Mobile messaging taking deeper root among consumers

December 16, 2019

Consumers are 35 times more likely to open a mobile message than an email from retailers, yet businesses have been slow to provide a mobile communication…

Aptos study reveals brick-and-mortar still king, BOPIS gaining popularity

December 13, 2019

Consumers in the U.K. and U.S. still prefer the physical store as their shopping channel, as they like to touch, feel and try products before purchase, and…

Consumers want more value from loyalty programs, reveals report

December 12, 2019

Over a third of consumers, 38%, avoid retail loyalty programs with many stating that they don't feel there is enough value in participating. For those opting…

mPOS transactions will surge to $1.9T by 2024

December 10, 2019

Juniper Research is forecasting a surge in mobile point-of-sale transactions, with new data showing volume will more than double to $1.9 trillion by 2024…

Cyber Monday reveals mobile driving ecommerce train

by David Jones — Editor, Networld Media Group

December 5, 2019

A record holiday shopping performance on Cyber Monday was driven by heavy use of mobile by retailers looking to take advantage of the short holiday season.

Black Friday sets online record, Thanksgiving no turkey either with holiday sales

December 2, 2019

Black Friday and Thanksgiving were big online shopping days, record-setting in fact, with U.S. consumers spending $7.4 billion online and $4.2 billion…

Social media influence on holiday sales greater than ever

November 29, 2019

This holiday season will reveal a greater influence from social media when it comes to consumer purchases, according to a Dynata study commissioned by…

Holiday sales growth to hit 3.1%, claims study

November 27, 2019

Retail holiday sales this season will grow 3.1% compared to last year, and online sales should grab 14.6% of total purchases as double-digit e-commerce growth…

EMV cards to grow by $800M by 2024

November 26, 2019

The global EMV card market is expected to grow by $803.2 million between 2020-2024 and is currently growing at an annual rate of 7%, according to a report by…

Small retailers embracing mobile banking

November 25, 2019

Mobile banking has crossed a bit of a threshold with small business customers given increasing customer satisfaction ratings and banks are beginning to see…

Shipping speed big consumer focus

November 22, 2019

Consumers not only want free shipping, they're expecting faster shipping than ever — especially during the holiday season. That's a prime finding from the…

Consumers shopping earlier, physical retailers top favorite

November 22, 2019

Not only are consumers shopping earlier this year — well before Thanksgiving thanks to retailers launching holiday sales as Halloween hit — they're very likely…

Online holiday spend will hit all-time high, claims Adobe Analytics

November 20, 2019

Online consumer spending will hit $143.7 billion this holiday season, a 14.1% increase compared to Novemer and December of 2018. And, for the first time, each…

Consumer adoption of apparel rental services remains low, claims survey

November 20, 2019

While there are more apparel rental options for consumers, actual consumer adoption is lagging, according to a CGS 2019 Future of Fashion & Retail Consumer…

Consumers are loving text engagement

November 19, 2019

Forget the email, marketers. Consumers are all about the text message as the mobile communication channel boasts six times the engagement of digital…

Consumers embrace mobile banking, but still value branches

November 18, 2019

An increasing number of consumers are using mobile banking, yet the vast majority still consider branch locations an important part of their banking…

Mobile powering early holiday shopping surge, claims study

November 13, 2019

Adobe Analytics reports holiday shoppers have spent $19.7 billion so far, a 17.5% increase from a year ago. 

Gen Z influencing household spend, reveals NRF report

November 12, 2019

Today's Generation Z (those born in 1995 or after) is having a greater impact and influence on household spending, according to the National Retail…

Digital branding important to retail consumers, claims report

November 12, 2019

Consumers are all about a brand's digital media presence and expect product inventory to be real-time. User-generated ratings and reviews are also gaining…

Consumers will be busy shopping this holiday season

November 11, 2019

A Tinuiti research report reveals consumers will be bullish on holiday spend this year, with Gen X shoppers likely spending the most. The research, which…