News & Media
Amazon robots may replace 500K-plus jobs in years ahead
October 27, 2025
Amazon's adoption of robotics could end up replacing more than half a million jobs with robots in the coming years.
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Amazon hiring 250K workers for holiday season
October 27, 2025
Amazon plans to hire 250,000 workers for the holiday season.
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Steven King to keynote, co-host ARKI 2025: A new era for automated retail and kiosk innovation
by Sandra Carpenter — Editor, Networld Media Group
Steven King of BlueSky Robotics will co-host and keynote ARKI 2025, exploring how automation and AI are redefining self-service and retail.
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Electric Era unveils EV charging kiosk built for retailers
October 24, 2025
Electric Era has launched RetailEdge, an AI-powered EV fast charging platform designed for retail environments, marking what the company calls the industry's…
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Bridging the gap between the shop floor and head office
by Gaelle Devins — Chief Customer Officer / Author, Breitling (Chief Customer Officer), Flow Leadership (Author)
Store staff and head office all too often operate in very different worlds. And when the link between them weakens frustration and misunderstanding arise.
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MicroTouch launches tablet, outdoor touchscreens for retail
October 24, 2025
MicroTouch has introduced two touchscreen products designed to enhance operations in retail: the Mobile Tablet M1-101RT-A1 and the Outdoor Open Frame Series of…
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Designing AI strategies to enhance customer trust, call agent well-being
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
A free one-hour webinar provides a roadmap on how retailers can responsibly deploy AI to handle customer calls and analyze voice interactions in real time…
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Wayfair Way Day sales days kick off Oct. 26
October 23, 2025
Wayfair's biggest sale of the year, called Way Day, kicks off Oct. 26.
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Holiday shopper spending projected to hit 2nd highest in 23 years
October 23, 2025
Consumers are projected to spend $890.49 per person on average this holiday season, according to a National Retail Federation survey and the amount is the…
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American shoppers very concerned about global trade issues
October 22, 2025
Nearly half, 45%, of American shoppers are extremely concerned or very concerned about global trade issues impacting the ability to find products they want to…
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Consumers bearing more than 50% of new tariffs
October 22, 2025
Consumers are bearing as much 50% of the tariffs enacted by President Donald Trump since the start of 2025, according to a Goldman Sachs report.
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Top 5 retail tech trends shaping 2025
by Mahdi Hussein — Founder & CEO, SuperSonic POS
The most impactful retail tech developments this year aren’t flashy upgrades or abstract promises. They’re tools grounded in day-to-day problems: peak-hour…
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Most consumers worried about tariff impact as holiday season approaches
October 21, 2025
Well more than half of consumers, 80%, are concerned about rising costs due to tariffs.
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Discount retailers big holiday shopper focus
October 21, 2025
Nearly three-quarters of U.S. consumers, 73%, will shop at discount retailers this holiday season, according to a VTEX research report.
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Factor4 intros self-serve kiosk for gift card sales
October 21, 2025
Gift card and loyalty solutions provider Factor4 has launched a fully customizable self-service kiosk designed to streamline gift card purchases and balance…
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Consumers feeling a bit Grinch-like this holiday season
October 20, 2025
Consumers will spend an average of $1,595 this holiday season — reflecting a 10% drop compared to the 2024 holiday season.
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Consumers preparing for financial challenges
October 20, 2025
A hefty majority of consumers, 79%, are preparing for increased financial challenges and 77% are taking specific steps to stay within a holiday budget as the…
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Walmart, OpenAI team on AI-first shopping experiences
October 17, 2025
Walmart is partnering with OpenAI to create a first-AI shopping experience that will allow customers and members to complete purchases from Walmart directly…
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The communication gap holding back businesses
by Jim Eckes — Founder, TieTechnology
When communication tools aren’t integrated with the platforms retailers rely on — such as CRM systems, dispatch tools or customer service software — it creates…
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1-800-Flowers taps Melanie Babcock as chief marketing, growth officer
October 17, 2025
1-800-Flowers.com has appointed Melanie Babcock as chief marketing and growth officer.
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