Consumer Behavior News
NRF: Holiday return fraud will cost $3.4B
December 6, 2013
As one of the most serious, but often most misunderstood, retail loss prevention issues, return fraud costs retailers billions of dollars every year. According…
read nowRobert Reich: Holiday bargains are hurting the country
December 5, 2013
Robert Reich, former Secretary of Labor under President Clinton and prolific author and filmmaker, has written a blog post in which he suggests the great…
read nowNew report reveals frustrations of older shoppers
December 5, 2013
The latest report from Shoppercentric, an independent agency specializing in shopper research, has been launched today. The research entitled: "WindowOn…The…
read nowMasterCard says electronics retailers were smart to open on Thanksgiving
December 4, 2013
In a blog post today, MasterCard announced that electronics retailers enjoyed a triple-digit increase in sale on Thanksgiving Day over last year. The post…
read nowUS holiday e-commerce projected to rise 15% this year
December 4, 2013
Retail consultancy eMarketer has released its forecasts for this holiday season for both the U.S. and the U.K.
read nowSurvey: 77% of shoppers likely to purchase at least 1 digital gift card this holiday season
December 4, 2013
InComm, a prepaid product and transaction services company, has released research highlighting consumer shopping trends for purchasing digital and physical…
read nowVisa releases holiday online spend data, infographic
December 3, 2013
Visa has today released its e-commerce sales data from Thanksgiving through Cyber Monday. According to the company, e-commerce sales from all U.S. devices…
read nowFormer Sears CEO gives holiday predictions
December 3, 2013
Former Sears Canada chairman and CEO Mark Cohen, currently a professor at Columbia Business School, has released a set of predictions for the retail industry…
read nowCyber Monday online sales up 20.6 percent over 2012
December 3, 2013
U.S. shoppers made Cyber Monday the biggest online shopping day in history with a 20.6 percent increase in online sales, according to the latest cloud-based…
read nowSurvey says shoppers were disappointed with Black Friday this year
December 2, 2013
According to the Christmas & Holiday Shopping Forecast released today by America's Research Group and Inmar, of those who shopped Black Friday weekend…
read nowHispanics shop more online than average Web user, shop earlier in holiday season
December 2, 2013
Experian Marketing Services, a provider of integrated consumer insights, targeting and cross-channel marketing, has released a new Hispanic shopping analysis…
read nowShopperTrak: Store traffic, sales up on Thanksgiving Day and Black Friday
December 2, 2013
With the allure of deep discounts, "door-buster" promotions and extended store hours, shoppers visited more stores and spent more money across the days of…
read nowNRF: Number of Thanksgiving shoppers rose by 2M
December 2, 2013
More than 141 million unique shoppers have already or will have shopped by the end of the big Thanksgiving weekend, up from 139 million over the same time…
read nowDeloitte: Fewer consumers say they will shop on either Thanksgiving or Black Friday
November 27, 2013
According to a new Deloitte survey of consumers' Thanksgiving week shopping plans, 53 percent of consumers plan to head online or to the stores this…
read nowE-commerce holiday revenue up 18 percent over 2012
November 27, 2013
Custora, a provider of e-commerce marketing analytics software, has released its Custora E-Commerce Pulse, a real-time dashboard providing U.S. e-commerce key…
read nowRetail digital ad spending to reach record levels in 2013
November 27, 2013
Bolstered by growing e-commerce sales and time spent across digital channels, the U.S. retail industry will grow its digital ad spending more rapidly this year…
read nowTwo-thirds of holiday shoppers say rewards points will influence where they buy
November 26, 2013
One-third of holiday shoppers will be buying gifts for themselves this year, while spending the rest of the budget on friends and family. This is one of the…
read nowHoliday creep: One-fourth of Black Friday shoppers plan to start on Thanksgiving evening
November 26, 2013
Online shopping site PriceGrabber has released results of its 2013 Black Friday and Cyber Monday Survey, revealing trends for one of the most competitive…
read now1 in 4 consumers will spend at least half of the workday shopping online on Cyber Monday
November 25, 2013
Are you planning to get some holiday shopping done at work on Cyber Monday? If so, you are not alone. According to recent surveys by digital coupon destination…
read nowSeven of the top 10 activities customers perform on their cell phones are shopping-related
November 25, 2013
Shopping is one of the top uses of mobile technology, and seven of the top 10 activities customers perform on their cell phones are shopping related. At the…
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