Kenneth Cole boosts digital shopping experience with enhanced gifting

October 25, 2018

Kenneth Cole is partnering with Loop Commerce in a quest to make online shopping easier for the consumer. The retail brand is integrating Loop Commerce's…

Vitamin Shoppe hires on first chief customer, digital experience leader

October 25, 2018

Vitamin Shoppe has hired on Stacey Renfro for the newly-created role of executive vice president, chief customer and digital experience officer.

Managing the customer web experience

Jesse Himsworth, vice president of strategy and integrated solutions, Clearlink, explains that the web customer experience is no longer about simply setting up…

Uber drone food delivery arriving in less than 3 years

October 24, 2018

Uber plans to have food delivery service via drones in play by 2021 and the program is in its "early days," according to news reports.

Mastercard to make signature optional in the store, on the card

October 24, 2018

Cardholder signatures on Mastercard purchases will be optional come next April, on both on the card and purchase receipts.

Kagan: How 5G wireless change wave will impact retail

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan explains why and how 5G wireless will impact the retail sector, as well as the retail customer experience.

Choice Market plugs mobile pay, checkout into app

October 22, 2018

Denver-based Choice Market is building a convenience store with the product selection of a natural grocery and fast casual restaurant, according to a press…

Digitally-native brands embrace omnichannel sales strategies with success

Heath Wells, co-founder and CEO of NuORDER, explains why digitally-native brands that want to follow in the footsteps of successful predecessors must develop…

Porcelanosa taps Mood Media to deploy immersive experiential experience

October 22, 2018

Porcelanosa, a Spanish ceramics producer and distributor, is deploying a new sound and scent to its 130 showrooms and retail locations via a partnership with…

What to consider when it comes to the retail payment experience

Zavida Mangaru, executive vice president of product strategy and innovation, North American Bancard, offers up insight on why the payment experience (and the…

VizyPay cash discount program helps retailers, customers alike

October 19, 2018

VizyPay, a credit card processing company, has unveiled a cash discount program that allows merchants to offset service fees without increasing prices.

C-store chain partners with NCR on mobile payments

October 19, 2018

NCR Corp. has announced that Enmarket Convenience Stores will introduce the NCR Mobile Payments solution for fuel retailers across its locations in the coming…

The store is still a winning strategy. Here's why

Hal Charnley, president of Wiser, explains why the brands and retailers that succeed are the ones that adapt and embrace the changing role of physical retail…

Verra Mobility debuts 'pay-as-you-go' toll-paying app

October 18, 2018

Tech-enabled smart transportation provider, Verra Mobility, has launched a nationwide, "pay-as-you-go" tolling service called Peasy that gives customers a way…

The deterrents hurting online retail

Ohad Hagai, senior vice president, marketing, at Namogoo, offers insight on a recent Namogoo survey regarding the many distractions competing for retail…

Report shows strong consumer demand for digital payments

October 17, 2018

Digital payments are experiencing a boom, according to the World Payments Report 2018 launched today by Capgemini and BNP Paribas.

Visa, Olympic committees driving enhanced payment options for fans

October 17, 2018

Visa, the International Olympic Committee and the International Paralympic Committee are working together to provide better integrated payment channels for…

A two-prong approach to reducing retail risk, boosting customer experience

Dillon Blake, Motus director of sales, and Ridge Foust, Motus senior sales executive, explain how retailers can employ technology to improve visibility while…

How to develop and drive a successful retail loyalty strategy

Dan Slavin, CEO, CodeBroker, explains why retailers striving to design a compelling loyalty program must understand the gripes retail customers have with…

Walmart, PayPal team up on cash service

October 15, 2018

Walmart customers who are also PayPal customers can deposit or get cash in a Walmart location as long as they’re good with a $3 service fee.