News & Media
Dollar General promotes 6 leaders
August 13, 2025
Dollar General has promoted six leaders across finance, store operations, legal, strategy and IT departments.
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AI gaining ground in customer communication strategies
August 13, 2025
Most, 97%, of retailers will be using AI when it comes to customer communications this year.
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Shoppers already in back-to-school purchase mode
August 12, 2025
Two-thirds of back-to-school shoppers begun purchasing items for the upcoming school year as of early July, according to the annual survey released today by…
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Why retailers should treat checkout as strategic experience, not just a transaction
by Pavel Tsarykau — CEO, Expert Soft
Checkout may seem like just a confirmation page, but it’s still part of the customer journey. If that step is unstable or slightly misaligned with…
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Hibbett renews partnership with Digital Wave Technology to enhance digital shopping experience
August 12, 2025
Fashion retailer Hibbett has renewed its contract for Digital Wave's Product Experience Management solution to achieve a measurable impact on scaling product…
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Tariffs won’t deter holiday shoppers
August 11, 2025
The tariff policies being imposed by President Donald Trump won't deter holiday shoppers this year.
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Mall of America deploys AI-powered video analytics
August 11, 2025
Mall of America has deployed AI-powered analytics to boost parking intelligence at the tourist destination.
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Consumers want transparency with loyalty programs
August 8, 2025
Consumer loyalty is at a crossroads, according to a research report from Kobie, and consumers want more transparency on a loyalty program's benefits.
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Why Aldi stores don’t play music
August 8, 2025
For consumers wondering why there is no music playing in the background while shopping in Aldi aisles the answer is simple.
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NRS completes first season of c-store educational series
August 7, 2025
National Retail Solutions, a provider of point-of-sale systems and merchant services for independent retailers, has released the 12th and final episode of…
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HomeBase USA deploys Simbe’s Tally robot
August 7, 2025
HomeBase USA has deployed Simbe's shelf-scanning robot in pilot programs at two locations.
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How Verizon is tapping AI to drive customer experience innovation
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Verizon has unveiled its most significant customer experience transformation involving every customer channel – from retail stores to its app to its online…
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Bed Bath & Beyond opening Tennessee location this week
August 6, 2025
Bed Bath & Beyond is returning to a physical retail format with the launch of a store in Nashville, Tennessee this week.
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Loyalty programs gain in popularity but brands need to do more
August 6, 2025
Consumer loyalty programs are more popular than ever but not all brands are delivering on expected experiences.
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How Gen AI is shaping the way CPG, retailers operate
by Naveen Saini — VP, Head of Industry, Consumer Products, Retail, Services and Public Sector, Capgemini Engineering, Capgemini
The integration of Gen AI in the CPG and retail sector is driving efficiency, enhancing customer satisfaction and fostering innovation, making it a crucial…
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One quarter of consumers will Buy Now Pay Later for holiday shopping
August 5, 2025
One quarter, 25%, of U.S. consumers plan to use Buy Now, Pay Later services when it comes to holiday shopping this year and 27% of millennials plan to go into…
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Emotions drive over half of American spending
August 5, 2025
More than half, 63%, of American consumers shop emotionally and 74% state it leads to overspending.
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NRS teams with DoorDash to empower local retailers
August 4, 2025
National Retail Solutions Inc. is partnering with DoorDash, leveraging DoorDash's retail APIs, to strengthen small independent retailers nationwide.
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Target ATM explosion under investigation
August 4, 2025
An unknown individual or group used an improvised explosive device on an ATM at a Target in San Ramon, California. The store was closed during the explosion so…
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Nearly half of consumers oppose tariffs
August 1, 2025
Nearly half of U.S. consumers, 43%, oppose White House administration tariff policies while 29% are in support and 28% are neutral on the issue.
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