Consumer Behavior News
Personalized email content campaigns focus of new partnership
May 31, 2016
Bluecore and Olapic are partnering up to provide retailers with an authentic, real-time personalized email campaign option, featuring user-generated content…
read nowDigital marketing spend to jump big by 2020
May 27, 2016
A new Juniper Research study predicts spend on digital retail marketing will double by 2020, hitting $362 billion. Spend hit $174 billion last year, according…
read nowSurvey: It's time to get personal with loyalty programs
May 25, 2016
Middle class consumers are expecting more than the traditional retail loyalty program and a personal touch to loyalty strategies can prove lucrative, according…
read nowGap pulls Old Navy from Japan due to sales dip, consumer disinterest
May 20, 2016
There will be no 'flip-flop' day happening in Japan this year as Gap is pulling its Old Navy brand out of Japan, shuttering over 50 stores due to declining…
read nowAmerican consumers wary when it comes to online activity, reveals federal study
May 20, 2016
Consumers are clearly a bit more than worried when it comes to online activity, citing privacy infractions and security concerns.
read nowConsumers spent $30B on moms this year
May 17, 2016
Mother's Day proved to be a $30.3 billion spend day for retailers with the consumer averaging $124 on gifts.
read nowMacy's sales dip may be economic harbinger for retail segment
May 12, 2016
The first quarter didn’t deliver big money for Macy's given a 7.4 percent drop in revenue, and the retailer isn’t optimistic things will change around quick as…
read nowRetail report reveals the more delivery options, the better for retailers
May 12, 2016
Retailers considering reducing or streamlining shipping option might want to think again as a new report reveals a full range of options that consumers are…
read nowPayments key business strategy, reveals survey
May 5, 2016
More than two thirds of retailers consider payments, and the payment process and experience, a critical aspect of the business strategy but just over half…
read nowClothing sales a bright retail sales spot in Australia
May 3, 2016
While retail activity in Australia, overall, isn't breaking any records, apparently consumer demand for clothing is getting big attention, especially…
read nowMother's Day shoppers are mostly moms, reveals new study
April 27, 2016
Retailers aiming to capitalize on the Mother's Day sales event should know one thing upfront: nearly half the gift shoppers will be moms themselves.
read nowBarneys goes personal and to the cloud to boost customer engagement
April 26, 2016
Barneys New York is using a new personalization technology to boost customer experience at its new flagship Manhattan location.
read nowMother's Day should prove lucrative for clothing retailers, eateries
April 25, 2016
A new study reveals clothing will be a popular choice for Mother's Day shoppers, as well as a special meal, and spending is expected to be up six percent this…
read nowPeople's United Bank shines at customer experience, report reveals
April 21, 2016
Millennial small business owners may bring big disruption to the banking industry, reveals report.
read nowPOS provider payworks launches customer engagement platform
April 20, 2016
Engage is a new platform that links payment transaction data to shoppers' profiles, which can help in the development of customer engagement solutions.
read nowStat of the Week: Consumers flee online retailers if information is hard to find
April 15, 2016
If retailers don't make information easy to get the online shopper doesn't hang around long.
read nowMost consumers not big IoT fans, reveals new survey
April 14, 2016
Those using home Internet of Things technology are eager for more but the majority of consumers aren't big on IoT just yet.
read nowRetail executives lag in driving customer experience strategy, reveals new research
April 13, 2016
Company leaders are lagging in focusing on customer-centric strategies and there's a lack of trust between the C-level and mid management in making change.
read nowIdea boards at Wayfair getting lots of consumer love
April 8, 2016
Consumers are enjoying Wayfair.com's idea board functionality and it's helping the retailer's mobile app revenue stream.
read nowReturning ecommerce consumers more cart active than new visitors
April 5, 2016
Research reveals dichotomy between new and returning retail customers.
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