Smart checkout rolling out to Circle K, Couche-Tard stores

June 7, 2022

More than 7,000 Circle K and Couche-Tar stores are being outfitted with computer vision-based, self-checkout machines after a successful initial deployment in…

Aramark debuts mobile 'smart store' at Stanley Cup Playoffs

May 16, 2022

Aramark Sports + Entertainment and Capital One Arena brought the latest in foodservice innovation to fans during the Stanley Cup Playoffs with a baked goods…

Amazon's jump into DOOH will propel technology adoption

Retail giant Amazon plans to jump into the digital-out-of-home marketplace. Peter Bordes, from AI platform company Alfi, talks about how Amazon and other…

UBS Arena boasts Amazon 'Just Walk Out' shopping

April 27, 2022

UBS Arena in Elmont, New York has become the first New York sports and entertainment venue to feature Amazon's Just Walk Out technology, according to a press…

JCPenney hits big ROI with targeted AI online approach

April 21, 2022

Retailer JCPenney is improving paid search conversions, reduced cart abandonment and the online customer experience with a more targeted approach using…

The Dominance of In-house Motherboard Production for POS System

A POS system manufacturer with its own design boards and production capabilities can have so many benefits for your business. That’s why Clientron stands out…

American Airlines Center launches AI autonomous shopping

April 18, 2022

American Airlines Center, a Dallas multi-purpose arena, has opened two frictionless food and beverage experiences in collaboration with hospitality partner…

Consumers are all about the deal with AI chatbots

April 18, 2022

Consumers are likely to accept a less-than-satisfactory offer if it comes from a chat bot and not a human, but when the offer exceeds expectations, the human…

Hawaii grocer taps Symphony RetailAI to enhance shopping experience

April 13, 2022

Foodland Super Market Ltd, a grocery chain in Hawaii, has signed a multi-year license agreement with Symphony RetailAI for its broad portfolio of AI solutions…

Blending AI, AR leads to happy retail customers

Within the wide range of technologies that have contributed to this new scenario, we can see how artificial intelligence and augmented reality have gained…

Time to Converge: Contactless Touch in the Post-Digital Age

Whether you are designing products for the automotive, medtech, building or entertainment sectors, technological convergence plays a major role in improving…

Product visuals are the enabler of e-commerce trends

by Alexandre de Vigan — Founder and CEO, nfinite

Advancements in technology take advantage of CGI/ 3D visualization, which can greatly reduce the production costs and time, while generating unlimited visuals…

3D commerce trends to watch In 2022

by Yehiel Atias — Co-Founder and CEO, Hexa

Here's a look at new ways of providing convenient and sticky customer experiences in 2022 and beyond.

How improved CX is key to maintaining customer loyalty as customers move online

by Michael Scharff

The rise of digital channels further changes the way consumers spend their time and money. E-commerce is here to stay, and according to eMarketer, following a…

Amazon debuts medical care program via Alexa

March 7, 2022

In a move to deepen its footprint within the health care industry Amazon has launched a Alexa-based physician service.

Robotic delivery firm launches remote controlled vending machines on wheels

March 7, 2022

Tortoise, a Mountain View, California-based robotic delivery provider, has introduced a vehicle that carries vending machines to serve consumers at events…

Vivino and Tuft & Needle share 3 winning strategies to level up customer service in retail

Great service can increase customer loyalty, net promoter score (NPS), customer satisfaction (CSAT), and profitability. But what steps can brands take to…

‘AI Clerk’ engages with customers in unattended 7-Eleven kiosk

March 2, 2022

Customers may now engage in live conversations with an artificial intelligence clerk in Korea's first unmanned 7-Eleven convenience store inside the Lotte…

The top 4 contact center KPIs and metrics that retailers need to start tracking

The four contact center KPIs and metrics that retailers must measure to generate higher revenue and drive increased business performance.

UST debuts AI-based personalized food, beverage recommendations tool

January 11, 2022

UST, a digital transformation solutions company, has launched UST AiSense, an AI-led solution that provides personalized food and beverage recommendations…