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Amazon tops when it comes to corporate reputation

March 2, 2017

When it comes to corporate reputation Amazon is tops, ranking first for the second consecutive year on the annual Harris Corporate Reputation Poll.

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Ralph Lauren hires first CMO, names new brand leader

March 2, 2017

Jonathan Bottomley is taking on the newly-created chief marketing role at Ralph Lauren and the fashion brand has hired Tom Mendenhall to serve as brand…

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Kohl’s sales weak but profit dip not as bad as projected

March 1, 2017

While revenue declined in the final quarter of the year for Kohl's due to a dip in same-store sales, profit did not drop as deep as expected, according to a…

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Most retailers haven't found a profitable way to fill orders

March 1, 2017

A new JDA Software and PwC report reveals just 10 percent of 350 global retailers are making money when it comes to product fulfillment.

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Beer, wine may soon hit Amazon Go store shelves

March 1, 2017

Shoppers will likely soon be able to pick up wine and beer while browsing the salad, food and snack aisles at Amazon Go store in Seattle.

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Amazon expands food delivery service

February 28, 2017

Washington, D.C. Amazon Prime members can now get deliveries from 150 restaurants, including Osteria Morini, Bolt Burgers, Pizza Mart and Maketto, according to…

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Christian retailer closing doors after 85 years in business

February 28, 2017

The world's top Christian-themed merchandise seller, Family Christian, is closing its doors after 85 years.

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J.C. Penney shuttering stores, slashing jobs

February 28, 2017

J.C. Penney is prepping to close up to 140 stores and aiming to lay off 6,000 employees, according to a USA Today report.

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Personalization, price still top of mind for consumers

February 28, 2017

Price remains top of mind for consumers but shoppers also view personalization and fulfillment are key reasons for shopping a retail location.

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Report: Apple aiming to expand NYC store

February 27, 2017

Apple plans to more than double the size of its Fifth Avenue, New York City store, which is well-known for its glass cube design.

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Tiffany & Co on hunt for new CEO

February 27, 2017

Tiffany & Co Chairman and former CEO Michael Kowalski is back in the CEO role for an interim period now that its most recent CEO, Frederic Cumenal, has…

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Study: Customer service supplants sales as job No. 1 in retail banking

February 24, 2017

Boosting sales results is no longer job one for North American banks. These financial institutions now believe  cultivating customer relationships is their top…

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QuikTrip debuts mobile ordering via its app

February 24, 2017

QuikTrip customers can now order via the convenience store brand's app.

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Target pulls back on innovation, claims report

February 24, 2017

In the wake of not-so-great sales, Target reportedly is culling down on technology innovation including the shuttering of a start-up effort.

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Study: Consumers believe mobile wallet data is secure

February 24, 2017

Consumers across the globe are more concerned with protecting their financial and payments information stored on a computer than they are with protecting this…

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Unisys rises to omnichannel banking challenge with Elevate

February 24, 2017

Unisys Corp. has unveiled Elevate by Unisys, an end-to-end digital banking software platform and suite of applications designed to deliver an omnichannel…

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Ignoring personalization can cost a retailer, reveals survey

February 23, 2017

Better customer experience can boost a retailer's revenue by 5 percent and retailers missed out on $150 billion in payback last year in failing to provide…

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Barneys names a new top chief

February 23, 2017

Barneys CEO Mark Lee is taking on a new role, executive chairman, and COO Danielle Vitale is stepping into his prior chief leadership role.

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Retail sales off to good start in new year

February 22, 2017

Retail sales in January rose 0.4 percent and represented a 5.6 percent increase compared to the previous year.

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Customer experience top priority in supply chain operations

February 22, 2017

More than half of retailers, 67 percent, view customer experience as top importance when it comes to supply chain performance and decision making.

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