How retailers can use marketing automation to create lasting customer loyalty

by Hannah Hambleton — Content Manager, Beambox

Hannah Hambleton, content manager for Beambox, lists out ways marketing automation makes creating lasting customer loyalty much easier.

A look at brick-and-mortar retailers growth and where customer experience fits in

by Stephan Schambach — Founder & CEO, NewStore

Stephan Schambach, founder and CEO, NewStore, shares insight on retailers growth and explains why brands can't simply replicate what stores have been about in…

Zebra debuts automation tech to boost customer experience

January 20, 2020

Zebra Technologies Corp. has introduced SmartSight, an intelligent automation system that improves front-of-store operations and boosts the shopper experience.

Walmart debuts store boasting AI lab

January 20, 2020

Walmart has launched an Intelligent Retail Lab, which is a fully functional store boasting an in-store AI lab, where it plans to advance learning on building…

Why harmonic retail succeeds where omnichannel fails

by DeAnn Campbell — Director of Retail Strategy and Development, Harbor Retail

DeAnn Campbell, who heads up retail strategy and research at Harbor Retail, shares insight on the new retail model and how retailers can deliver a customer…

How will 3D digital signage impact retailers?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Retailers are continually adopting digital signage in great numbers, and are also using more advanced tools such as 3D technology to craft more immersive…

BP launches customer loyalty program

January 16, 2020

BP plc, a London-based energy producer, has launched a consumer loyalty program, called BPme Rewards, which has rolled out to participating BP and Amoco gas…

Apparel retailer taps Kronos tech to modernize store operations

January 16, 2020

Cavender's, a western and work footwear and apparel retailer, is deploying Kronos Task Management to redefine store workloads and help boost efficiency.

BevMo! teams with NCR on digital transformation

January 16, 2020

Beverage retailer BevMo! is partnering with NCR Corp., to drive a digital transformation across its payment and back office operations.

7 retail trends in 2020 and tips for success

by Beth VanStory — Partner & CMO, Chief Outsiders

Beth VanStory, partner, Chief Outsiders, writes that if 2019 was the year retailers woke up from a retail apocalypse, 2020 is shaping up to be the year of the…

Microsoft CEO: Tech intensity will rule retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Retailers that have been able to use their data successfully are creating new opportunities for not only customers, but for brands and suppliers, Microsoft CEO…

Experiential retail: How can screens improve the in-store experience?

by Alex Moulton

Alex Moulton, chief creative officer, Trollbäck+Company, explains why successful screen content is not about optimizing for transactions, but about delighting…

Toshiba printers aim to boost POS customer experience

January 14, 2020

The Toshiba HSP Series POS printers, a splash-resistant POS, is aimed at enhancing the customer experience at hotels, bars and restaurants.

Clothes maker taps New Generation Computing for efficient product development

January 14, 2020

Jerry Leigh of California, Inc., a global clothing manufacturer and brand management company, is upgrading to New Generation Computing Inc.'s Andromeda Cloud…

How would your CFO measure customer engagement and experience?

by Jean Belanger — CEO, Cerebri AI

Jean Belanger, co-founder and CEO of Cerebri AI, zeroes in on how artificial intelligence and a data-driven approach can help brands understand customer…

Capgemini digital leader on why conversational interfaces are going mainstream

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Capgemini Digital Retail and Manufacturing Partnership Leader Genevieve Chamard shares insight on why voice and chat are fast becoming must-haves for retailers…

Toshiba to present 'frictionless store,' printers at NRF

January 10, 2020

Toshiba Global Commerce Solutions will display its "Frictionless Store," employing multi-layered shelf sensor technologies and computer vision with real-time…

Red Sox Larry Lucchino teams with Standard Cognition on autonomous checkout

January 10, 2020

Boston Red Sox Hall of Famer and pioneering sports executive Larry Lucchino and tech startup Standard Cognition announced that the two have partnered to bring…

Fiserv, ExxonMobil unveil Alexa-enabled gas payments

January 10, 2020

Minnesota casino deploys 21-foot outdoor display

January 9, 2020

Cedar Lakes Casino & Hotel in Cass Lake, Minnesota partnered with LSE Architects of Minneapolis and SignArt Company to deploy a Watchfire Signs outdoor…