Create Your Tomorrow: Crafting Unique Shopping Experiences for the Modern Consumer

Discover how retailers can redefine the shopping journey with personalized, tech-enabled experiences. This eBook explores strategies to meet modern consumer…

Presented by Toshiba Global Commerce Solutions, Inc.

How Verizon is tapping AI to drive customer experience innovation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Verizon has unveiled its most significant customer experience transformation involving every customer channel – from retail stores to its app to its online…

How Gen AI is shaping the way CPG, retailers operate

by Naveen Saini — VP, Head of Industry, Consumer Products, Retail, Services and Public Sector, Capgemini Engineering, Capgemini

The integration of Gen AI in the CPG and retail sector is driving efficiency, enhancing customer satisfaction and fostering innovation, making it a crucial…

Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI

Labor is your most significant controllable cost—but leveraging labor as a growth driver is more complex than ever. Enter labor forecasting 2.0: an AI-driven…

Presented by Deputy Corporation

More than half of consumers trust AI

July 31, 2025

Over half, 62%, of consumers trust AI to guide brand decisions yet 57% still prefer traditional search engines when researching personal, medical or financial…

New Generation debuts AI-native storefront platform

July 23, 2025

New Generation, which provides infrastructure for the AI internet, has announced its AI-native storefront platform now enables agentic commerce, providing…

Embracing Modularity in POS Tech: Innovate with Confidence

Create your tomorrow with innovative, flexible, and tailored solutions that meet your needs while skipping those that don’t.

Presented by Toshiba Global Commerce Solutions, Inc.

New Look deploys Amperity platform to boost customer experience

July 17, 2025

New Look, a U.K. fashion retailer, has deployed Amperity's AI-powered customer data cloud, integrated with the Databricks Data Intelligence Platform, to boost…

Let's Talk Retail Episode 1: Four Strategies to Help You Accelerate Your Business

In today's fast-paced retail landscape, staying ahead means leading with purpose. In this video, Toshiba Global Commerce Solutions Sales Leader, Duffy Fron…

The Hidden Value of Consistency in Convenience

Find out how delivering consistent convenience helps retailers build trust, drive loyalty, and keep shoppers coming back. The blog explores strategies like…

2025 State of the Industry: Store Innovation Report

Explore how the 2025 State of the Industry: Store Innovation report outlines the evolution of physical stores into agile, data-driven, and experience-rich…

Presented by Toshiba Global Commerce Solutions, Inc.

Big anxiety happening around AI initiatives

July 10, 2025

There is widespread anxiety around AI initiatives given failing efforts to fully materialize due to a lack of required capabilities.

Future of AI in retail: Aligning progress with public perception

by Lorraine Hamby — Head of Marketing, Everseen

Beyond uses in loss prevention and checkout optimization, AI is poised to play larger roles from enhancing inventory management to improving workplace safety…

Amazon deploys 1 millionth robot, launches AI model for robotic fleet

July 2, 2025

Amazon has hit a robotic milestone with the deployment of its one millionth robot in operation.

Five Below taps Invent.ai platform for inventory optimization

June 25, 2025

Five Below has teamed with Invent.ai., a global retail planning solutions provider, to improve demand forecasting and replenishment through AI-driven…

A smarter way to plan: AI demand forecasting that drives real business impact

by Retail Customer Experience

AI demand forecasting helps retailers predict sales, optimize inventory and staff appropriately, all through a visually intuitive dashboard.

Presented by MobiDev

Most US consumers using AI regularly

June 24, 2025

A majority of U.S. consumers are using some form of AI regularly and more than half, 60%, have used it to help them shop online.

Touchpoint Talks Hamburg: How Data-Driven Innovation Is Redefining Retail

At Touchpoint Talks Hamburg 2025, experts from retail, data, and tech gathered to explore how interactivity, AI, and in-store analytics are reshaping the…

VenHub opens AI-powered smart store at LAX/Metro Transit Center

June 23, 2025

VenHub Global, Inc. has launched a 24/7, fully autonomous retail store at the LAX/Metro Transit Center.

The strategic embrace: Blending automation and AI power with the human touch to drive customer relationships

by Jeanne Duca — Chief Marketing Officer, BCN

Retailers face a tricky balancing act: using technology to make life easier for customers while keeping the human connection that builds loyalty and trust.