Capgemini Americas, Capgemini

In this second part of a two-part series, Lisa Powers, associate UX director at Capgemini, discusses the second set of principles of transformative experience…

Furniture retailer taps AR tech to drive customer interactions

December 9, 2022

Fatboy, a furniture retailer, is tapping CGTrader technology for a unique AR Lens for promoting products and branding as well as driving online customer…

Activewear brand launches New York City flagship

December 9, 2022

Southern-California-inspired activewear brand Vuori has opened its first New York City flagship, in the SoHo area at 106 Spring Street.

Arizona mall home to library vending machine

December 9, 2022

Shoppers at The Mall at Sierra Vista in Sierra Vista, Arizona can now get library books from a glassfront vending machine provided by the Sierra Vista Library…