Consumer Behavior News
Smartphones, kiosks central to talks of retail's future
June 19, 2013
Retail's latest trends were discussed this week at the Bloomberg Next Big Thing Summit in Half Moon Bay, Calif., and smartphones and kiosks were the talk of…
read nowSony, Sprint executives to talk showrooming at August retail summit
June 13, 2013
LOUISVILLE, KY — Executives from Sony and Sprint will present strategies for turning showrooming into a blessing rather than a curse in an afternoon session at…
read nowNew study reveals a growing appetite for self-service among consumers
June 5, 2013
Personalized automation may be the ticket to winning the wallets of global consumers, according to the Cisco Customer Experience Report released today.
read nowShopperTrak acquires RapidBlue for in-depth analytics power
June 3, 2013
ShopperTrak, a company specializing in the analysis of retail foot traffic, announced today the acquisition of RapidBlue Solutions Oy, a European provider of…
read nowMore Hispanics shop via smartphone, survey finds
May 23, 2013
A recent survey by the Integer Group found that 16 percent of Hispanic shoppers are using their mobile devices to make purchases, compared to 12 percent of…
read nowRetailers can relax about showrooming, survey finds
May 22, 2013
A recent study reveals the furor over showrooming may be all for naught. According to the 2nd Annual U.S. Mobile Path-to-Purchase Study released today by xAd…
read nowSurvey says Millennials prefer brick-and-mortar shopping
May 21, 2013
Detailed research from the Urban Land Institute reveals that Millennials prefer shopping in brick-and-mortar stores. Surprisingly, the brands Millennials love…
read nowMalaysian retailer TANGS goes live with Manthan analytics
May 16, 2013
Manthan Systems, providers of business intelligence solutions for retailers, announced recently it's successful implementation of the ARC Customer Analytics…
read nowUpdate: Nordstrom ends test of shopper tracking
May 13, 2013
Following a report on CBS 11 in Dallas (and subsequent reporting through other websites) that Nordstrom was tracking shoppers' activity via smartphone data…
read nowMother's Day shopper study finds in-store trumps online
May 10, 2013
The market research firm Trendsource released results of its Mother's Day buying intentions study, revealing that shoppers prefer the in-store experience for…
read nowIntuit index offers glimpse of consumer spending habits
May 8, 2013
Findings have been released from the Intuit Consumer Spending Index, providing a unique view into the U.S. economy with a near real-time view of actual…
read nowNRF economist downplays April retail hires
May 6, 2013
Positive job numbers released for the month of April showed a surge in hiring in the retail sector. But as an article on wsj.com notes, the 29,000 new retail…
read nowStudy: Millennials still spending despite economy
April 26, 2013
The National Retail Federation analyzed data gleaned from Prosper Insights & Analytics' April Consumer Survey in order to gain a better understanding of…
read nowForrester report highlights 'mobile mind shift'
April 23, 2013
At Forrester's Forum for Marketing Leaders last week, SVP of Idea Development Josh Bernoff shared results from the firm's new report, "Marketing Strategy for…
read nowAOPEN, Intel tracking solution helps retailers gauge customer response to digital signage
April 18, 2013
Retailers are turning to advanced motion sensors to gauge the effectiveness of their advertising. And today’s precise customer tracking tools can not only…
read nowGlobalShop 2013: Training shoppers to buy
April 18, 2013
Herb Sorensen has found the Holy Grail — of retail, that is.
read nowWalkbase traffic tracking integrates Google Analytics for online/offline traffic comparisons
April 17, 2013
Walkbase, a London-based company that offers a traffic-tracking solution for retailers, has announced it is now offering integration with Google Analytics…
read nowStudy: Consumers want a seamless shopping experience
April 15, 2013
New research from Accenture's Seamless Retail Study found that as online shopping continues to grow as a consumer preference, there is a mutually beneficial…
read nowNew HP media players pair with digital signage displays to engage customers
April 11, 2013
Two recently released Hewlett-Packard media players are meant to help retailers and hospitality businesses engage customers through interactive digital…
read nowDutch firm says new face analysis software gauges emotional responses
April 11, 2013
An Amsterdam startup has released new face analysis software that promises to read consumers' emotional responses.
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