June 10, 2025
Father's Day spending is projected to hit a record $24 billion this year, up from last year's $22.4 billion and would exceed the previous record of $22.…
read nowJune 9, 2025
Consumer shopping activity this Father's Day will be nearly split evenly across e-commerce (39%), wholesale big box retailers (38%) and grocery stores (33%).
read nowJune 9, 2025
A majority of U.S. consumers, (72%), would pay more for a premium experience when doing business with a company, according to data from Qualtrics XM Institute.
read nowJune 5, 2025
Just 20% of American consumers are prepared to absorb tariff price increases and 91% are already managing rising prices.
read nowJune 4, 2025
Travelers are increasingly tapping rewards and loyalty programs, with nearly 80% depending on loyalty programs.
read nowJune 2, 2025
A Clarion, Pennsylvania woman has been charged with felony retail theft after allegedly stealing over $1,400 worth of merchandise from the Clarion Walmart in…
read nowExplore how retailers can elevate customer engagement by blending physical and digital channels into seamless, memorable shopping experiences. The blog…
read nowMay 29, 2025
Shoppers were engaged and shopping in April despite concern over tariffs, according to U.S. Census Bureau data.
read nowMay 27, 2025
Just about 40% of U.S. consumers expect personalized online shopping experience with tailored interactions and product recommendations that align with…
read nowMay 23, 2025
Small business sales in April grew above March despite consumers continuing to trim discretionary spending, according to the Fiserv Small Business Index for…
read nowMay 22, 2025
Tariff concerns aren't stopping consumers from shopping at Amazon.
read nowMay 20, 2025
Retail sales grew in April as consumers increased buying to avoid higher prices expected with tariffs, according to the CNB/NRF Retail Monitor.
read nowMay 20, 2025
Brand love doesn't come easy and it's not stable as Gen Zs, millennials, Gen Xers and Baby Boomers each have their own brand love language and learning that…
read nowMay 19, 2025
Fashion and apparel stores lead when it comes to technology adoptions but over half, 62%, acknowledge customers are demanding different store experiences than…
read nowMay 19, 2025
A good majority of American consumers, 75%, expect tariffs to take effect soon and 51% plan to cut non-essential purchases.
read nowMay 16, 2025
Nearly half of consumers, 47%, plan to buy more American-made products this year.
read nowMay 14, 2025
Gen Z and millennials are embracing, and expecting, in-app payments and 60% cite invisible transactions as the best transaction experience.
read nowMay 9, 2025
Nearly four in 10 U.S. consumers expect brands to personalize their online shopping experiences, including tailored interactions, product recommendations and…
read nowby Raman Awal — SVP & Global Practice Head, Mastek
Customer engagement research reveals some telling facts — organizations focused on customer engagement saw cross-sell revenue surge by 22% and upsell revenue…
read nowMay 8, 2025
Mother's Day spending by consumers is expected to reach $34.1 billion, up from last year's $33.5 billion.
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