News & Media
Puma, White Castle launch branded retail line
June 17, 2021
Columbus, Ohio-based White Castle has collaborated with global sports company Puma to launch Slider-inspired apparel, including a pair of shoe styles, a…
read nowWorkJam taps Daniel Crepeau as COO
June 16, 2021
Daniel Crepeau has been named COO at digital workplace platform WorkJam.
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Netflix launches retail shop
June 16, 2021
In its first e-commerce foray, streaming provider Netflix has launched an online shop offering clothing and accessories relating to streaming media content on…
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Best Buy latest retailer to shut stores for Thanksgiving
June 16, 2021
Best Buy will not be open on Thanksgiving and is putting many of its Black Friday deals online for the second straight year, according to a CNN report.
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Why pop-ups, 5G are the new romance of retail
by Gavin Bradley — Snr. Creative Director - CX, Harbor Retail
Gavin Bradley, senior creative director for customer experience at Harbor Retail, explains how the arrival of COVID-19 has turned the humble pop-up shop into a…
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Lots of reasons for cart abandonment, claims study
June 15, 2021
Shoppers are abandoning online carts for more than a few reasons, according to a survey from Fast, which provides a headless checkout experience.
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Shopflix platform debut promises content will be king
June 15, 2021
The Shopflix video streaming and e-commerce platform has gone live, via its app and website, and promises to make content first and center for both consumers…
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Millennials all about the chat when shopping
June 15, 2021
A hefty number, 82%, of U.S. millennials want to buy things via chat apps and 88% are already busy using the technology to communicate with brands.
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The back-to-school season will be expensive so retailers must think creatively
Phillip Jackson, chief commerce officer at Rightpoint, explains why the upcoming back-to-school sales season will be unique for retailers and why it's time to…
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Consumers pretty optimistic about life, normalcy ahead
June 14, 2021
American consumers are optimistic about the year ahead and believe life will return to some kind of normal though they expect changes due to the pandemic to…
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Harry & David launch online butcher shop
June 14, 2021
Harry & David Gourmet has expanded its product portfolio with an online gourmet butcher shop offering everything from beef to seafood.
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Focus on customer journey gaining ground, claims report
June 14, 2021
More retailers and brands are becoming more customer-centric and the customer journey is gaining greater attention, according to a Kitewheel report.
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Now hiring: Retail Customer Experience seeking audience development leader
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
When Networld Media Group launched over 20 years ago, as founder and publisher of ATM Marketplace, few could have predicted that the small family-owned company…
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UK c-store to offer contactless pizza vending machine
June 11, 2021
A convenience store in Motherwell, U.K. has applied for permission to install a pizza vending machine outside its premises, according to a Daily Record report.
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Kroger hiring 10K workers across all brands
June 11, 2021
Kroger is busy hiring 10,000 workers across its grocery brands to fill jobs in retail, pharmacy, e-commerce, logistics and manufacturing.
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Pensa Systems funding investment hits $28M
June 11, 2021
Retail technology company Pensa Systems has announced a total investment of $28 million following a Series A round of $11 million led by ATX Ventures and…
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Toshiba, Worldline expand partnership with small footprint payment kiosk
June 10, 2021
Worldline, a European payment and transactional services provider, is teaming up with long-term partner, Toshiba Global Commerce Solutions, a retail store…
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Mobile wallet use growing worldwide, reveals data report
June 10, 2021
Digital or mobile wallet payment was the most popular POS payment approach globally in 2020, grabbing 21.5% of transaction payment market share in 2020.
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How touchless display is evolving retail
June 10, 2021
The COVID-19 pandemic prompted retailers to make many changes as well as re-examine the in-store experience when it comes to product interaction. That…
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Examining the disruptive innovation of self-checkout
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail Experience reached out to KanduAI CEO Ariel Shemesh to gain insight on where self check-out stands in retail today and where it'll be standing in the…
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