Retailers missing omnichannel opportunities reveals report

December 6, 2018

Digital shoppers are all about convenience, selection and data privacy and one of every three dollars is being spent online, according to the BigCommerce 201…

Wayfair debuts membership program boasting exclusive perks, saving opportunities

December 6, 2018

Wayfair's MyWay membership program aims to make shopping easier and more affordable by offering unique benefits as well as exclusive sales and discounts, free…

Destini teams with Vengo on product sampling via vending machines

December 6, 2018

Destini, a product locator and store level intelligence platform for CPG brands across the U.S. and Canada, has teamed with Vengo, Inc., a provider of…

5 e-commerce best practices for retailers

Uma Kannappan, global product director, e-content at SGK, explains how retailers can optimize digital shelf product content to drive a better consumer…

Online shoppers don't have much patience, reveals study

December 5, 2018

Retailers don't have as many chances for redemption with shoppers than they likely think, according to a Brightpearl report which reveals consumers aren't very…

Nordstrom expands gift pickup options

December 5, 2018

Nordstrom is expanding gift pickup options this holiday season way beyond store hours.

Toys R Us' Geoffrey now a Kroger toys salesperson

December 4, 2018

While Toys R Us is no longer a toy store giant, its well-known mascot, Geoffrey the Giraffe, is still going strong and not out of work.

Office Depot aiming to make holiday shopping an elfing good experience

December 4, 2018

The elf is back at Office Depot as is the retailer's 'Elf Yourself' holiday selfie campaign which now incorporates Facebook and its augmented reality filters.

BlueFly, NeWants team up on gamified e-commerce platform

December 4, 2018

Luxury online fashion retailer BlueFly is working with e-commerce startup NeWants to develop a gamified e-commerce platform the companies say will shake up the…

Walmart deploys Dotcom store technology to allow in-store website orders

December 4, 2018

Amazon testing automated checkout in bigger retail stores

December 3, 2018

Amazon is testing its automated checkout technology for larger stores in Seattle, the Wall Street Journal reported on Sunday. The company has used the…

Emotion in customer care: Just how important is it?

Julien Rio, head of marketing at Dimelo, offers insight on how to truly approach customer care and why retailers need to undertake an in-depth rearrangement of…

Millions of customers potentially compromised by Marriott data breach

December 1, 2018

Marriott International Inc. is investigating a massive data breach that has potentially compromised personal data of up to 500 million customers of its parent…

Heads up banks: Amazon is now your competition

Kitewheel President Mark Smith offers up insight on why Amazon's move into traditional banking should scare other banks thanks to its very loyal customer base…

FAO Schwarz reopens NYC flagship toy store

November 30, 2018

Iconic New York toy store, FAO Schwarz, is back in business with a new flagship at Rockefeller Plaza in New York City.

Outdoor kiosks coming to California retail district

November 30, 2018

City council members in Berkeley, California, have approved the installation of up to 31 kiosks on public sidewalks in the city's shopping district, according…

4 negotiation strategies for managing difficult retail customers

Dean Kaplan, president of the Kaplan Group, shares insight on how to prevent the angry retail customer scenario and what to do if it can't be avoided.

Kroger, Ocado customer fulfillment center coming to Ohio

November 28, 2018

Grocery retailer, Kroger, will establish its first customer fulfillment center, boasting digital and robotic capabilities, in Ohio via partnership with Ocado…

Cyber crime poses big risk to mobile holiday shopping

by David Jones — Editor, Networld Media Group

Security experts and retailers are increasingly focused on protecting the consumer's mobile shopping experience and payment platforms to ensure safe…

Kagan: Walmart radio heard in stores from coast to coast

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan puts the spotlight on Walmart radio and how it may be an example of a new, and potentially big retail wave and one that improves improve the…