Consumer Behavior News
Product cost, retail location key drivers in consumer shopping
October 3, 2018
A Uberall study of 1,000 U.S.-based smartphone users reveals 58 percent say cost is prime reason for brick-and-mortar store choice, and store location came in…
read nowConsumers have mixed feeling about social commerce
October 2, 2018
A new Sumo Heavy report reveals that while chatbots are gaining favor with consumers interaction with chatbots remains low within the retail customer…
read nowEmotional connection drives greater consumer spend, reveals study
October 2, 2018
If retailers and brand can make an emotional connection with a consumer it will pay off in greater spend, according to a new Motista report, Leveraging the…
read nowStudy: Holiday sale event spurs more consumer spend
October 1, 2018
A new Blis research report on U.S. consumer shopping plans reveals 57.7 percent will do most holiday shopping online with nearly 40 percent hitting…
read nowConsumers love a personal touch, reveals study
October 1, 2018
While a good number (86 percent) of consumers like to exercise data protection rights, more than half (56 percent) value personalized offers in the retail…
read nowGift card purchases not always a last-minute consumer purchase
October 1, 2018
Consumers are not buying open-loop gift cards in a last minute gift decisions, and in fact 73 percent plan the gift card purchase in advance, according to a…
read nowSurvey: In-store still most popular place for consumers
September 28, 2018
Shopping in-store is the most popular retail customer experience and a retailer having the right product in stock is a key need for consumers, according to the…
read nowLong lines, frozen e-commerce check-out top 'shopping stressors'
September 27, 2018
When it comes to shopping, U.S. consumers don't like long queues in the store or frozen check-out during online shopping and both are top 'shopping stressors,…
read nowGood number of Gen Z shoppers like brick-and-mortar more than online retail
September 27, 2018
While e-commerce may be exploding a new Profitect survey claims 42 percent of Gen Z shopers (those ages 18-22) like hitting a retail store versus an online…
read nowBrand loyalty can be a fleeting thing, reveals study
September 27, 2018
Retail consumers can be loyal but that loyalty may not last too long, according to a new survey from Adtaxi.
read nowBluefly partners with 4Cite to spur customer response, influence purchase behavior
September 26, 2018
Fashion marketplace Bluefly is partnering with 4Cite, a people-based identification and insights service provider, to gain insight for driving consumer…
read nowHalloween spend projected to hit $9B
September 25, 2018
This year consumers will spend just under what they did last year when it comes to Halloween shopping, hitting about $9 billion, according to the National…
read nowAdults willing to trade money, data for a better customer experience
September 25, 2018
More than half, 53 percent, of U.S. adults are willing to share their personal data with a company that uses such data for personalization, according to a…
read nowRetail customers love transparency, reveals report
September 24, 2018
Retail, grocery and restaurant consumers love transparency so much it can result in a stronger brand loyalty, according to The Transparency Imperative report…
read nowRewards beat discount when it comes to retail promotions
September 21, 2018
Retailers offering shoppers reward-based promotions to drive engagement and purchase activity will likely experience bigger marketing success and profitability…
read nowBarnes & Noble food and drink strategy not doing well
September 21, 2018
A plan hatched two years ago to lure and engage with book lovers via food and drink isn't faring as expected for Barnes & Noble.
read nowRetail sales jump in August thanks to consumer optimism
September 19, 2018
Increasing wage growth, consumer optimism and a solid labor market led to a 5 percent retail sales boost in August, compared to a year ago, and a 0.1 percent…
read nowSurvey: Personalization, seamless shopping is more critical than ever
September 12, 2018
Seamless, ubiquitous shopping is viewed by nearly every retail leader (94 percent) as a transformative strategy and change moment for the retail industry.
read nowBack-to-school consumers still love the store, reveals survey
September 12, 2018
Consumers buying back-to-school products prefer the retail store environmental and want personalized offers, according to a new Monetate study.
read nowConsumer spend remains on a growth path
September 7, 2018
Consumers are still spending and the activity is driving robust economic growth.
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