Walmart lays off inventory robots, keeps humans

November 4, 2020

It seems robots don't beat humans when it comes to checking inventory on shelves.

Canada mall operator cited for consumer privacy violations, pulls facial recognition cameras

November 3, 2020

Cadillac Fairview in Toronto — one of North America's largest commercial real estate companies — has removed the embedded cameras inside its digital…

Worldline merges with Ingenico

November 3, 2020

Global payments providers, Worldline and Ingenico, have combined under Worldline to create the largest European payment services provider, according to a press…

Chicago passengers can use iPhones, Apple Watch for tap-and-go payment

November 2, 2020

Chicago Transit Authority passengers can use their iPhone or Apple Watch to make tap-and-go fare payments via Apple Pay's Express Transit mode by uploading the…

Australia airport introduces touchless passenger check-in, bag drop

November 2, 2020

Avalon Airport in Victoria, Australia, has introduced touchless passenger check-in and bag drop systems using speech, gesture and eye gaze technology provided…

Visa aims to curtail fraud for merchants, consumers

by Pat Shea — Editor, NetworldMedia

Fraud is a challenge retailers and consumers regularly battle. Mike Lemberger, senior vice president and regional risk officer for Visa, North America…

SkinStation upgrades with CAYIN digital signage

October 29, 2020

SkinStation, a skin clinic based in the Philippines, has integrated CAYIN Technology Co. LTD's digital signage to boost brand awareness and draw in more…

Macy's leads in apparel digital maturity, reveals study

October 28, 2020

When it comes to digital maturity among apparel retailers, Macy's is at the top of the list, according to Incisiv's first annual Apparel Digital Maturing…

Coinstar debuts in-store advertising platform for kiosks

October 28, 2020

Coinstar is introducing adPlanet, a digital advertising platform that sits atop Coinstar kiosks in grocery stores, according to a press release.

Digital Transformation of Retail Brands: Dealing with the Impact of COVID-19

The crisis produced by the COVID-19 pandemic has dramatically changed consumer behavior and accelerated the digital transformation of the retail industry. With…

Lowe's expands holiday gift selections

October 27, 2020

Lowe's isn't just selling home improvement products this holiday season. Consumers will find lots of merchandise well beyond hammers, hoses and repair tools.

How Brooks Running overcame fraud and boosted customer experience

by Rich Stuppy, Rich Stuppy

Rich Stuppy, chief customer experience officer at Kount, shares how running sneaker retailer Brooks Running dealt with fraud and improved the customer…

Nope, Virginia, no Santa at Macy's this holiday

October 26, 2020

The COVID-19 pandemic is prompting the elimination of a longstanding tradition this holiday season — the opportunity to sit on Santa's lap at Macy's.

Preparing for the new Next: Building confidence and resiliency

by Antony Wildey — VICE PRESIDENT OF GLOBAL SALES CONSULTING, Oracle

Antony Wildey, vice president, global sales consulting, Oracle Retail, explains that with the reopening of retail, the role of the store and the associates…

Albertsons introduces contactless payment for easy checkout

October 22, 2020

Albertsons Companies Inc. has introduced Albertsons Pay, a contactless checkout experience available through its just for U loyalty app. Albertsons Pay…

Civil rights groups press NBA to ban facial recognition at arenas

October 21, 2020

Days after the close of the 2020 baskteball season, civil rights groups are launching a campaign to pressure the NBA to protect fans, players and staff by…

Holiday shopping during a pandemic: Trends and transitions

by Audwin Cash — SVP, Atrius Enterprise Solutions

Audwin Cash, SVP enterprise solutions, Atrius, Acuity Brands, explains why consumers, while emphatically embracing online retail, also want a comprehensive…

Big consumer behavior shifts in holiday shopping this year

October 16, 2020

Consumers will be taking a more considered approach toward Black Friday and the Christmas holiday spend though 20% of U.S. shoppers plan to spend more given a…

Research offers peek at online shopper behavior

October 16, 2020

While consumers are big on discounts and deals they're also still big on having a satisfactory online experience and aren't willing to put up with slow loading…

Blendid opens robotic food kiosk at California Walmart

October 15, 2020

Blendid, an autonomous and contactless food automation platform that leverages machine learning, robotics and artificial intelligence to create smoothies, made…