News & Media
Vida Shoes taps Fast Simon tech for e-commerce optimization
February 26, 2025
Vida Shoes International has expanded its partnership with Fast Simon, an AI-powered shopping optimization technology, to deliver e-commerce optimization…
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Joann shuttering all store locations
February 25, 2025
Joann, a fabric and crafts retailer that announced earlier this month it was closing 500 stores, is now shuttering all of its locations.
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Consumers want positive, uplifting content from brands
February 25, 2025
Consumers are seeking uplifting, positive content given the divisiveness in social media and news channels.
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The CX paradigm shift: How AI is powering customer-first experiences
by Yochai Konig — VP of Machine Learning, Ada
The shift to a customer-first experience from static models is fueled by the integration of advanced AI. But for brands to successfully navigate this…
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Retail store policy changes require strategy, communication, associate understanding
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retailers can’t afford to roll out rules from the top down and expect them to stick. Employees aren’t just policy enforcers, they’re the face of the brand, and…
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Australia retailer Coles Supermarkets deploys Instacart’s Caper Carts
February 25, 2025
Coles Supermarkets is the first retailer in the Asia Pacific region to deploy Instacart's Caper Carts.
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Joann will close 500 stores
February 24, 2025
Joann, a well known arts and crafts retailer, is getting ready to close more than half its stores following its second bankruptcy filing.
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Fabletics levelling up digital transformation by streamlining operations
February 24, 2025
In a quest to meet consumer expectations regarding reducing waste, Fabletics is streamlining operations, reducing waste and enhanhing efficiency in a…
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First vending machine-only convenience store debuts in Ireland
February 21, 2025
A 24-hour convenience store, E-Kiosk, has opened in New Ross, Co Wexford, Ireland, claiming to be the first of its kind in the country, according to an RTE…
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How to leverage AI-driven tools for more effective retail planning
by Sumit Mahajan — Head of Consulting & Industry Sales, HGS
Here’s why and how retailers should leverage AI tools to improve efficiency and accuracy, streamline retail planning, and ultimately gain a competitive…
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Woman banned from all Walmart locations due to shoplifting
February 21, 2025
Ashley Cross, a Tennessee resident, is banned from entering any of Walmart's retail stores nationwide after a shoplifting spree, according to a Daily Mail U.K.
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BJ’s Wholesale Club arrives in Kentucky
February 20, 2025
BJ's Wholesale Club has opened its first store in Kentucky and it marks the company's 250th store.
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Wells Fargo pulling ATMs from Speedways in Minnesota
February 20, 2025
Wells Fargo plans to remove 178 ATMs from Speedway locations in Minnesota. It will also add 54 advanced ATMs in branches, featuring larger withdrawals and…
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Wesco expanding Mashgin AI-powered checkout tech
February 19, 2025
Wesco, a convenience store brand, is expanding its deployment of Mashgin's AI-powered checkout technology to over 20 locations.
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Giant Eagle taps Grocery TV platform to scale retail media network
February 19, 2025
Giant Eagle is partnering with Grocery TV, an in-store retail media platform, to leverage Grocery TV to scale its Leap retail media network by activating…
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Responsible data management: How to remain ethical when implementing AI solutions
by Adam Herbert — CEO, Go Live Data
New tech carries risk, and while retailers should be encouraged to integrate AI across sectors, ethical data management must remain central to any decision.
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Asda pilots automated free sample vending machine
February 18, 2025
Asda, a U.K. supermarket chain, has launched a pilot program featuring an automated free sample vending machine at its Pilsworth, Bury location.
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EG America deploys Quorso platform across 1,500+ locations
February 18, 2025
EG America, a U.S. convenience store retailer, has deployed the Quorso Intelligent Management Platform across its 15,000-plus locations.
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Stinker Stores future-proofs store environment with NCR Voyix technology
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Since deploying NCR Voyix Edge, which virtualizes the POS system, the convenience store brand has boosted its bottom line and elevated the customer experience.
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NCR Voyix names James Kelly CEO, president
February 17, 2025
NCR Voyix, a digital commerce solutions provider, has named James Kelly as its CEO and president, effective immediately, according to a Fintech Futures report.
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