E-commerce at the apartment: Self-service to the rescue

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Computerized package room solutions, aided by self-service kiosks, make package delivery and pickup easy for residents and multi-family property managers.

Mondelez labor strike extends to fourth week, concerning retailers

September 3, 2021

U.S. supermarkets are stocking up on snack foods as a labor strike at Mondelez International stretches into its fourth week, according to a Wall Street Journal…

Hy-Vee teams with online retailer on eyewear kiosks

September 3, 2021

Hy-Vee Inc. is teaming with online retailer Pair Eyewear to bring in-store Pair Eyewear kiosks to select Hy-Vee locations across the company's eight-state…

Let's get 'phygital': The race to hybridize experience

by Chris Kronenthal — President + CTO, FreedomPay

Chris Kronenthal, president and CTO at FreedomPay, explains that in the race to secure customer loyalty through better connected experiences, the winners will…

Mesmerize adds TVs to 165 Giant Eagle pharmacies

September 2, 2021

Mesmerize, an OOH media company specializing in patient education at the point of care, has expanded its pharmacy network to include 165 Giant Eagle Pharmacy…

Entrepreneur launches beauty supply vending machine

September 2, 2021

Entrepreneur Maureen Washington has placed her first beauty supply vending machine, MoBeauty Supply Vending, at Cheyney University of Pennsylvania, the first…

Don’t miss ‘Phygital: Where Physical and Digital Intersect’

The Self-Service Innovation Summit, being held Dec. 14-16 in Hollywood, Florida, will explore 'Phygital: Where Physical and Digital Intersect,' in a panel talk…

Morgan Petty tabbed as executive director of ICX Association

August 31, 2021

Networld Media Group has appointed Morgan Petty as the executive director of the company's Interactive Customer Experience Association.

Payment options expanding: What solutions are right for your retail customers?

A panel at the National Automatic Merchandising Association show at the Ernest N. Morial Convention Center in Las Vegas last week explored the opportunities…

How to deliver outstanding omnichannel order support

by Durk Stelter

Durk Stelter, CRO of Linc, explains that one of the biggest shifts in the 'new' retail world is the need for increased flexibility around order fulfillment.

Survey finds support for in-store shopping still strong

August 31, 2021

Nearly half, 48%, of U.S. consumers still prefer in-store shopping, according to a survey conducted by Raydiant, a digital signage and experience platform…

Singapore vending machine verifies alcohol purchases with digital ID

August 31, 2021

Cellarbration, a Singapore alcoholic beverage retailer, has launched an alcohol vending machine in its store that uses Singpass, the country's digital…

Why retailers can't afford to trust and must always verify

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A free one-hour webinar spotlights the critical importance of shoring up security within the retail environment and why the mantra needs to be 'never trust…

Furniture franchise celebrates 300th store location

August 30, 2021

BoConcept, an international furniture franchise, is rolling out an updated store design with the opening of its 300th location.

Surging self-service innovation responds to tech-empowered consumers

The 2021 NAMA Show in New Orleans hosted a wealth of education sessions and a trade show showcasing extensive innovations.

Furniture retailer shares insight on driving digital strategy during a pandemic

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The COVID-19 pandemic hit just as secondhand furniture retailer Cort was getting knee deep into a digital strategy aimed at giving customers greater access…

Brazilian mall operator to install cryptocurrency ATMs

August 30, 2021

BR Malls, a mall franchise in Brazil, has announced it will deploy 15 cryptocurrency ATMs in malls across the country through a partnership with Coin Cloud.

Semtech's Blue River powers American Dream mega complex

August 30, 2021

Semtech Corporation, a supplier of analog and mixed-signal semiconductors and advanced algorithms, has developed the BlueRiver platform, which will drive…

How convenience services operators deploy touchless technology

August 30, 2021

COVID-19 has created a demand for touchless interaction due to health concerns, and as customers become more comfortable with the technology, that demand will…

Casey's General Stores teams with Momentive to fuel customer, employee experiences

August 27, 2021

Casey's General Stores Inc., a Midwest-based chain of 2,300 conveniece stores, is deploying Momentive's technology to measure employee feedback, gauge product…