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News & Media

Microsoft, Revolve launch AI-driven fashion experience

September 25, 2025

Microsoft and Revolve have debut an AI-powered lifecycle commerce platform via Microsoft's Copilot, an AI computing feature.

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Retail hiring facing urgent demand, hiring process challenging

September 24, 2025

There is an urgent demand to hire retail workers but the hiring process is full of challenges for brands.

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Holiday shopping season predicted to be underwhelming

September 24, 2025

Holiday retail sales will be "underwhelming," with a 3% to 5% growth rate this year.

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Screenverse co-founders talk DOOH strategy, challenges, innovations ahead

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

In this episode of the Digital Signage Today podcast Screenverse CEO David Weinfeld and Screenverse President Adam Malone share insight on the shift of digital…

Presented by Screenverse

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C-store retail: Consumers, EV adoption among many factors reshaping the industry

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The c-store industry is in a period of transition, shaped by forces that didn’t exist even a decade ago. The rise of EV, shifts in commuting patterns and…

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Young shoppers driving agentic commerce growth

September 23, 2025

The younger generation, including Gen Z and millennials, are driving adoption of agentic commerce, according to a Commerce and Future Commerce survey.

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Why automated customer service is bad for customer loyalty

by Victor Cho — CEO, Emovid

Retailers have spent years investing in automation — streamlining service, personalizing outreach, and accelerating the path to purchase. Those efforts have…

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Black Friday top holiday shopping day this year

September 23, 2025

Retailers in the U.S. will see the biggest holiday crowds on Black Friday with the last two Saturdays before Christmas taking the next two big shopping spots.

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The human touch: How kiosks are transforming retail, restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

Self-service kiosks have evolved from a novelty to an essential tool in retail and restaurants, streamlining operations and improving customer experience by…

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Dallas Cowboys, Batteries Plus partner on recycling awareness

September 22, 2025

Batteries Plus is the official battery recycling partner of the Dallas Cowboys.

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Most consumers concerned about tariff impacts

September 22, 2025

A hefty majority, 87%, of U.S. consumers are worries about the impact from tariffs on shopping and finances and nearly one in five believe their job or…

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Blue Apron relaunches with new identity, products, great flexibility for clients

September 19, 2025

Blue Apron, a meal kit company, has relaunched with a new identity, expanded product lineup and a subscription-free experience.

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Vitamin Shoppe taps Mike Forbes as EVP, chief strategy officer

September 19, 2025

The Vitamin Shoppe has appointed Mike Forbes as executive vice president and chief strategy officer.

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As e-commerce fraud rises, merchants need to win consumer trust to win their wallets

by Iryna Bondar — Senior Fraud Group Manager, Veriff

Unfortunately, there are many ways fraudsters take advantage of online platforms and customers. As a first step in building up defenses, retailers should be…

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Amazon expands reach in same-day delivery

September 18, 2025

Amazon's same-day delivery for fresh groceries is now available in more than 1,000 cities and towns, and the goal is to hit 2,300 more in the U.S. by year's…

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The overlooked advantage in digital signage: Sound that sells

by Kurt Oleson — COO, Custom Channels

Digital signage will always be about what customers see — but the future belongs to those who think about what they hear, too. Music transforms screens from…

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Most consumers would use GenAI as shopping assistant

September 18, 2025

More than 70% of consumers would use GenAI for holiday shopping and the number is much higher (85%) when it comes to Gen Z and millennial shoppers.

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Stitch Fix embraces AI, deploys stylist service

September 17, 2025

Stitch Fix, a subscription fashion company, is embracing AI and deploying a new stylist feature.

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Michaels hiring 10K-plus seasonal workers for holiday season

September 17, 2025

Michaels plans to hire more than 10,000 seasonal positions for this year's holiday shopping season.

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Most shoppers want more info to inform purchases

September 16, 2025

Most consumers, 76%, want more information given they're paying more for groceries, with 71% reading labels more closely and more often and 66% would scan a QR…

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