How retail kiosks can help retailers simplify the busy holiday season

Melissa Tally, marketing coordinator at Meridian Kiosks, provides an overview of kiosk technology and how emerging advancements can help retailers meet…

Starbucks Reserve Roastery New York offers experiential experience

December 17, 2018

The Starbucks Reserve Roastery New York, which opened its doors Dec. 14, offers unique features including an Arriviamo bar boasting a curated menu of coffee…

Lightspeed debuts loyalty program for retailers, restaurants

December 17, 2018

Cloud point-of-sale maker Lightspeed is launching Lightspeed Loyalty, aimed at helping retailers and restaurants engage with customers and increase customer…

Amazon expands free holiday shipping offer, free one-day shipping

December 17, 2018

Amazon Prime members now have free standard shipping through Dec. 18 and more have access to Prime free one-day shipping given the service is now available to…

JCDecaux debuts ad platform at Changi Airport

December 17, 2018

JCDecaux Singapore, a subsidiary of outdoor advertiser JCDecaux, has launched its Digital Duty-Free Totem advertising platform at Changi Airport. It consists…

Instacart, Whole Foods breaking up delivery partnership

December 14, 2018

The new year will bring about a breakup between delivery provider, Instacart, and Whole Foods, as the supermarket chain, now owned by Amazon, is severing its…

Customer loyalty: Keeping the relationship alive

Eric Keating, vice president of marketing at Zaius, explains why B2C marketers have to engineer the repeat purchase carefully and thoughtfully and offers up…

Crowded stores, spend budget top holiday stressors, claims study

December 14, 2018

The top stressors for consumers during the holiday season are crowded stores and financial limitations, with long lines, out-of-stock items and online delivery…

Kroger launching food section in Walgreens stores

December 14, 2018

Kroger plans to put food departments, offering 2,300 items — everything from meal kits to frozen food items — in 13 Walgreen’s stores by early 2019.

Omnichannel still in infancy stage, reveals research

December 14, 2018

While there's lot of activity when it comes to retailers and expanding delivery options, the "buy online, pick up in store" (BOPIS) isn't taking deep root as…

The Black Friday effect: What happens when websites fail

Kyle Herring, director of digital marketing, Quantum Metric, explains how e-commerce environments are continuously in a state of flux and there will always be…

Kibo taps new leaders for digital transformation strategy

December 13, 2018

Cloud commerce player, Kibo, has made several new leadership appointments and roles related to enhancing the customer digital transformation journey.

Why it's time for retail marketers to start listening

Evan Magliocca, brand marketing manager, at Baesman Insights & Marketing, discusses what marketers can be doing to better learn about customers and create more…

Chanel's NY flagship boasts unique fashion accessory

December 12, 2018

Chanel’s New York flagship store, its largest boutique in the U.S., is sporting a special fashion accessory just in time for holiday: a 60-foot-long…

Survey: Retail store associates like tablets for enhancing customer service

December 11, 2018

A good majority of retail store associates, 66 percent, believe they can provide customers better service and improve the customer experience if they have…

Mall of America debuts Ellie the Elf concierge service for holiday shoppers

December 11, 2018

Those hitting the Mall of America in Minnesota for holiday shopping now have a new helper — Ellie the Elf.

The Necessity of Customer-Driven Marketing for Retail

As 2019 inches closer, the time to re-evaluate your various marketing and advertising strategies and campaigns in a way that will stand out in the…

Amazon cashierless store may take flight in airports

December 7, 2018

The Amazon Go cashierless store concept may be moving into airports as the powerhouse omnichannel retailer is reportedly evaluating airport location options.

JLL debuts its own retail brand at Minnesota mall

December 7, 2018

The Rosedale Center in Roseville, Minnesota is now home to "Rose & Loon," JLL's first 4,000-square-foot retail store. JLL is the largest third-party retail…

Supply chain gaining importance in customer experience, reveals report

December 7, 2018

The role of the supply chain is viewed as the next big thing, given that a majority of retailers acknowledge it's impacting everything from greater efficiency…