News & Media
Rally House earns excellence award for AI in talent acquisition
November 18, 2025
Rally House, which operates nearly 300 stores across 22 states, has earned the Brandon Hall Group Gold Award for excellence in the best use of AI for talent…
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Ship to store: The next strategic fulfillment move for retailers
by Quentin Montalto — Chief Operating Officer, ShipperHQ
For retailers feeling the squeeze of inflation, rising customer expectations and thinning margins, ship to store isn’t an experiment. It’s a strategic move…
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Target debuts AI-powered holiday shopping experience
November 18, 2025
Target aims to make holiday shopping easier, smarter and more fun and has debuted AI-powered tools to make that happen.
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Snipes US launches Snipes Reserve loyalty program
November 17, 2025
Snipes US, a global sneaker and streetwear retailer, has launched a loyalty program called Snipes Reserve.
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Netflix hits the mall offering up immersive experiential experiences
November 17, 2025
Netflix, a subscription streaming service, is tapping the mall experience in its initial experiential strategy — a Netflix House that's opening in the King of…
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Why retail, convenience store industries won't support Visa/Mastercard swipe fee settlement
by Cherryh Cansler — Publisher, FastCasual.com
With 85% of cards today tied to rewards programs, almost all would fall under the new ‘premium consumer’ category, leaving restaurants with virtually no choice…
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Frontline workers feeling disengaged, left out of culture
November 14, 2025
Most frontline workers, 87%, are unsure whether company culture applies to them which reveals a major disconnect between frontline and office staff that is…
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How privacy and trust is the new formula for winning customers
by Charlotte Scott — Digital Rights Advocate and Global Partnerships Communications Lead, ExpressVPN
Data privacy has become a differentiator that customers are willing to reward. But privacy shouldn’t be treated as a tick box exercise. It has to be treated as…
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Designs Direct renews Digital Wave Technology partnership
November 14, 2025
Designs Direct, a home décor designer and manufacturer, has renewed its partnership with Digital Wave Technology, which provides AI-native enterprise solutions.
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Tommy Bahama taps Aptos ONE for next-gen retail experience
November 13, 2025
Tommy Bahama is deploying the Aptos One mobile point-of-sale application to enhance the guest experience, optimize store operations and support growth…
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Personalization and testing in the age of AI: A roadmap for retail leaders
by Steve Maher — CEO, Monetate
AI is here, and its influence on retail will only deepen. The question for leaders is no longer “if” or “when” but “how.”
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Majority of consumers will join loyalty program with an active community
November 13, 2025
A good majority, 70%, of consumers are more likely to join a loyalty program that has an active community and 71% consider engagement with community members to…
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Bath & Body Works arrives on 600-plus college campuses
November 12, 2025
Bath & Body Works is entering college campuses nationwide, selling products in more than 600 campus stores.
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Retail holiday sales to exceed $1T for first time in 5 years
November 12, 2025
The holiday retail sales season, between November and December, will grow between 3.7% and 4.2% which could bring total spend to just over $1 trillion…
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Fittora aims to eliminate fashion returns
November 11, 2025
Fittora has launched an AI-powered, made-to-order clothing platform offering tailored, sustainable clothing without the need for a single fitting room visit.
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How AI fraud detection protects retail loyalty programs
by Casper Luchies — Account Executive & SDR Team Lead, Klippa
Retailers who proactively adopt AI fraud detection will gain a competitive advantage. By preventing fraud before it happens, they can protect revenue, preserve…
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Most consumers anxious about tariffs
November 11, 2025
American consumers, over 80%, are increasingly concerned about the impact of tariffs on their spending power.
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Tariffs will impact prices as holiday shopping season arrives
November 10, 2025
The tariffs enacted by President Donald Trump since April will impact prices just as the holiday shopping season arrives.
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Walmart debuts AI shopping tools as holiday season arrives
November 10, 2025
Walmart is offering shoppers several AI-powered shopping experiences this holiday shopping season.
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Retailers tapping automation, customer retention strategies to battle economic challenges
November 7, 2025
Retailers, facing increasingly rocky economic headwinds, are finding new avenues for growth and experimenting with automation, marketplace diversification and…
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