Apple shutters China stores in wake of coronavirus outbreak

February 3, 2020

Apple is closing all its mainland China locations, through Feb. 9, in reaction to the spread of the coronavirus.

Foot Locker revamping loyalty program

February 3, 2020

Foot Locker is refreshing its loyalty program with a platform boasting many more perks for customers.

Ever-changing digital landscape: What e-commerce retailers need to know

by Joe Harris — Chief Revenue Officer, Whereoware

Joe Harris, partner and chief revenue officer at Wheroware, shares the top five elements in e-commerce retailers need to know and explains why retailers must…

Beauty care pioneers self-service AI, AR technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

AI and AR provide customers personalized recommendations and allow the retailer to move from a product-centric to a customer-centric experience.

Home Depot pilots kiosks to scan, locate parts for customers

January 31, 2020

Slyce Inc., which makes visual search software for retail, is piloting four kiosks at a Philadelphia Home Depot that will scan, identify and illustrate exactly…

5 key takeaways from NRF 2020

After NRF 2020 wrapped up, two Hughes SMEs, Jeff Bradbury and Tim Tang, sat down to talk about the new developments in the retail industry.

Snap Kitchen debuts free shipping, Whole Foods Market launch

January 31, 2020

Snap Kitchen is launching free ground shipping across 38 states and debuting its chef-prepared meals in dozens of Whole Foods Market stores across Louisiana…

How to provide an exceptional customer experience in the digital environment

by Krystal Taing — Sr. Product Specialist, Rio SEO

Krystal Taing, listings management product specialist at Rio SEO, shares insight on how havig the right tools and technologies can help retailers deliver…

Consumers all in on visual search technology

January 30, 2020

More than half of consumers, seven in 10, who are aware of visual search technology are likely to try it and four in five visual search users have made…

Consumers want a variety of shopping channels, reveals survey

January 29, 2020

A good majority of consumers, 72%, tend to shop retail brands that allow them to purchase and return across channels.

Watch brand taps Klarna to give customers another purchase option

January 28, 2020

Premium watch and accessory brand MVMT is partnering with payment provider Klarna to offer shoppers a new purchase option.

Instacart debuts grocer-focused ordering, delivery, pickup option

January 27, 2020

Instacart is launching Instacart Meals, an order/delivery/pickup program for the grocery industry.

Top 7 Usecases for Touchscreen Object Recognition

This whitepaper presents some of the most exiting usecases of touchscreen object recognition for interactive displays, tables and video walls.

Presented by eyefactive GmbH

NYC Council passes ban on cashless-only retail

January 24, 2020

New York City Council has passed a bill banning cashless-only stores and restaurants and imposes a fine for each violation. 

Customization or co-creation? There's a difference

by Daniel Edmundson — Strategy Director, Gretel

Daniel Edmundson, strategy director at Gretel, writes that the role of consumers in the retail process is quickly shifting and we've have now come to a moment…

Meridian teams with HP on countertop kiosk, automated smart locker

January 23, 2020

Meridian recently introduced two solutions in collaboration with HP Inc., including a touchscreen countertop kiosk and an automated smart locker.

Why retailers should adopt a flexible e-commerce strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In an interview with Retail Customer Experience, Darin Archer, chief strategy officer at Elastic Path, details the importance of deploying flexible e-commerce…

For some retailers, 2020 will be a final curtain call

by Andy Morris — Vice President, Egremont Group

Andy Morris, vice president at Egremont Group, and Carter Koen, an analyst at Egremont Group, share insight on why retailers must focus on ensuring staff are…

Crowdsourcing, drones and why I'll never buy a Bugatti

by Marc Gorlin — Founder and CEO, Roadie

Marc Gorlin, founder and CEO of Roadie, examines the role of delivery in retail success and how and where drones, self-driving robots and crowdsourcing come…

Red Sox affiliate looks to boost concessions with autonomous checkout

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Pawtucket Red Sox became the first professional sports team to announce an autonomous checkout store, to be located in Polar Park, a ballpark the team is…