Z Gallerie using Aruba technology for iPads

June 13, 2012

Z Gallerie, a retailer of home decor merchandise, has deployed Aruba Networks technology to support in-store sales and enhance customer engagement. Based on…

To beat showrooming, change the showroom

by Chris Petersen — Owner, IMS

Almost every other retail headline is about the growing tide of online sales and the rise of mobile shopping. CEA just forecasted that more shoppers will shop…

New global standard to 'make product recall more effective'

June 13, 2012

Improving product and consumer safety in the global supply chain is critical, which is why GS1, a not-for-profit organization that designs and manages a global…

Software start-up raises $30 M to 'reignite growth in retail industry'

June 12, 2012

LightSpeed, a Canadian software company that promises to help retailers revolutionize in-store shopping, has raised $30 million in Series A funding from Accel…

John Lewis using OpenSpan tech to enhance customer service

June 12, 2012

OpenSpan Inc., a provider of user process analytics, optimization and automation solutions, is now working with John Lewis, a department store group with…

Lessons learned from the Transit of Venus

by James Tenser — Principal, VSN Strategies

Recently I attended an event that will never be repeated in your or my lifetime. It was a viewing of the transit of the planet Venus across the face of the…

U.S. retailers spending the most on remodeling since the recession

June 8, 2012

Retailers might be opening fewer stores, but they're spending money improving their existing locations — more than they've spent on remodels since the…

How to design your own solar-powered QR codes

A step-by-step on how to pull off your version of Emart's innovative marketing campaign.

Best Buy chairman, founder resigns

June 7, 2012

More tumult at troubled retail giant Best Buy: Richard Schulze, who founded the company and has served as its director for nearly four decades, has resigned.

To send or not to send that email? Here is the answer.

by Bryan Pearson — President, LoyaltyOne

When it comes to consumer tolerance, there is a very fine line between email acceptance and inbox madness. At what point do your digital communications cross…

Accelerating your company or store's performance

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

accelerate - to cause faster or greater activity, development, progress, advancement, etc., in: to accelerate economic growth.

Buyers behave irrationally

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Ruti Levy, in her Haaretz.com article "Building blocks of high prices," cited the fact that Israelis are paying 3 to 3.5 times what they would online for…

Survey: Big box retailers are earning visits on price, but losing customers on experience

June 5, 2012

Empathica Inc., a provider of customer experience management solutions, has announced that its Consumer Insights Panel survey of more than 6,500 U.S. consumers…

NYC Reebok deploys photo kiosks for hockey fans

June 5, 2012

National Hockey League fans shopping in New York City's Reebok store now have access to photo booth kiosks from TouchTunes Interactive Networks, an interactive…

Ikea consumers to shop via TV remote controls

June 5, 2012

It seems it was only a matter of time before consumers were able to buy products via remote control while watching TV. What's perhaps surprising, however, is…

IBM Mobile Shopper provides in-store digital scanning, self-checkout

June 4, 2012

IBM has launched retail technology that allows consumers to scan items into their mobile phones while shopping and then check themselves out at an IBM…

Brazil: Retail lessons from the land of beef

by Chris Petersen — Owner, IMS

While in much of the world economies and retail are still in recovery mode, Brazil is a bull of an economy. Brazil is bold, brazen and the land of where "beef…

Fujifilm Australia exploring 3-D printing via photo kiosks

June 1, 2012

As the price of 3-D printing comes down, it may become more common in the consumer marketplace, and Fujifilm is looking at kiosks as one way to bring it to…

Grocers offering fresher produce via on-site greenhouses

May 31, 2012

BrightFarms LLC, a New York-based firm that creates greenhouses, said its first greenhouse built for a retail location — McCaffrey's Markets in Pennsylvania …

Mobile check-in kiosks to drive store sales

May 31, 2012

Software designer Solekai Systems has partnered with a mobile solutions start-up called Raging Mobile to develop a prototype for a mobile phone check-in kiosk…