AI News
IBM Watson boosting customer service for Regions Bank
June 5, 2019
Regions Bank is using IBM's AI technology, Watson, to improve customer support calls and the overall customer experience.
read nowConsumers embracing payments via voice assistant, but wary about security
May 1, 2019
Research from Transaction Network Services Inc. indicates adoption of smart payments technology has grown substantially, but consumers have significant…
read nowRetailers embracing AI with realistic expectations, reveals study
April 30, 2019
Retailers understand the value proposition of AI and location intelligence technologies, but they don't expect it to fundamentally change their business.
read nowL'Oreal taps Boots for AI advice tool
April 29, 2019
L'Oreal skincare brand La Roche-Posay has launched a AI-based spot-diagnosis tool that provides mobile and PC users free advice on skin care treatment.
read nowGiant Eagle boosting customer satisfaction with digital inventory, audit tool
April 16, 2019
Giant Eagle is launching a pilot program with Simbe Robotics featuring an autonomous shelf auditing and inventory analytics solution in the quest to boost…
read nowAI spend to hit $35.8B this year led by retail industry
April 5, 2019
Worldwide spend on artificial intelligence systems will hit $35.8 billion this year, reflecting a 44% jump over 2018 spend, according to an IDC report.
read nowResearch: Consumers more comfortable dealing with customer service robots
April 2, 2019
Over half of consumers are comfortable interacting with a customer service robot on the phone, according to Aspect Software research that surveyed 2,00…
read nowSouth Korean food delivery app aims to tap robots
March 7, 2019
The biggest food delivery app in South Korea plans to incorporate robots into its strategy.
read nowStandard Cognition buys robotic mapping startup
January 31, 2019
Standard Cognition, which provides AI-powered autonomous checkout solutions for brick and mortar retailers, has acquired Explorer.ai, a mapping and computer…
read nowReport: AI will disrupt US job market
January 31, 2019
Those fearing that automation will put the U.S. worker out to pasture won't like the insight from a Brookings Institution report that claims 25 percent of U.S.
read nowGlobal AI market to hit $3 trillion by 2024
January 23, 2019
The global artificial intelligence market is anticipated to be worth $3,061.35 billion by the end of 2024, while the combined annual growth rate is projected…
read nowC-store chain to launch AiFi checkout-free technology
January 22, 2019
Zabka, a chain of convenience stores operating more than 5,400 sales points throughout Poland, will introduce stores featuring AiFi's artificial intelligence…
read nowIngenico debuts AI-based payment chatbot enabled by IBM Watson
January 22, 2019
Ingenico Group launched a messaging chatbot that uses artificial intelligence from IBM Watson to help merchants conduct payment transactions with customers…
read nowStop & Shop preps driverless cars for Boston delivery
January 21, 2019
Stop & Shop will launch a number of driverless groceries in the Greater Boston area starting this spring.
read nowSteven Hornyak tapped as Symphony CPG/AI CEO
January 15, 2019
Symphony CPG/AI, a SymphonyAI company, has named Steven Hornyak as CEO.
read nowWalmart testing Flippy for in-store deli operations
January 10, 2019
The nation's top retailer is piloting a robotic kitchen assistant at its headquarters to determine if the technology is a good fit to use within store deli…
read nowReport: AI taking deeper root but greater retail opportunities ahead
January 9, 2019
Artificial intelligence is gaining healthy ground, with 28 percent of retailers tapping the technology compared to 17 percent in 2017, but there are still some…
read nowSnack bot delivers campus retail snacking experience
January 7, 2019
Satisfying a snacking urge at the University of the Pacific is a bit easier thanks to a self-driving robot that now delivers food and drink to more than 5…
read nowKroger, Ocado customer fulfillment center coming to Ohio
November 28, 2018
Grocery retailer, Kroger, will establish its first customer fulfillment center, boasting digital and robotic capabilities, in Ohio via partnership with Ocado…
read nowRetailers embracing AI to transform supply chain, reveals study
September 24, 2018
Retailers believe AI technology can help overcome supply chain management challenges, such as disconnected systems and poor demand forecasting.
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