Lululemon bests analyst earnings expectations

September 10, 2021

A year and a half of consumers staying at home to avoid the COVID-19 pandemic is paying off for one leisure and workout attire retailer.

Car dealer adopts unique customer loyalty approach

September 10, 2021

Ford is deploying a somewhat unique customer loyalty and satisfaction strategy to quell frustration among buyers waiting for vehicle delivery.

Dollar General mapping out health-focused customer experience

September 10, 2021

Inexpensive household items and groceries aren't the only store commodities Dollar General hopes to sell customers in the near future.

Consumers behind on buy now, pay later services

September 9, 2021

While more consumers than ever are using buy now, pay later services, an increasing number are falling behind on payments and 72% are experiencing declining…

Swiss watch retailer taps blockchain to deliver authenticity

September 9, 2021

Max Finkel Moment, a Swiss watch maker, is using blockchain technology to provide buyers with a digital duplicate of the watch as proof of authenticity.

Florida butcher shop installs vending machine to serve customers 24/7

September 9, 2021

A Tampa, Florida butcher shop, the Boozy Pig, has installed an outdoor vending machine to offer meat 24/7, according to a WFLA report.

1-800-Flowers.com hiring on big time

September 8, 2021

1-800-Flowers.com plans to hire more than 10,000 seasonal staff for the holiday season.

Publix aims to open in Louisville, Kentucky

September 8, 2021

Well-known grocer Publix plans to open a store in Jefferson County in Louisville, Kentucky.

‘Just Walk Out’ heading to Whole Food stores

September 8, 2021

Amazon's cashierless technology, called Just Walk Out, will be part of two Whole Foods Market stores opening in 2022.

O’Hare International Airport expands vending, self-serve kiosks

September 7, 2021

Travelers at Chicago's O'Hare International Airport will soon be able to purchase a wider assortment of food and non-food items at vending machines, according…

E-commerce at the apartment: Self-service to the rescue

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Computerized package room solutions, aided by self-service kiosks, make package delivery and pickup easy for residents and multi-family property managers.

Mondelez labor strike extends to fourth week, concerning retailers

September 3, 2021

U.S. supermarkets are stocking up on snack foods as a labor strike at Mondelez International stretches into its fourth week, according to a Wall Street Journal…

Hy-Vee teams with online retailer on eyewear kiosks

September 3, 2021

Hy-Vee Inc. is teaming with online retailer Pair Eyewear to bring in-store Pair Eyewear kiosks to select Hy-Vee locations across the company's eight-state…

Let's get 'phygital': The race to hybridize experience

by Chris Kronenthal — President + CTO, FreedomPay

Chris Kronenthal, president and CTO at FreedomPay, explains that in the race to secure customer loyalty through better connected experiences, the winners will…

Mesmerize adds TVs to 165 Giant Eagle pharmacies

September 2, 2021

Mesmerize, an OOH media company specializing in patient education at the point of care, has expanded its pharmacy network to include 165 Giant Eagle Pharmacy…

Entrepreneur launches beauty supply vending machine

September 2, 2021

Entrepreneur Maureen Washington has placed her first beauty supply vending machine, MoBeauty Supply Vending, at Cheyney University of Pennsylvania, the first…

Don’t miss ‘Phygital: Where Physical and Digital Intersect’

The Self-Service Innovation Summit, being held Dec. 14-16 in Hollywood, Florida, will explore 'Phygital: Where Physical and Digital Intersect,' in a panel talk…

Morgan Petty tabbed as executive director of ICX Association

August 31, 2021

Networld Media Group has appointed Morgan Petty as the executive director of the company's Interactive Customer Experience Association.

Payment options expanding: What solutions are right for your retail customers?

A panel at the National Automatic Merchandising Association show at the Ernest N. Morial Convention Center in Las Vegas last week explored the opportunities…

How to deliver outstanding omnichannel order support

by Durk Stelter

Durk Stelter, CRO of Linc, explains that one of the biggest shifts in the 'new' retail world is the need for increased flexibility around order fulfillment.