AR reality experience propelling an engaging footwear shopping experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

An AR experience featuring a friendly monster named Tootsie is making footwear measuring a fun time for young shoppers.

From destination to signal: How AI is rewiring the role of brand websites in retail

by Joseph Perello — Founder and CEO, Props

In a world where shopping starts with a prompt, the question is no longer “How do I get traffic to my site?” It’s “What does my content teach the machine about…

Footasylum teams with invent.ai to drive revenue, better inventory process

October 30, 2025

Footasylum, a streetwear retailer, is teaming up with invent.ai to optimize inventory planning and improve transfer efficiency while also reducing lost sales…

Modulate expert shares insight on responsible AI in voice channels

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this episode of the CX Innovators podcast, Mark Frumkin, director of customer success at Modulate, shares expert insight on how online retailers can deploy…

Presented by Modulate

Designing AI strategies to enhance customer trust, call agent well-being

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A free one-hour webinar provides a roadmap on how retailers can responsibly deploy AI to handle customer calls and analyze voice interactions in real time…

The Future of Customer Trust: Responsible AI in CX Voice Channels

As retailers adopt AI in customer service, the challenge goes beyond efficiency—it’s about trust. Customers expect fast, frictionless support, but also…

Presented by Modulate

Top 5 retail tech trends shaping 2025

by Mahdi Hussein — Founder & CEO, SuperSonic POS

The most impactful retail tech developments this year aren’t flashy upgrades or abstract promises. They’re tools grounded in day-to-day problems: peak-hour…

Smarter Stays: How AI Is Enhancing Guest Experience

See how AI is transforming hospitality by creating more seamless, personalized, and efficient guest interactions. This blog explores how smart tools and…

Walmart, OpenAI team on AI-first shopping experiences

October 17, 2025

Walmart is partnering with OpenAI to create a first-AI shopping experience that will allow customers and members to complete purchases from Walmart directly…

Museum Technology for the Future: Interactive Exhibits & Digital Experiences

Museum innovations & technologies shape the museum of the future with immersive AR & VR experiences, interactive exhibits, self-service solutions that boost…

Presented by eyefactive GmbH

Consumers embracing AI to save time, find deals

October 15, 2025

The U.S. consumer is embracing AI for everyday benefits, from saving time to finding better deals and making smarter decisions.

Webinar examines deploying responsible AI in CX voice channels

In a free webinar Modulate CEO and Co-Founder Mike Pappas and John Walter, president of the Contact Center AI Association, explore how retailers can…

GrubMarket deploys AI-powered reporting agent to automate business insights

October 3, 2025

GrubMarket, a company in the food supply chain and e-commerce industry, has introduced an AI agent designed to automate business insights for food wholesale…

Trends 1st US dispensary to launch AI-powered wellness technology

October 2, 2025

Trends, a cannabis dispensary in Queens, New York, has launched Relief IQ, an in-store, AI-powered wellness and guidance platform. The dispensary is the first…

AI customer service: Transforming support

by Karel Smith — Business Manager, GPTBots.ai

Learn why AI customer service solutions make a revolution in the customer support processes, maximize their performance, and what advantages of AI customer…

Microsoft, Revolve launch AI-driven fashion experience

September 25, 2025

Microsoft and Revolve have debut an AI-powered lifecycle commerce platform via Microsoft's Copilot, an AI computing feature.

Young shoppers driving agentic commerce growth

September 23, 2025

The younger generation, including Gen Z and millennials, are driving adoption of agentic commerce, according to a Commerce and Future Commerce survey.

Why automated customer service is bad for customer loyalty

by Victor Cho — CEO, Emovid

Retailers have spent years investing in automation — streamlining service, personalizing outreach, and accelerating the path to purchase. Those efforts have…

Living on the Edge: Why Edge Processing is the Future of In-Store Camera Intelligence

Edge processing is transforming retail camera intelligence by shifting analytics from servers to AI enabled devices. This white paper highlights real time…

Presented by Toshiba Global Commerce Solutions, Inc.

Stitch Fix embraces AI, deploys stylist service

September 17, 2025

Stitch Fix, a subscription fashion company, is embracing AI and deploying a new stylist feature.