The consumer movement taking place in the retail industry

Adrien Nussenbaum, U.S. CEO and co-founder, Mirakl, shares insight on why retailers should be exploring strategies to develop a share of both the on-demand and…

7-Eleven launches Apple Pay, Google Pay mobile payment options

September 12, 2018

You can now buy 7-Eleven pizza, coffee, slurpees or anything else off the retail convenience store's shelves using Apple Pay and Google Pay.

How microservices play a role in delivering digital commerce innovation

Arish Ali, CEO and co-founder of Skava, explains why retail IT and tech innovators are turning to microservices to work around the pains of legacy commerce…

NYC may be getting its own Amazon Go store

September 12, 2018

Amazon is reportedly eyeing New York City as the next location for its cashierless Amazon Go retail store.

Survey: Personalization, seamless shopping is more critical than ever

September 12, 2018

Seamless, ubiquitous shopping is viewed by nearly every retail leader (94 percent) as a transformative strategy and change moment for the retail industry.

Kagan: Retailers going back to basics for growth

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan, industry analyst, explains how retail management now has a newer and younger mindset and they are rapidly taking the industry in new directions.

EnVista launches experiential interactive retail store, tech lab

September 11, 2018

Global consulting and software solutions firm enVista has launched an experiential lab, retail store and tech environment that will help its retail clients…

L'Occitane debuts experiential concept store

September 11, 2018

Natural cosmetics maker and retailer L'Occitane has opened an Provence concept store on Fifth Avenue in New York City.

Blockchain and the retail customer experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Blockchain Tech News Editor Bradley Cooper, an expert source of blockchain news and technology, provides insight on how blockchain influences and plays into…

How 5G, meshed with IoT, will make mobile carriers the enablers of retail engagement

Video, gaming, AI, robotic, AR/VR platform CIOs and CTOs looking to embrace newer digital transformation solutions should look holistically within the mobile…

Examining the online apparel retail customer experience

Brooke Patton, research content specialist at GutCheck, offers insight on the retail apparel industry which is straddling an omnichannel landscape and how it…

Understanding the true extent of brand counterfeiting

Chrissie Jamieson, vice president of marketing, MarkMonitor, explains why retail brand protection has never been more important than it is today and that it is…

Human connection still tops with shoppers, retailers

September 6, 2018

Retail shoppers prefer real-person interaction over chatbots when it comes to customer service and 66 percent of consumers view customer service as important…

Amazon expands Whole Foods delivery once again

September 6, 2018

Amazon Prime members in 28 cities can now tap quick delivery from their Whole Foods Market.

Survey: Keeping up with change, customer needs are big retail challenges

September 6, 2018

Striving to meet, and exceed, the retail customer’s expectations and keeping up with change is the top challenge retailers are facing today, according to a new…

Retail innovation report offers insight on in-store tech transformation

Ed King, co-founder, HighStreet Collective, shares insight from the Retail Innovation Radar report which provides data on technologies retailers should…

Heads up SMB retailers: Shoppers like your text

September 5, 2018

More than half, 56 percent, of consumers want to text with the small to mid-size retailer and 53 percent of SMBs want to text other retailers more often.

UK courier pilots self-serve kiosks for sending parcels

September 5, 2018

Customers at three U.K. depots will be able to pay for parcel shipment at Parcelforce Worldwide self-serve kiosks during a trial that will run from today…

Tips for aligning digital tech to the retail customer journey

Julie Smith, principal, and Kristen Lenci, a managing principal and leader, Point B, offer up insight on why it's critical retailers aligning digital…

Trouble buying kid footwear? There's an app for that

September 4, 2018

Finding and determining a good shoe wear fit for kids isn't easy.