Consumer Behavior News
Canadian retailers expecting a slow holiday
November 1, 2013
Canadian holiday retail sales are expected to grow 3.5 percent over last year, supported primarily by online commerce, Ernst & Young Canada says.
read nowWalmart kicks off its holiday marketing campaigns
November 1, 2013
Retail giant Walmart is trying to get a head start on the competition by beginning its aggressive holiday marketing today, according to a report from the…
read nowSurvey: 85% of consumers return to a retailer when notified of a discount
October 31, 2013
Nearly 90 percent of Americans repeatedly buy products retailers have on promotion, according to a new survey conducted by Synqera, a global technology startup…
read nowNRF: Broad gains seen in retail sales in September
October 30, 2013
While government statistics released this week show a slight decrease in retail sales in September, driven by the automobile sector, the National Retail…
read nowSurvey: Good customer service drives customer loyalty this holiday season
October 30, 2013
PriceGrabber, a distributed e-commerce platform and shopping site, just released additional results of its Winter Holiday Shopping Survey, revealing that 6…
read nowRetailers should expect more last-minute shoppers this holiday
October 29, 2013
ShopperTrak, a provider of shopper analytics, predicts that four of the 10 busiest shopping days will occur between Dec. 20 and Dec. 24, and advises retailers…
read nowMarketLive releases holiday 2013 survey results
October 29, 2013
E-commerce platform MarketLive has released its annual online retailer survey and recommendations for the 2013 holiday retail season. Among the many report…
read nowDollar General edges out Walmart in price point survey
October 25, 2013
For the second year in a row, Dollar General has topped Kantar Retail's opening price point survey, narrowly beating out Walmart Supercenter.
read nowReport: U.S. becoming a 'switching economy'
October 23, 2013
Despite having more data and insights into consumer desires and preferences, companies in the U.S. have failed to meaningfully improve customer satisfaction…
read nowShopgate e-book offers tip to help m-commerce sites grow holiday sales
October 22, 2013
Retailers who want to increase holiday sales should consider launching a mobile shopping website or app, according to the mobile commerce solutions provider…
read nowSurvey: Because of the economy, shoppers are expecting discounts
October 21, 2013
PriceGrabber, a distributed e-commerce platform and shopping site, has released results of its first Winter Holiday Shopping Survey for 2013. The survey…
read nowAccenture study finds webrooming tops showrooming
October 17, 2013
Move over, showrooming — a new survey by Accenture found there's a new phenomenon in town. It's called webrooming, and it's happening at a higher rate than…
read nowReport: Teens experiencing spending fatigue
October 11, 2013
Investment bank Piper Jaffray & Co. has released its 26th semi-annual "Taking Stock With Teens" consumer insights project, which pointed to a sequential…
read nowHoliday shopping season could take a hit from gov't shutdown
October 4, 2013
This year's holiday shopping season was projected to produce a 3.9-percent rise in consumer spending, but that forecast could be dampened by the ongoing…
read nowGlobal omnichannel study finds categorical, geographical variations
October 2, 2013
A new study from the research firm GfK study suggests that consumers are freely mingling in-store visits, online product research, and other information…
read nowStudy: Vantiv profiles the 'omniconsumer' of the future
October 1, 2013
Payment processing services provider Vantiv Inc. has released a new primary research study on the impact of omnicommerce and mobile banking trends on consumers…
read nowUPS, comScore study shows shoppers want it easy
September 26, 2013
Data released today by UPS and comScore Inc. reveals that online shoppers are looking for more ease and control over their shipping and delivery experiences.
read nowShopperTrak warns retailers not to shy away from the Christmas creep
September 17, 2013
The shopper analytics provider ShopperTrak is forecasting a bit of a calendar conundrum for retailers, warning against a delay of the Christmas creep due to a…
read nowNew research attempts to debunk showrooming myths
September 13, 2013
New research from the Columbia Business School and the loyalty firm Aimia offers retailers tips on enticing consumers with mobile devices to make purchases…
read nowCardlytics releases back-to-school 'report card'
September 10, 2013
Cardlytics, specialists in card-linked marketing, has announced the results of its "2013 Back-to-School Shopping Report Card," an analysis of 70 percent of…
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