Report: Ralph Lauren shutting NYC store, prepping layoffs in reorg effort

April 12, 2017

Ralph Lauren will shutter its Fifth Avenue New York City store, slice jobs and close offices as part of a reorganization, according to a Market Watch report.

Amazon loves Texas when it comes to opening fulfillment centers

April 12, 2017

Amazon plans to open its 10th Texas fulfillment center, this time in Katy.

Factoring order fulfillment, returns into a peak season service strategy

As painful as it might seem to jump back into the peak season mindset, fortune tends to favor the prepared, so getting a head start and developing your…

Kate Spade in sale negotiations, claims report

April 11, 2017

Kate Spade & Co. is reportedly negotiating a sale to Coach Inc., according to a Reuters report.

Ilumi debuts smart bulb tech within counter displays

April 11, 2017

Ilumi's new LED Smartbulbs are being used in counter displays in electronic stores in the U.S. and Canada, according to a press release.

Global interactive kiosk market expected to grow 13.43 percent annually through 2021

April 11, 2017

The global market for interactive kiosks is expected to grow at a combined annual growth rate of 13.43 percent from 2017-2021, according to a report from…

Tesco, dunnhumby appoint new CEO

April 11, 2017

Guillaume Bacuvier is the incoming CEO for dunnhumby and Tesco, according to a press release.

The future of data — rounded to the next zettabyte

April 10, 2017

A new study forecasts that the amount of data worldwide will rise tenfold within the next eight years.

NAC knocks new FICO findings on card compromise at nonbank ATMs

April 10, 2017

The National ATM Council Inc. is questioning — for the second year in a row — FICO statistics concerning card compromises at retail ATMs in the United States. 

Lloyds Bank bets big on 'micro branches'

April 10, 2017

Following on the heels of announcements by HSBC and the Royal Bank of Scotland, Lloyds Bank has confirmed that it will be scaling down its branches in the U.K.

Lowe’s financial outlook bright, says analyst

April 10, 2017

Lowe's shares could spike by 20 percent this year thanks to earnings growth and margin improvement, according to a Reuters report.

Kiosks to replace parking garage exit gates in West Hartford, Connecticut

April 10, 2017

Kiosks will replace exit gates at the parking garages in West Hartford Center and Blue Back Square in West Hartford, Connecticut, according to NBC Connecticut.

Chicago’s Metra Electric Line to remove cash-only ticket kiosks

April 10, 2017

Chicago's Metra Electric Line is getting rid of the last of its cash-only ticket kiosks as more passengers choose credit card machines or the Ventra app to buy…

ICX Summit: Neuroscience, millennials and measuring customer experience

The upcoming June ICX Summit boasts top leaders in customer experience speaking on a range of topics from CX strategy to measuring customer experience…

The future of augmented reality & mobile commerce

Retailers are inundated with new technology innovations, promising big returns for their bottom lines. It is difficult to decipher which deserve priority.

Easter will be a hopping time in consumer spend

April 7, 2017

A new National Retail Federation report predicts American shoppers will spend more than ever to celebrate Easter this year.

Wegmans to expand in New Jersey

April 7, 2017

Wegmans Food Markets plans to open two new New Jersey sites, with the first one opening in late July.

Identifying the millennial 'tribes'

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Media outlets often make the mistake of stereotyping millennials either as lazy, entitled, antiestablishment types who can’t stop taking selfies, or as clever…

IoT and its promise to change the customer journey faces one big hurdle

April 6, 2017

The Internet of Things boasts big potential for the customer experience, the customer journey, digital commerce and companies striving to better understand…

AI may one day be the modern bank teller

April 5, 2017

A new Accenture survey reveals four in five bankers believe artificial intelligence will be the prime channel for customer interaction by the year 2020.