AI News
Cashierless checkout startup raises $35M in funding
August 8, 2019
Standard Cognition, which provides cashierless checkout technology, has raised $35 million in Series B funding, which more than doubles its valuation to $53…
read nowSurvey: Consumers like BOPIS, mobile browsing, AI
August 5, 2019
A good majority of shoppers who are Amazon Prime members are likely to shop in-store every week, enjoy buying online and picking up in the store, and prefer…
read nowWalgreens taps Theatro voice assistant for associate communication
July 30, 2019
Walgreens is using Theatro's voice intelligent assistant technology to provide associates greater communication capability.
read nowAmerican consumer: The DMV is a better experience than an online robot
July 17, 2019
One in every four U.S. millennials would rather spend three hours at the department of motor vehicle than deal with a robotic automated response agent…
read nowShopping centers quietly test facial recognition technology
July 16, 2019
Some U.S. shopping centers are using facial recognition technology that detects customers' facial features and their paths of travel, along with AI to mine…
read nowEuropean grocers testing camera-based cashierless tech
July 16, 2019
Several European grocers are testing cashierless stores featuring cameras that track what shoppers pick, allowing them to pay without stopping at a checkout…
read nowAbsolutdata gets accolades for AI innovation
July 4, 2019
Absolutdata has been named best overall AI-based analytics vendor by the 2019 AI Breakthrough Awards Program.
read nowMastercard to offer Priceless Experiences skill via Amazon, Google smart speakers
June 17, 2019
Mastercard announced the launch of Priceless Experiences, the company's first ever voice assistant skill, which will offer users unique vacations or other…
read nowAmazon sued over voice tech recording feature
June 14, 2019
Two class action lawsuits have been filed against Amazon regarding its Alexa voice technology, alleging the device is recording and storing children’s voices…
read nowWalmart debuts Intelligent Retail Lab within Long Island store
June 6, 2019
Walmart Inc. has launched an Intelligent Retail Lab inside a Neighborhood Market store on Long Island, New York to test innovative store technology.
read nowIBM Watson boosting customer service for Regions Bank
June 5, 2019
Regions Bank is using IBM's AI technology, Watson, to improve customer support calls and the overall customer experience.
read nowConsumers embracing payments via voice assistant, but wary about security
May 1, 2019
Research from Transaction Network Services Inc. indicates adoption of smart payments technology has grown substantially, but consumers have significant…
read nowRetailers embracing AI with realistic expectations, reveals study
April 30, 2019
Retailers understand the value proposition of AI and location intelligence technologies, but they don't expect it to fundamentally change their business.
read nowL'Oreal taps Boots for AI advice tool
April 29, 2019
L'Oreal skincare brand La Roche-Posay has launched a AI-based spot-diagnosis tool that provides mobile and PC users free advice on skin care treatment.
read nowGiant Eagle boosting customer satisfaction with digital inventory, audit tool
April 16, 2019
Giant Eagle is launching a pilot program with Simbe Robotics featuring an autonomous shelf auditing and inventory analytics solution in the quest to boost…
read nowAI spend to hit $35.8B this year led by retail industry
April 5, 2019
Worldwide spend on artificial intelligence systems will hit $35.8 billion this year, reflecting a 44% jump over 2018 spend, according to an IDC report.
read nowResearch: Consumers more comfortable dealing with customer service robots
April 2, 2019
Over half of consumers are comfortable interacting with a customer service robot on the phone, according to Aspect Software research that surveyed 2,00…
read nowSouth Korean food delivery app aims to tap robots
March 7, 2019
The biggest food delivery app in South Korea plans to incorporate robots into its strategy.
read nowStandard Cognition buys robotic mapping startup
January 31, 2019
Standard Cognition, which provides AI-powered autonomous checkout solutions for brick and mortar retailers, has acquired Explorer.ai, a mapping and computer…
read nowReport: AI will disrupt US job market
January 31, 2019
Those fearing that automation will put the U.S. worker out to pasture won't like the insight from a Brookings Institution report that claims 25 percent of U.S.
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
