Amazon expands Prime benefit at 10 more Whole Foods locations

June 21, 2018

Amazon Prime members across 10 more states now have access to exclusive Whole Foods Market discounts and offers.

Kiosk trailblazer Panera Bread tapped as ICX Influencer of the Year

by Christopher Hall — director, ICX Association

The Interactive Customer Experience Association last week honored excellence in interactive customer experience at this year's Elevate Awards dinner party to…

Microsoft building cashierless check-out tech

June 19, 2018

Microsoft is reportedly aiming to take on Amazon when it comes to cashierless retail by developing its own platform and in talks with Walmart on the initiative.

What retailers should know before delving into digital signage

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Digital signage works when it comes to increased sales, stronger customer engagement and meeting consumer needs. But it requires a strategy and objective well…

Legacy mall home to cutting-edge retail customer experiences

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Microsoft store, Fossil, Lego and Tesla offer up unique interactive customer experiences within the 53-year-old NorthPark Center mall in Dallas.

Augmented reality more accessible to retailers, brands

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Though AR is still in its infancy at retail, a pair of presenters at Infocomm said that it offers a new way to excite consumers, and is more economical than…

Why the future of retail belongs to visual discovery

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Pinterest provides a visual tool to enable the discovery process online. Millions of consumers already use Pinterest to get ideas for everyday needs — food…

Club Monaco going pop-up in a big way

June 7, 2018

The Ralph Lauren brand Club Monaco is going pop up in a big way, with three events at its New York city flagship store since late 2017.

Voice assistants will dominate consumer interaction, claims report

June 6, 2018

A Capgemeni report predicts conversational commerce via voice assistant tech will gain big ground and become a dominant interaction technology over the next…

Consumers embracing AR, online shopping

June 6, 2018

When it comes to e-commerce activity 10 percent of online shoppers have tried AR technology , according to a shopping and technology trends survey conducted by…

Walmart testing new check-out service

June 1, 2018

Walmart is piloting a new "Check Out With Me" service in lawn and garden centers at more than 350 store locations nationwide.

Cycle Gear taps data analytics to steer retail business forward, boost customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Motorcycle parts and apparel retailer boosts revenue and bottom line with HeadCount's traffic and conversion technology.

Kroger gets into meal kit business with Home Chef acquisition

May 31, 2018

Kroger isn't about to sit idle as meal kit services expand and is spending about $700 million for Home Chef to make sure it's in the game.

Why delivery is playing a starring role in the retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Consumers are driving retailers to deliver an enhanced, multi-pronged and expansive delivery experience and those not hopping on the bandwagon will likely be…

Rewards.com users now earning, redeeming Dash digital currency at retailers

May 28, 2018

Dash, a company that frames itself as an alternative to bitcoin, has announced a partnership with Rewards.com, a loyalty rewards website incentivizing…

Target makes beauty shopping a bit easier

May 24, 2018

Target is focused on making beauty shopping easier given it offers more than 1,000 beauty brands.

Amazon's Whole Foods grocery delivery service hits a few more markets

May 17, 2018

Denver, Sacramento and San Diego Amazon Prime members can now enjoy free two-hour delivery, on orders more than $35, from Whole Foods Market.

How digital virtual experiences reinforce the physical environment

Bryan Laing, vice president, client service, IDL Worldwide, explains why connecting with consumers on a deeper, more personal level through physical…

Voice search and the future of retail advertising

Wesley MacLaggan, Marin Software senior vice president of marketing, explains why voice search is set to become a major factor in advertising, particularly for…

Baltimore airport expands retail entrepreneur support

May 3, 2018

The WI Marshall Airport in Baltimore, operated by Fraport USA, is aiming to expand its pilot LaunchPad retail entrepreneurship initiative into a full fledged…