Consumer Behavior News
Influencers may not be so influencing this holiday season
December 21, 2023
Blanket influencer endorsements for products could potentially harm sales in the last week of holiday shopping, according to a Storyblok survey that polled…
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UK online shoppers like multiple contact points
December 20, 2023
A hefty number of UK consumers, 70%, expect and demand multiple online shopping contact oints and 61% prefer digital channels when it comes to customer service…
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Holiday sales will hit NRF expectations
December 18, 2023
The U.S. Census Bureau's November results indicate that holiday retail sales predictions from the National Retail Federation will likely hit the mark.
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Costco’s biggest seller is pure gold, literally
December 18, 2023
The number one item flying off Costco's online shelves in Q4 has been gold — literally.
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Super Saturday will be a super shopping day
December 15, 2023
The last Saturday before Christmas, Dec. 23, will be a big day for shoppers, according to the National Retail Federation with an expected 142 million consumers…
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Holiday shoppers taking time in purchasing, showing greater interaction
December 13, 2023
This holiday season's shopper is five times as likely to click on retailers' product recommendations, and 81% more likely to click on personalized content.
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Online grocery market to hit $740.8B by 2027
December 13, 2023
The global online grocery market is expected to enjoy "significant" growth between now and 2027, with an estimated annual growth rate of 13.14% and hitting…
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Many retail associates concerned about personal safety
December 12, 2023
Many retail associates and managers view safety incidents on the rise in their stores and that nearly two out of three workers are at least somewhat concerned…
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Mass retailers, online stores top toy shopper spots
December 12, 2023
A good majority, 81%, of those planning to buy toys and games this holiday season plan to hit a mass retailer, such as Walmart and Target, and 80% will shop at…
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Holiday retail sales kicked off strong in November
December 12, 2023
The first half of the holiday season brought a strong retail sales gain, according to the CNBC/NRF Retail Monitor report, released by National Retail…
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Consumers prioritizing experiences over product purchases
December 8, 2023
Just under half, 42%, of consumers are prioritizing spending on experiences rather than possessions and nearly half, 49%, are confident their financial…
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Older consumers are back big time in brick-and-mortar stores
December 6, 2023
Shoppers 55 and older have returned to brick-and-mortar stores in significant numbers, the lone demographic to do so in the post pandemic retail environment.
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When it comes to brand merch it's all about the memories
December 5, 2023
Nearly half of American consumers who shop branded merchandise are being spurred by memories. Memories are the primary motivator as 45% of consumers buy merch…
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Holiday weekend drew 200M shoppers
November 30, 2023
The holiday weekend, from Thanksgiving through Cyber Monday, drew a record-setting 200.4 million consumers – beating last year's record of 196.7 million…
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Retail self-checkout boasts major shrink, claims research
November 30, 2023
Research from Grabango, a provider of checkout-free technology, indicates self-checkout machines are a significant driver of shrink, with losses amounting to…
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Holiday weekend sales set online spending record
November 29, 2023
The Thanksgiving weekend, which includes the iconic Black Friday retail sales day, hit a record-setting online sales figure of $38 billion, according to Adobe…
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What retailers are closed on Thanksgiving?
November 21, 2023
Once upon a time Thanksgiving was celebrated not only for a bountiful spread on the table but as the kickoff time for the infamous Black Friday sales at nearly…
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TikTok will drive Black Friday sales
November 21, 2023
Almost one third of Gen Z consumers will be using social media channel TikTok to purchase on Black Friday with spending set to increase by 20% this holiday…
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Black Friday spend expected to hit new high
November 21, 2023
Consumers plan to spend an average of $567 between Black Friday and Cyber Monday, representing a 13% spike over last year's Black Friday spending.
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Black Friday losing its luster with shoppers
November 16, 2023
Over half, 52%, of U.S. consumers plan to skip Black Friday shopping this year and 24% of former Black Friday shoppers are not shopping as well on the day…
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