April online grocery sales go boom with 16% growth

May 21, 2021

Total U.S. online grocery sales spiked in April, jumping 16%, compared to a year ago yet fell a bit when compared to the previous month of March.

Skykit offers 3 months free access to workplace platform

May 20, 2021

In an effort to help businesses get back to business in the office environment now that COVID-19 is no longer the same threat as a year ago, Skykit is offering…

Social issues are big issue in customer loyalty

May 20, 2021

Social issues are top of mind with consumers these days, especially when it comes to brand loyalty.

Home Depot nails Q1 earnings, revenue

May 19, 2021

Stay-at-home mandates during the past year of the COVID-19 pandemic proved lucrative for Home Depot as the home improvement retailer beat estimates in its Q…

Groceries, online shopping drive Walmart Q1 sales boost

May 19, 2021

A 37% spike in consumer online shopping and increased grocery orders were prime reasons Walmart's Q1 sales jumped 6% and operating income increased 26.8%.

Northeast supermarket brand expands rewards program

May 19, 2021

Customers accumulating Price Chopper/Market 32 rewards points can now support local schools, pay down loans, make charitable donations, buy special kitchen…

Save the Date! Self-Service Innovation Summit to Convene In-Person on December 14–16 in Hollywood, FL

The Self-Service Innovatoin Summit will integrate the collective intellectual power of self-service industry stakeholders.

How physical retailers can attract today’s multichannel shopper

by Tom Ertler

Tom Ertler, senior vice president, creative director, at Miller Zell, shares insight on how to create a seamless experience catering to multi-channel shoppers.

New Seasons Market taps Enplug digital signage

May 18, 2021

New Seasons Market, a grocery store with 26 locations in Washington, Oregon and California, recently deployed Enplug's digital signage solution for internal…

DoorDash, Rite Aid partner on on-demand delivery

May 18, 2021

Drugstore chain, Rite Aid, and third-party delivery service provider, DoorDash are teaming up to provide RiteAid customers on-demand, same-day delivery of…

Big Lots raising funds for veterans

May 18, 2021

In honor of the upcoming Memorial Day holiday, retailer Big Lots is partnering with the National Veterans Memorial and Museum in Columbus, Ohio to show support…

Delek teams with Mashgin for c-store self-checkout kiosks

May 17, 2021

Delek US Holding Inc., a diversified energy company with convenience store operations, has selected Mashgin to provide AI-powered self-checkout technology in…

Amazon hiring 75K workers for fulfillment network needs

May 17, 2021

Amazon is hiring 75,000 workers for jobs in its fulfillment and logistics network, across the U.S. and Canada.

Robert Redford's Sundance Catalog store launching in Connecticut

May 17, 2021

Sundance Catalog, a lifestyle retailer of apparel and home furnishings, has opened a brick-and-mortar retail location in Westport, Connecticut.

TikTok piloting in-app shopping with Hype

May 14, 2021

ByteDance Ltd., maker of video app TikTok, is working with at least one U.K. merchant to test in-app sales in the Europe market.

Data's role in creating not just 1 customer journey but tens of journeys

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retail Customer Experience interviewed Melissa Tatoris, chief innovation catalyst at MarTech company Acoustic, an independent and open marketing cloud and…

Don't hold your breath waiting for hordes of revenge spending shoppers

by Chris Hogue — Head of Strategy and Product, LiveArea

Chris Hogue, head of strategy and product for LiveArea, warns retailers not to overreact to the "pandemic bounce" in consumer traffic and retail sales.

Victoria's Secret spinning off by late summer

May 14, 2021

L Brands, the parent company of high-end lingerie retailer, Victoria's Secret, plans to spin the brand, as well as its Bath & Body Works, into publicly…

Swedish grocer extends price optimization effort

May 14, 2021

Coop, a top grocer in Sweden, is extending its technology strategy regarding price management and optimization given rewards in both profit and benefits to…

Flower vending machines blooming in China

May 14, 2021

As flowers become more popular with young Chinese consumers, flower vending machines are blossoming in malls, residential areas and subway stations, according…