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Consumer Behavior News & Media

COVID variant may change consumer spend

December 6, 2021

The ongoing COVID-19 and omicron variant appearance may be changing how consumers are spending this holiday season.

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DoorDash goes rapid delivery in NYC

December 6, 2021

DoorDash is offering a faster delivery option in New York City this week via its Dashmart, a delivery warehouse that provides groceries household items and…

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A deep dive look at the 2021 holiday shopping retail experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The 2021 holiday season is proving challenging to retailers and consumer behavior is playing a big part. FullStory CMO Kirsten Newbold-Knipp provides a deep…

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Clientron Ares650 is the Perfect Fit for the Restaurant in Australia

With the Ares650, you can rest assured that the restaurant will be running smoothly and beautifully every day, and the benefits of adopting it are far beyond…

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Women spending less this holiday

November 30, 2021

More than a third of American women plan to spend less this holiday season, according to BMO Financial Group's Real Financial Progress Index. Women have less…

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Pandemic spurring consumer QR code usage

November 30, 2021

Customer use of QR codes has increased during the pandemic as retailers moved to offer shoppers touch-free interactive experiences in store.

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Lowe’s sales momentum continues in Q3

November 24, 2021

Home improvement retailer Lowe's reported net earnings of $1.9 billion for the quarter ended Oct. 29, a healthy jump compared to 2020 Q3 net earnings of $69…

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Retail sales up on a healthy pace

November 22, 2021

Retail sales increased 1.7% in October, compared to September, according to the U.S. Commerce Department, reflecting the biggest growth since March.

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Retail momentum is all about shifting consumer demand

November 18, 2021

Retail revenue for the first week of November grew 18%, compared to the same time frame in 2019, and it's not due to panic purchasing behavior.

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Home Depot enjoys healthy Q3 sales

November 18, 2021

The Home Depot reported a 9.8% jump in sales for Q3, hitting $36.8 billion, an increase of $3.3 billion compared to the same quarter in 2020.

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Buy now, pay later catching fire with Gen Z, millennials

November 17, 2021

More than half, nearly 60%, of Gen Z and millennials have bought a product on social media using a buy now, pay later option, according to a study from…

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How self-service applications are changing customer behavior

November 16, 2021

In a world where self-service technology plays a vital role in everyday life, brands and retailers need to understand the changing needs in customers' demands.

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Bala deploys SoundCommerce tech to optimize business operations

November 16, 2021

Fitness accessories brand Bala is deploying SoundCommerce technology for data-driven decision making and to optimize business operations, including first-party…

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Shipping, economy woes playing part in consumer holiday shopping

November 15, 2021

The current shipping issues and economic issues, such as inflation, are likely going to play a role in how consumers shop and celebrate the upcoming holiday.

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3 things consumers want from retailers

November 15, 2021

Consumers want more than general loyalty programs, enjoy shopping at one-stop destinations and love brands that offer an easy return process.

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Pandemic purchases now a regret for many consumers

November 12, 2021

Buyers' remorse is hitting consumers who made some regretful purchases during the pandemic's heyday.

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One third of retailers confident about growth ahead

November 9, 2021

Just a little over one third, 37%, of retailers are confident their companies will grow in the next 12 months though recovery from the ongoing COVID-1…

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Consumers spending big this holiday season

November 9, 2021

If one industry prediction proves true, consumers will be back to holiday spending per 2019 activity as this year's holiday spend is projected to spike 15…

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Post-COVID, OOH has perfect opportunity to shine in retail

by Kevin Damask — Editor, Digital Signage Today

How will OOH advertising play a role in the U.S. economy as the nation continues to emerge from the COVID-19 pandemic? That’s a question many industry experts…

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BOPIS gains ground with consumers

November 5, 2021

The ongoing COVID-19 pandemic is likely a prime reason consumers are increasingly using the buy online pick up in store strategy with 64% of consumers now…

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