Retailers and Big Data: How analyzing data can help meet consumer shopper demands

Brahmajeet Desai, director of marketing, Kyvos Insights Inc., offers insight on why creating exceptional shopping experiences is now expected of stores and how…

Autonomous stores coming fast, but is Amazon Go on first?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In many people's eyes, one of the most disruptive retail developments has been the late 2016 launch of Amazon Go, but some observers have questioned its…

C-store chain to launch AiFi checkout-free technology

January 22, 2019

Zabka, a chain of convenience stores operating more than 5,400 sales points throughout Poland, will introduce stores featuring AiFi's artificial intelligence…

Ingenico debuts AI-based payment chatbot enabled by IBM Watson

January 22, 2019

Ingenico Group launched a messaging chatbot that uses artificial intelligence from IBM Watson to help merchants conduct payment transactions with customers…

NRF Big Show Report: Kroger, Starbucks and the journey to intelligent retail

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Starbucks and Kroger are striving to develop intelligent retail operations to meet their unique customer base expectations and have way more in common than…

Stop & Shop preps driverless cars for Boston delivery

January 21, 2019

Stop & Shop will launch a number of driverless groceries in the Greater Boston area starting this spring.

5G, AI, AR reflect the changing retail world on display at CES

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosks allow retailers to marry the in-store shopping experience with the content-rich experience of online shopping and research. 5G, AI, virtual reality and…

Home Depot, Zivelo share insights at NRF on building the 'store of the future'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Healey Cypher, CEO of Zivelo, and Albert Vita, director of in-store experience and visual merchandising at The Home Depot, co-presented their ideas on defining…

Walmart testing Flippy for in-store deli operations

January 10, 2019

The nation's top retailer is piloting a robotic kitchen assistant at its headquarters to determine if the technology is a good fit to use within store deli…

Report: AI taking deeper root but greater retail opportunities ahead

January 9, 2019

Artificial intelligence is gaining healthy ground, with 28 percent of retailers tapping the technology compared to 17 percent in 2017, but there are still some…

Kroger teams up with Microsoft on connected grocery initiative

January 8, 2019

Kroger is piloting a connected grocery store in a partnership with Microsoft using connected sensors and the Azure cloud.

Amazon Echo lets even parrots order with ease

January 8, 2019

Don't be surprised if Amazon soon releases an advertisement illustrating that ordering on its Echo devices is easy enough for a parrot. Why? Well, because as…

9 off-the-radar retail predictions for 2019

by Bryan Pearson — President, LoyaltyOne

Bryan Pearson predicts that in 2019 retail shelves will become storybooks and it will be the year of store-branded self-checkout apps.

Snack bot delivers campus retail snacking experience

January 7, 2019

Satisfying a snacking urge at the University of the Pacific is a bit easier thanks to a self-driving robot that now delivers food and drink to more than 5…

Retail workforce absence hinders employee engagement, claims report

December 28, 2018

Rampant unplanned retail store associate absence is detrimental to employee engagement, staff productivity, team morale and management stress, according to a…

Nike NY flagship stocked high with customer personalization features

December 24, 2018

The Nike Fifth Avenue flagship in New York City features tons of ways customers can customize and personalize footwear and clothing, as well as innovative…

From app to aisle: How technology will shape the retail customer experience of the future

Mark Smith, CMO of Linq3, offers up insight on why retailers must now meet consumers' heightened expectations and demands for convenience by delivering the…

H&M Home debuts voice-enabled shopping, mobile payment via Google Assistant

December 18, 2018

H&M Home has launched a holiday gift guide partnership with Google that uses Google Assistant voice technology to allow ordering on mobile phones and…

Omnichannel still in infancy stage, reveals research

December 14, 2018

While there's lot of activity when it comes to retailers and expanding delivery options, the "buy online, pick up in store" (BOPIS) isn't taking deep root as…

3 ways digital maps improve customer experiences

Robert Szyngiel, who leads product management at DMTI Spatial, offers up three ways retailers can use digital maps to improve customer experiences.