Home Depot goes to the edge to drive seamless customer, associate experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The world's largest home improvement retailer is tapping the Aruba Edge Services Platform, via Hewlett Packard Enterprise's GreenLake, for a full network…

4 preparation steps for the 2022 holiday retail season

by Eric Best — CEO & Co-founder, SoundCommerce

Solid preparation ahead of the 2022 holiday season is the key to success for retailers.

Hugo Boss taps Nedap tech to boost customer experience

July 15, 2022

Global retailer Hugo Boss is deploying the Nedap iD Cloud platform to gain deeper and clearer supply chain visibility, boost merchandise availability and…

Personalized experiences top business priority, claims study

July 14, 2022

When it comes to top business priorities, 85% of business decision makers list improving customer experience and delivering more personalized experience as the…

Enrich the User Experience with Innovative Design - Easy Access M.2 SSD

A POS system not only simplifies the transaction process, but also helps you manage inventory and analyze sales trends, so it stores a huge amount of data such…

Stop & Shop spending $140M on stores to boost shopping experience

July 13, 2022

Stop & Shop, a grocery chain, plans to spend $140 million in capital investments on New York City store remodels with the goal to improve the shopping…

Cotton On Group taps Lexer to boost customer experience

July 13, 2022

Cotton on Group, a company of fashion and lifestyle retailers, is tapping customer data experience platform Lexer to boost the customer experience strategy for…

Metaverse Group, Emperia collaborate on VR fashion experiences

July 11, 2022

Metaverse Group is partnering with virtual reality company Emperia to create VR experiences in virtual storefronts for fashion brands in the Metaverse.

Omnichannel investment up, yet retailers falling short of seamless experiences

July 7, 2022

Retailers and brands are increasing omnichannel investment but a majority are still falling short when it comes to implementing best practice capabilities and…

Kroger, Volta team on charging stations

July 5, 2022

Supermarket chain The Kroger Co. is partnering with Volta Inc. to establish a mix of DC fast and Level 2 Volta charging stations to its grocery locations.

Social shoppers prefer checking out on brand sites

by Charles Nicholls — Founding Director and Chief Strategy Officer, SimplicityDX

Here are the five top issues giving consumers pause for thought before handing over hard-earned dollars to social networks.

Clinic debuts self-serve pharmacy machine

July 1, 2022

The Eunos Polyclinic in Singapore will introduce a vending machine for prescribed medications as part of an effort to offer patients a fully digital experience…

How retailers can eliminate friction in customer experience

by Kevin Damask — Editor, Digital Signage Today

The pressure to make purchasing easy and quick has never been more intense and that's why retailers need to remove friction from the customer journey.

Prize winning socks from a vending machine

June 30, 2022

Koryo, Japan is proud of its socks. So much that prize winning socks are now available in eight public buildings, according to a report in The Mainichi.

How to Create Great Customer Experiences

Innovative POS Technologies and Solutions for 2022 and Beyond. Customer experience continues its reign as a top priority for both customers and retailers.

Presented by eyefactive GmbH

C-store chain installs self-checkout kiosks

June 22, 2022

Holiday Oil Co., a convenience store retailer with 67 locations in Utah, has selected Gilbarco Veeder-Root's Passport Express Lane self-checkout system to ease…

Indiana Pacers trust data for delivering best customer experience

by Kevin Damask — Editor, Digital Signage Today

Taylor Bloom and Sydney Lesko, both with Pacers Sports & Entertainment, kicked off a full-day of sessions at the Interactive Customer Experience Summit with…

Why retailers must shift from transactional behavior to transparent behavior

June 16, 2022

Consumers are getting much more particular when it comes to supporting brands and digital technology is gaining adoption as it has the power to boost the…

Customer experience quality declined in past year

June 16, 2022

The quality of customer experience took a dip in the past year, with 19% of brands experiencing a decline, according to a Forrester Research study on CX.

The network's role in the retail customer experience

by Todd Nicholson — Product Marketing Director, Juniper Networks

Retailers need to provide a modern, reliable and easy-to-manage networking experience for both users and staff.