Most families spending same or a bit more on school shopping this year

August 17, 2023

Most families, 84%, plan to spend the same or more on back-to-school shopping this year, compared to 2022, and households appear able to absorb the impact of…

Reasons why retailers are marching fast toward automation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

David Naumann, marketing strategy lead for retail, travel and distribution at Verizon, shares insight on findings from Verizon's 2023 Connected Retail…

Walmart reigns as top grocery retailer

August 16, 2023

Walmart is tops when it comes to the top five retailers by dollar share, with Kroger still in second place despite consistent declines since 2021.

Solo Stove teams with Simplr on AI chatbot

August 16, 2023

Solo Stove, which makes fire pits and camp stoves, is launching a chatbot powered by generative AI to provide customers personalized and conversational support…

Shoppers will spend less on back-to-school while seeking savings

August 15, 2023

Spending for school suppliers for K-12 students will dip by 10% this year, according to a Deloitte back-to-school survey that also revealed shoppers are…

The growing significance of remotely managed digital signage

by Digital Signage Today

By utilizing remote management, businesses ranging from retailers to restaurants can unlock the true potential of digital signage.

How AI, digital can elevate traditional in-store displays

by Barbra Chase — Vice President of Global Sales, Store Intelligence, SymphonyAI Retail CPG / ReTech Labs

Technology can add excitement to displays but also support efficient execution.

Consumer brand portfolio teams with o9 for digital transformation

August 15, 2023

URBN, a global consumer brand portfolio which incudes Urban Outfitters, is teaming with o9 on a digital transformation journey using a next-gen merchandise…

Gen Z big focus for Canadian retailers

August 14, 2023

While retailers in Canada are making progress in reaching the Gen Z consumer, doubling marketing since 2019, there's still a long way to go to capture the…

Kendra Scott, Farmer's Fridge, Bluestone Lane execs discuss technology, training at ICX Summit

August 14, 2023

Tech-savvy customers expect a seamless experience, no matter how they interact with your company, which means employees must have the tools and training they…

Most shoppers want a better search experience

August 14, 2023

Six of 10 online shoppers want a better product search experience and think the online search function on retail websites needs an upgrade.

Petco Mexico, Teamwork Commerce team on Latin America platform

August 11, 2023

Petco is deploying Teamwork Commerce's omnichannel solution to manage its more than 118 stores in Mexico and Chile.

Most UK consumers don’t view personalized experiences as personal

August 11, 2023

A hefty number of consumers, 71%, feel personalized experiences are "targeted" and just 33% of those view the experiences are "truly personal."

Kroger’s media business builds in-house ad platform

August 11, 2023

Kroger Precision Marketing, the retail media business of supermarket brand Kroger, is building a next-gen advertising tech platform that will use retail data…

Amazon expands Fresh delivery to non-Prime members in select cities

August 10, 2023

Amazon is offering its Fresh grocery delivery to non-Prime members in certain U.S. locations.

2 Amazon Fresh Chicago stores get makeover

August 10, 2023

Amazon has refreshed two Amazon Fresh stores in Chicago with an expanded selection, updated checkout options and lower prices, according to an Amazon blog.

4 use cases of AI in the retail industry

When implemented properly and appropriately, AI can transform the way retailers operate and give merchants intelligent tools for streamlining their operations…

Consumer ‘bouncing’ proving costly to retailers

August 10, 2023

The average cost of a customer bouncing off a brand website is $5.11 and most bouncing is due to a customer's poor landing experience on a brand site.

City Furniture's shopping experience is all about knowing the customer

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

City Furniture can now identify more site visitors, which means improved targeted offers and greater insight about the shopper.

Taylor Swift’s The Eras Tour pumps up Michael’s sales

August 9, 2023

The cash registers are ringing at fabric and craft retailer Michael's as Taylor Swift fans and ticket holders to her The Eras Tour are filling locations to buy…