Consumer Behavior News
Pokémon GO inspires Bloomies' social media omnichannel effort
September 9, 2016
Leading retailer Bloomingdale's is hoping to spark fall season sales with a unique customer engagement effort using social media.
read nowLe Creuset deploys customer engagement program for retailers
September 1, 2016
In a quest to spur store traffic and boost sales, Le Creuset is launching a digital culinary program for retailers.
read nowAmazon launches more locker sites for package pick-up
September 1, 2016
In an effort to make it easier than ever to retrieve that latest order, Amazon is launching more pick-up location sites for consumers.
read nowMood Media debuts consumer playlist interaction feature
August 31, 2016
Mood Media is providing retail customers the opportunity to have a say in the in-store music experience via a virtual remote control.
read nowReport: Most retailers not optimizing social media engagement opportunity
August 23, 2016
Social media is becoming increasingly popular among retailers, but 81 percent of those using the platforms to engage customers acknowledge they need help in…
read nowBack-to-school sales are up but spend not as high as last year
August 23, 2016
Good news for retailers as back-to-school sales grab traction: Sales are rebounding this year following sluggish growth in the past three years.
read nowHunter Douglas taps mobile platform to engage customers
August 23, 2016
Custom window fashion maker Hunter Douglas is using a new mobile-optimized platform for sales and consumer engagement via mobile devices and social networks.
read nowConsumers not a very patient lot, reveals study
August 11, 2016
Companies succeeding at digital customer response will be successful as that's what consumers expect, according to a Northridge Group report.
read nowMacy's teams with Grandin Road to give customers a scare
August 8, 2016
This September, Grandin Road, a direct retailer of home furnishings and decor, will collaborate with Macy's Herald Square in New York City to open a seasonal…
read nowIn-store still beats online when it comes to shopping
July 29, 2016
In-store shopping still ranks top with consumers.
read nowWhy retailers should cater to deal-hunting college students
July 28, 2016
The research is clear: retailers offering back-to-college promotions and boasting a strong social media presence are bound for success.
read nowEvergage debuts new data tool for marketers
July 26, 2016
Evergage is debuting a new data tool that promises to help marketers make better decisions regarding customer information gathered from various sources.
read nowMarvel comic fans get rewarded for loyalty
July 26, 2016
Marvel comic fans are now getting more than just fun entertainment as Marvel Entertainment is offering a new loyalty program.
read nowMobile devices transforming customer experience, reveals study
July 25, 2016
More than three quarters of mobile consumer search efforts contain the word 'coupon,' and nearly as many include the search term 'sale,' according to a new…
read nowSurvey: Early bird back-to-school shoppers spend the most
July 21, 2016
A new survey on back-to-school retail shopping trends reveals early bird shoppers have larger spending budgets and are looking for recommendations and shoppers…
read nowSeptember is prime time holiday season kick-off time
July 21, 2016
Retailers aiming to cash in come the lucrative holiday sales season need to be getting in gear now as a new study reveals the arrival of fall is prime time to…
read nowBrits throw fits over slow tech, survey finds
July 14, 2016
Impatience is the word of the day in Britain, at least when it comes to technology.
read nowBack-to-school study finds parents looking harder for sales, savings
July 11, 2016
It may be nearing mid-summer, but parents are already preparing for the back-to-school/college season in a different way than years past. According to a study…
read nowLive webinar: How to leverage your company's brand value as promotional incentives
July 11, 2016
Gift cards have remained popular for many years, and recent research by Blackhawk Network reveals that 74 percent of shoppers hope to receive gift cards this…
read nowChina retailers feeling pressue despite growth
July 11, 2016
China's retail segment is feeling some heat despite growth, according to a China Daily report.
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