Consumer Behavior News
Study says shopper satisfaction up 23 percent since 2008
December 20, 2013
Motorola Solutions has unveiled the results of its seventh annual Holiday Shopping Study which found that overall in-store satisfaction has grown 23 percent in…
read nowReport suggests that private label, national brands must work together
December 18, 2013
About one year ago, Information Resources Inc. predicted that private label in the United States had hit a proverbial glass ceiling. This prediction has proven…
read nowEight in 10 retailers to end standard shipping deadlines before Dec. 20
December 18, 2013
It's the final stretch for holiday shoppers, and retailers are preparing for the ultimate shipping rush that's very likely to occur in the coming days.
read nowMarketing budgets focused on increased customer engagement in 2014
December 18, 2013
New research from StrongView shows that marketers plan to increase their budgets on activities that increase customer engagement in 2014. However, according to…
read nowKohl's, JCPenney, Nordstrom top Google's 2013 most-searched apparel brands and retailers list
December 17, 2013
Google's Zeitgeist feature, which lets users browse dozens of different interactive lists that detail online activity, offers up this year-end list of the…
read nowHeavy snowstorm brought down retail traffic, sales last week
December 17, 2013
The time to procrastinate is nearly over for holiday shoppers. ShopperTrak, the world's largest counter and analyzer of retail shopper traffic, reported GAFO …
read nowHalf of holiday shoppers plan to wrap up lists online, highest in NRF survey history
December 17, 2013
According to NRF's latest holiday survey conducted by Prosper Insights & Analytics, nearly half (49.9 percent) of holiday shoppers indicate they plan to do…
read nowRetail haggling is making a comeback
December 16, 2013
NBC News reports that this holiday season, retailers are seeing the return of a practice once mainly relegated to single-location stores, flea markets and…
read nowWith clock ticking, retailers and consumers prepare for a very big holiday shopping weekend
December 13, 2013
According to the National Retail Federation's latest holiday survey conducted by Prosper Insights & Analytics, as of Dec. 9, the average holiday shopper…
read nowNovember SpendTrend analysis shows hike in prepaid use
December 13, 2013
First Data Corp. SpendTrend analysis for Oct. 31 through Dec. 2. charted a dollar volume growth of 4.4 percent — a downturn from October growth of 6.8 percent.
read nowStudy reveals which online retailers did best on Cyber Week across the 'three screens'
December 12, 2013
Keynote, a provider of mobile and Web cloud testing and monitoring, just wrapped up its analysis of Cyber Week — the outshoot of Cyber Monday — as online…
read nowShortened calendar, promotions spur November retail sales
December 12, 2013
The shortened holiday shopping season spurred consumer spending in November, as Americans took advantage of Black Friday and Cyber Monday deals to make holiday…
read nowShopperTrak reports retail sales, traffic decreased last week
December 11, 2013
Consumers spent a majority of last week recovering from "Black Weekend" holiday shopping. ShopperTrak reported that for the week of Dec. 2 to Dec. 8…
read nowConsumer spending growth slowed despite strong retail sales during Thanksgiving and Black Friday
December 11, 2013
First Data Corp. has released its First Data SpendTrend analysis for Oct.31, 2013 through Dec.2, 2013 compared with Nov. 1 through Dec. 3, 2012. SpendTrend…
read nowIDC Retail Insights releases top 10 predictions for 2014
December 10, 2013
IDC Retail Insights today hosted a webinar, "IDC Retail Insights 2014 Predictions: Worldwide Retail" highlighting the top 10 predictions for the year ahead. It…
read nowPost-Black-Friday research: Consumers more focused on their budget, getting good deals
December 10, 2013
After a successful extended Black Friday and another week in the stores, a healthy proportion of holiday shoppers are well on their way to being finished with…
read nowLululemon chairman Chip Wilson resigns
December 10, 2013
Chip Wilson, the controversial co-founder and chairman of Lululemon, has resigned from his position. Laurent Potdevin, recently the president of TOMS Shoes…
read nowNordstrom named shoppers' favorite apparel retailer
December 10, 2013
Nordstrom is North America's overall favorite fashion retailer for the second consecutive time, according to a new study of more than 6,800 consumers conducted…
read nowFairfield University professor delves into 'acquisitive buying behavior'
December 10, 2013
Most people have a "Santa Claus moment" this time of year, when they're knee deep into the "physical hunt" of shopping and "boasting" about nabbing that good…
read nowEarly store openings jumpstart retail holiday spending
December 6, 2013
First Data Corporation, a provider of payments-processing and electronic-commerce solutions, has released its First Data SpendTrend analysis for…
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