GrubMarket deploys AI-powered reporting agent to automate business insights

October 3, 2025

GrubMarket, a company in the food supply chain and e-commerce industry, has introduced an AI agent designed to automate business insights for food wholesale…

Trends 1st US dispensary to launch AI-powered wellness technology

October 2, 2025

Trends, a cannabis dispensary in Queens, New York, has launched Relief IQ, an in-store, AI-powered wellness and guidance platform. The dispensary is the first…

AI customer service: Transforming support

by Karel Smith — Business Manager, GPTBots.ai

Learn why AI customer service solutions make a revolution in the customer support processes, maximize their performance, and what advantages of AI customer…

Microsoft, Revolve launch AI-driven fashion experience

September 25, 2025

Microsoft and Revolve have debut an AI-powered lifecycle commerce platform via Microsoft's Copilot, an AI computing feature.

Young shoppers driving agentic commerce growth

September 23, 2025

The younger generation, including Gen Z and millennials, are driving adoption of agentic commerce, according to a Commerce and Future Commerce survey.

Why automated customer service is bad for customer loyalty

by Victor Cho — CEO, Emovid

Retailers have spent years investing in automation — streamlining service, personalizing outreach, and accelerating the path to purchase. Those efforts have…

Living on the Edge: Why Edge Processing is the Future of In-Store Camera Intelligence

Edge processing is transforming retail camera intelligence by shifting analytics from servers to AI enabled devices. This white paper highlights real time…

Presented by Toshiba Global Commerce Solutions, Inc.

Stitch Fix embraces AI, deploys stylist service

September 17, 2025

Stitch Fix, a subscription fashion company, is embracing AI and deploying a new stylist feature.

Chicago man sues Home Depot over facial recognition at self-checkout

September 16, 2025

A Chicago man has filed a class-action lawsuit against Home Depot, alleging the company is illegally using facial recognition technology at its self-checkout…

Human touch remains supreme with consumers needing help

September 12, 2025

A hefty majority, 88%, of consumers are satisfied with interactions handled by human customer service agent compared to 60% who feel the same about AI-driven…

Hello Sugar taps PolyAI to automate customer experience

September 11, 2025

Hello Sugar, a beauty franchise, is partnering with PolyAI, which provides enterprise conversational AI, to automate all front end service calls.

Let's Talk Retail Episode 2: How Retailers Can Thrive in the Evolving Buyer Landscape

Retailers must adapt to shifting buyer behavior as shoppers discover and engage with brands in new ways. This video highlights changing consumer research…

Let's Talk Retail Episode 3: Innovating With Confidence

Discover how embracing adaptive technology, strategic partnerships, and microservices can empower retailers to test, scale, and succeed in today’s retail…

How AI can help in operational efficiency, labor productivity, productized compliance

August 28, 2025

In a recent webinar "Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI," presented by Deputy and hosted by Networld…

The next generation of AI-dominant retailers are being decided today

by adam landis — head of growth, branch

AI is not a distant abstraction; it's reshaping consumer experiences today. From personalized product recommendations to a holistic channel experience, the…

Akool debuts holographic avatar displays for AI engagement

August 21, 2025

Akool has launched a Holographic Avatar, an immersive AI solution that projects interactive digital humans into physical spaces using purpose-built holographic…

How AI turning labor from cost center into growth driver for multi-location businesses

August 15, 2025

AI is transforming how multi-location businesses — restaurants, retailers, hotels, etc.— manage their most significant controllable cost: labor. Instead of…

AI gaining ground in customer communication strategies

August 13, 2025

Most, 97%, of retailers will be using AI when it comes to customer communications this year.

Mall of America deploys AI-powered video analytics

August 11, 2025

Mall of America has deployed AI-powered analytics to boost parking intelligence at the tourist destination.

Scroll, Grab, and Go: The Future of Digitally Led Convenience

Discover how digital-first strategies are transforming convenience into a smarter, more seamless experience that fits effortlessly into customers’ daily lives.