AI News
Cashierless store dealing with a few glitches
September 20, 2018
A cashierless store in San Francisco is working out a few glitches as it strives to best Amazon's Amazon Go.
read nowAmazon expanding in Michigan, deploying new robotics site
June 28, 2018
Amazon is planning to open its fourth Michigan fulfillment center in Gaines Township and the new location will also be using Amazon Robotics technology.
read nowAlabama gets another Amazon center
June 25, 2018
The first Alabama-based Amazon fulfillment center will be in Bessemer. Amazon, according to a press release. It already operates a sortation center in Mobile.
read nowAI in the mainstream but consumers demanding transparency
June 22, 2018
Two out of three Americans are somewhat familiar with artificial intelligence with 32 percent feeling positive toward the technology but a good majority, 8…
read nowRetailAI taps Mike Bristol for VP role
April 13, 2018
Mike Bristol is now vice president, personalized marketing, at Symphony RetailAI.
read nowApple hires on ex-Google AI chief
April 9, 2018
Google is down one artificial intelligence guru thanks to Apple.
read nowConsumer chatbot adoption facing some hurdles
February 13, 2018
While artificial intelligence and chatbots are clearly proving useful for retailers when it comes to improved customer enagement and experience, consumers are…
read nowConsumers not really understanding AI, claims study
February 1, 2018
While the retail segment is embracing artificial intelligence, the consumer is still a bit leery and not fully understanding the technology, according to a…
read nowAnalyst: Pokemon Go proves AR beats VR
January 18, 2018
GlobalData, a data and analytics company, believes augmented reality has a greater future ahead of it than virtual reality. The company argues virtual reality…
read nowPepper the robot now an airport restaurant greeter
January 11, 2018
Travelers can expect to see more of the 4-foot tall humanoid, Pepper the robot, at select HMSHost North American airport restaurants, according to a press…
read nowSelf-serve order pickup robot expands for U.S. retailers, supports smart locker technology
December 18, 2017
Bell and Howell announced the 100th U.S. installation of the PackRobot, a 16-foot-tall, automated package pickup system manufactured by Cleveron, a European…
read nowChat customer experience not so great in UK, claims study
December 12, 2017
Consumers in the U.K. want to use chat when it comes to customer service, with nearly a third embracing the technology, but satisfaction isn't very high at…
read nowStephen Hawking claims AI will destroy humans
November 14, 2017
Artificial intelligence could prove to be deadly to the human race, according to physicist Stephen Hawking, who told the audience at the recent Web Summit in…
read nowConsumers love retailers with multiple channels, reveals survey
November 8, 2017
The more channels available for customer service, the happier a consumer is, reveals a Narvar survey on shopper behavior.
read nowArtificial intelligence gaining favor with retailers
October 17, 2017
A new study reveals 54 percent of retailers use or plan to use artificial intelligence to enhance the customer experience.
read nowRobots, no-cash experience coming to Shake Shack NYC location
October 4, 2017
There won't be any humans taking orders and no cash exchanged at the impending Shake Shack location in the East Village of New York City.
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
Recent Posts
