Walmart unveils Sam Walton hologram

December 1, 2022

Walmart has unveiled a holographic recreation of Sam Walton in preparation of its permanent exhibit at the Walmart Museum, according to a press release.

Why retail leaders should plan a store visit before the holiday season

by Tony Gregg — Chief Executive, Anthony Gregg Partnership

A store visit can provide a boost to staff morale and uncover what works well on the retail store floor.

Online checkout posing challenges for small retailers

December 1, 2022

Just over half, 52%, of small to medium retailers have experienced checkout issues during surge shopping periods, up from 43% last year.

Michigan mall debuts baby supply vending machine

December 1, 2022

Parents in need of baby supplies will appreciate a Baby Vend machine at the Rivertown Mall in Grandville, Michigan, according to a wzzm13.com report.

Dobot debuts robots for retail tasks

November 30, 2022

Dobot, a robot manufacturer, has introduced collaborative robots for retail customers to handle tasks such as making coffee, cocktails, ice cream, noodles…

Consumers would love to pay with loyalty points

November 30, 2022

A majority of consumers, 80%, would pay with points online or in the store if the option was available.

Retailers put delivery speed aside to hit specific day delivery

November 30, 2022

Delivery speed is no longer top of mind with retailers as brands are focused on making sure packages arrive on specific dates requested by consumers.

Nike launches Web3 digital experience

November 29, 2022

Nike has launched .Swoosh, a Web 3-enabled digital platform that will let Nike fans learn, collect and eventually co-create virtual creations such as virtual…

US mulls more regulations to help disabled use self-service kiosks

November 29, 2022

As self-service expands at a fast pace at retail, many machines do not sufficiently accommodate disabled persons, according to a report in The Wall Street…

3 tech tips to improve customer experience

by Kosta Popov — CEO, Cappasity

To stay ahead of e-commerce competition, retailers must provide a convenient and engaging shopping experience.

Gap jumps onto Amazon

November 28, 2022

Gap clothing and accessories are now selling on Amazon for customers in North America.

Rite Aid teams with Grubhub on nationwide delivery

November 28, 2022

Rite Aid customers will soon have the option to have orders delivered via Grubhub as the two brands are partnering on nationwide delivery.

Love’s Travel Stops deploys 2nd California Jamba by Blendid

November 28, 2022

Jamba, a global lifestyle brand serving on-the-go freshly blended fruit and vegetable smoothies, bowls and bites, and Blendid, a robotic foodservice solutions…

What retail hiring managers should ask when hiring for the holidays

by Barry Rosen — CEO, Interaction Associates

One of the most critical elements of retail customer experience is the direct interaction customers have with retail associates. That makes hiring a critical…

If conversational commerce isn't a priority retailers may be saying goodbye to customers

by Savinay Berry — EVP Product and Engineering, SHIFT Communications

Conversational commerce matters as customers expect to reach retailers when and how they want.

Ikea launches $10M social fund for workers

November 23, 2022

Ikea is launching a $10 million social fund, as well as offering bigger staff discounts, to support workers dealing with higher living costs.

Consumers adjusting shopping but spend should be on par with 2021

November 23, 2022

While finances and inflation are top concerns for holiday shoppers, prompting 93% to adjust gift shopping, overall spend on gifts is expected to remain on par…

Amazon laying off thousands of employees starting this month

November 22, 2022

Amazon is reportedly cutting 10,000 jobs starting this month which will focus on the retail division, devices unit and human resources.

Black Friday tops for shopping

November 22, 2022

Black Friday will beat out Small Business Saturday and Cyber Monday when it comes to consumer activity as 57% of those polled by Jungle Scout will shop Black…

Optimizing personalized customer service to build loyalty beyond the holiday season

For retailers the holidays are the epitome of a love/hate relationship — the lines are long and customers can get impatient, but consumer spending is also at…