AI News & Media
Consumers more loyal to retailers big on messaging
July 30, 2021
A good number, 75%, of consumers will spend more money with retailers that support digital and in-store experiences with messaging experts. More than half of…
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Amazon, Lavazza team up on brewer with built-in voice activation
July 23, 2021
Lavazza and Amazon have introduced an espresso brewer that offers consumers voice recognition, according to the Lavazza website. The Lavazzza A Modo Mio Voicy…
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Civil rights groups want retailers to halt facial recognition
July 16, 2021
More than 35 civil rights organizations are calling for retailers to not use facial recognition on customers or workers in their stores, saying that peoples…
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Men's Wearhouse taps AI for digitized fitting process
July 7, 2021
Men's Wearhouse is providing customers a digital fitting experience called Contactless Fit, which has been developed by Bold Metrics, that offers a fast and…
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Autonomous retail may soon offer more than a cashierless checkout experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Amazon may have been the leader in putting cashierless autonomous checkout in play with its Amazon Go stores but competitors are nipping at its heels…
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Department store taps AI to help online shoppers find that perfect gift
May 24, 2021
Jarrold, a 251-year-old department store in Norfolk, England, is deploying AI technology from Boon, to give customers a unique and personalized smart gifting…
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Dickies piloting AI-driven consumer experience for Chinese shoppers
May 10, 2021
Dickies, which sells durable workwear, is piloting a personalized fitting experiencing on Alibaba Group's Tmall platform in China.
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EU startup debuts produce recognition software to smart stores
May 7, 2021
Pixevia, a European Union based startup specializing in artificial intelligence powered cashierless stores, has developed fresh produce recognition technology…
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Elevate Awards entry deadline extended to April 30; new category added for employee-facing CX
April 21, 2021
The ICX Association is extending the entry deadline for its annual Elevate Awards to April 30 and has added a new category for experiences aimed at employees.
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A look at where AI stands in the retail realm
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Artificial intelligence is on the cusp of explosion in the retail sector but success and return on investment is far from a guarantee. An expert shares how…
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How AI will revolutionize the retail customer experience
Michael Ouliel, founder and CEO of BlackSwan Technologies, shares why he believes the untapped potential of retail artificial intelligence lies in…
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Retail institute recognizes Ikea for self-checkout provided by Diebold Nixdorf
March 24, 2021
The EHI Retail Institute presented Ikea a "retail technology award europe 2021" in the new category of Best AI & Robotics Application as a result of a…
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AI adoption growing but growth may be too fast, reveals survey
March 11, 2021
One good thing about the pandemic is that artificial intelligence adoption is accelerating, but a KPMG study states the growth may be too fast.
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Retailers embracing AI to boost data-driven strategies
March 10, 2021
HomeTown Pharmacy, Pyramid Foods and Carlie C's IGA are three retailers deploying AI technology to boost data-driven decision making across merchandising…
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Philly airport piloting robotic food delivery
February 25, 2021
The contactless food ordering program at Philadelphia International Airport is piloting a robotic strategy with a gita (a robot featuring visual sensors) that…
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Navori Labs debuts AI marketing analytics software for retailers, DOOH advertisers
February 23, 2021
Digital signage software provider Navori Labs has released Aquaji, an AI-computer vision software platform focused on marketing analytics for the retailer and…
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Mars Wrigley robotic kiosk to serve shoppers in store
February 19, 2021
Mars Wrigley and Wakefern Food Corp., a retailer-owned cooperative, are teaming up with Savioke, a robotics provider, to introduce a robotic kiosk to deliver…
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7 technological advancements in the retail industry to make you say wow
Benedict Clark, a content editor at Acquire, shares insight on the seven technology advancements driving retail's phygital future.
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Walmart aims to speed delivery with automated mini warehouses
January 27, 2021
In a quest to speed up delivery of online bought goods, Walmart aims to develop automated mini-warehouses in and near its stores.
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NexTech AR sees $7.3M in business for Q4
January 18, 2021
NexTech AR Solutions Corp., an augmented and virtual reality solutions provider, announced it saw $7.3 million in booked business for the fourth quarter of…
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