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Consumer Behavior News & Media

Legal risks of new retail applications

New technology offers retailers a business boon. Are there possible legal ramifications?

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Black Friday estimate: 138 million shoppers, up from 2009

November 17, 2010

Talk of discounted toys, e-readers, appliances and even HDTVs has millions of Americans already mapping out their Black Friday plans and filling out their wish…

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SWOT Pricing

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

 Is SWOT analysis helpful in setting prices?

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Holiday e-commerce spending: $38.5 billion in 2010

More online deals means more shoppers will stay home on Black Friday, according to report.

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NRF: Consumer reliance on credit cards for holiday purchases lowest since 2002

November 15, 2010

To ensure they only spend within their budget, more Americans will use their debit cards or cash for their holiday purchases, while the use of credit cards is…

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NRF: Retail sales increase in October, marking four straight months of growth

November 14, 2010

With four straight months of sales gains under their belts and with the holiday season fast approaching, retailers have reason for optimism as consumer…

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Driven by social networking, retailers' 'owned media' set to rival paid media for primacy

November 14, 2010

Media Logic has published the results of a two-month study tracking the social media- marketing efforts of 100-national retailers. The study offers concrete…

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Three-quarters of consumers plan to shop on Black Friday

Nearly two-thirds plan to make online purchases on Cyber Monday.

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Demographic differences surface in holiday shopping survey

Two-thirds of consumers say their financial situation is the same or better compared to this time last year.

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NRF releases crowd management guidelines as Black Friday nears

November 8, 2010

With preparations for the holiday season already set in motion, retailers' attention now turns to preparing their staff and store for what is expected to be…

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The five online commerce features that create loyalty

Product images, speedy search among the most desired features for online shoppers.

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Black Friday: Great strategy or sheer folly?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Retailers have decided to move Black Friday, the day they begin their heavy holiday season discounts, up a month. Typically Black Friday is the day after…

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Rumors of the Death of Aspirational Shopping Are Greatly Exaggerated

by Bob Phibbs — CEO, The Retail Doctor

The goal of aspirational brands is to allow us to feel better about ourselves. That’s what we have always done. And always will do.

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Survey: Average holiday shopper plans to spend $845 on gifts

2010 is expected to have a more optimistic outlook for holiday gift spending when compared to last year.

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Execs from Macy's, Brooks Brothers, Disney, HSN headline NRF's 100th Annual Convention

November 1, 2010

When the National Retail Federation's 100th Annual Convention arrives in New York in January, 100 years of history will come along with it, as well as some of…

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Study: Most grocery shoppers want more information on healthy eating

Despite healthy-eating consumer initiatives, shoppers have not changed their old buying habits, behavior and perceptions.

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Can Halloween scare up more retail sales?

Trick-or-treating can be just as indicative of consumer interest in holiday purchases as back-to-school.

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Emerging technology and data trends in customer loyalty

Social networking is adding volumes of attitudinal data that complements behavioral transactional data.

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Educating Consumers

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

 Are you stimulating consumption...

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Language That Sells

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

 When creating your marketing materials...

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