AI News
Online retailers struggling with various issues, AI tools gaining ground
November 4, 2019
Retailers are launching AI tools at a relatively high rate, but there is still room to improve when it comes to serving hyper-personalized experiences and…
read now
New York airport boasts biometric self-boarding
October 22, 2019
Terminal 1 at New York's John F. Kennedy International Airport now offers Lufthansa travelers a biometric self-boarding option.
read now
Retailers value AI but adoption remains scarce, reveals study
October 7, 2019
The benefits of artificial intelligence technology, specifically around merchandise management, is clear to most retailers but just 16% have deployed an AI…
read now
Amazon mulls selling cashierless technology to other retailers
October 1, 2019
Amazon is speaking to people about bringing its Amazon Go cashierless technology to other retailers such as airport shops and movie theaters, according to a…
read now
Alibaba launches voice ordering, delivery
September 25, 2019
Starbucks is taking another step toward evolving the digital experience for customers in China by launching voice ordering and delivery capabilities within…
read now
Drop raises $44M to expand mobile loyalty platform
September 3, 2019
Drop Technologies Inc., a Toronto-based mobile rewards platform, has raised $44 million in Series B funding, led by HOF Capital and assisted by a new strategic…
read now
Foot Locker kicks off power store featuring digital experiences
August 15, 2019
Apparel and footwear retailer Foot Locker's Washington Heights, New York store is a community-focused power store stocked with digital experiences and…
read nowStop & Shop deploys robots for spill, cleanup alert work
August 12, 2019
Stop & Shop supermarkets now have a new helper for aisle cleanup: Marty, the robot.
read nowNew York home to driverless fleet
August 12, 2019
The Brooklyn Navy Yard in New York is now home to a fleet of six driver-less cars running seven days each week to shuffle ferry passengers for free around the…
read nowPartech teams with Mobiry to personalize customer orders
August 8, 2019
Partech Inc., a wholly owned subsidiary of PAR Technology Corp. and a global provider of point of sale solutions to the restaurant and retail industries, has…
read nowCashierless checkout startup raises $35M in funding
August 8, 2019
Standard Cognition, which provides cashierless checkout technology, has raised $35 million in Series B funding, which more than doubles its valuation to $53…
read nowSurvey: Consumers like BOPIS, mobile browsing, AI
August 5, 2019
A good majority of shoppers who are Amazon Prime members are likely to shop in-store every week, enjoy buying online and picking up in the store, and prefer…
read nowWalgreens taps Theatro voice assistant for associate communication
July 30, 2019
Walgreens is using Theatro's voice intelligent assistant technology to provide associates greater communication capability.
read nowAmerican consumer: The DMV is a better experience than an online robot
July 17, 2019
One in every four U.S. millennials would rather spend three hours at the department of motor vehicle than deal with a robotic automated response agent…
read nowShopping centers quietly test facial recognition technology
July 16, 2019
Some U.S. shopping centers are using facial recognition technology that detects customers' facial features and their paths of travel, along with AI to mine…
read nowEuropean grocers testing camera-based cashierless tech
July 16, 2019
Several European grocers are testing cashierless stores featuring cameras that track what shoppers pick, allowing them to pay without stopping at a checkout…
read nowAbsolutdata gets accolades for AI innovation
July 4, 2019
Absolutdata has been named best overall AI-based analytics vendor by the 2019 AI Breakthrough Awards Program.
read nowMastercard to offer Priceless Experiences skill via Amazon, Google smart speakers
June 17, 2019
Mastercard announced the launch of Priceless Experiences, the company's first ever voice assistant skill, which will offer users unique vacations or other…
read nowAmazon sued over voice tech recording feature
June 14, 2019
Two class action lawsuits have been filed against Amazon regarding its Alexa voice technology, alleging the device is recording and storing children’s voices…
read nowWalmart debuts Intelligent Retail Lab within Long Island store
June 6, 2019
Walmart Inc. has launched an Intelligent Retail Lab inside a Neighborhood Market store on Long Island, New York to test innovative store technology.
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
Recent Posts
