Metrigy research analyst shares insight on improving retail customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Beth Schultz, VP of research and principal analyst at Metrigy, mapped out strategies for enhancing the retail customer experience in a free one-hour webinar…

Pitney Bowes VP details 2023 holiday season retail challenges, consumer trends

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Vijay Ramachandran, VP, GTM (Go-to-Market) enablement and experience at Pitney Bowes, shares data and insight in this peak season outlook.

Home Depot's tech fellow shares computer vision strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Hari Ramamurthy, technology fellow at The Home Depot, explains how the home improvement retailer is tapping computer vision to prep the retailer’s stores.

Armani Group expands ON partnership

December 8, 2023

Armani Group, a fashion and luxury goods company, is expanding its partnership with ON, a AI chat platform powering generative AI experiences, to include its…

Hardware chain taps Upside for digital customer engagement

December 7, 2023

The Aubuchon Company, a fourth-generation family-owned hardware chain is teaming up with Upside, a digital marketplace, to offer cash back opportunities and…

Party City launches digital party planning experience

December 5, 2023

Party City is now home to Party + Marketplace, a digital party planning experience that offers Party City products with local vendor services.

How retailers are reinventing physical storefronts

by Mayank Ranjan — SVP & Regional Head – Consumer, Retail & Logistics at Infosys, Infosys

The shopping experience has dramatically changed over the past two decades, with a merging of the in-store and online experiences. Retailers who understand…

Free webinar offers tips, guidance for optimizing retail CX

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Beth Schultz, VP of research and principal analyst at Metrigy, will share advice and strategy for improving the retail customer experience in a free one-hour…

12 days of Christmas gifts hit an all-time price high

December 1, 2023

If the gifts cited in the "Twelve Days of Christmas" song are on the holiday buying list this year be prepared to spend more than ever.

Simplifying the retail shopping experience: A pathway to enhanced customer loyalty

How do you cater to the diverse customer preferences and needs without diluting your brand consistency? Take a look at how major companies are simplifying the…

Reducing friction in customer experience: 6 strategies to boost online retail conversions

Embracing innovation in the customer experience has become a critical determinant of success in today's competitive retail market. Here we share six key…

It’s That Time Of Year: Is Your Retail POS Technology Ready For Holiday Pop-Up Shops?

If you’re selling products at a holiday pop-up shop or market this year, the right retail POS technology can make all the difference.

Ripple effect of 'Girl Math': Analyzing impact on consumer behavior, retail returns

by Gaurav Saran — CEO, ReverseLogix

Retailers are jumping on the girl math bandwagon in their marketing strategies, but they can also use it to shape their approach and messaging around product…

Brick, Click, & Beyond: Dissecting Retail’s Hurdles and Designing the Ultimate CX Blueprint

Winning in today’s rapidly evolving retail landscape requires an urgent understanding of critical challenges in both brick-and-mortar and online sectors and…

Buc-ee’s travel centers home to EV charging stations

November 27, 2023

Mercedes-Benz HPC North America, which is launching EV charging stations across North America, has signed an agreement to build charging hubs at most Buc-ee's…

eyefactive Presents New Models of Transparent OLED Touchscreens

eyefactive updates revolutionary OLED-based touchscreen systems, SOLARIS and POLARIS, redefining interactive digital signage.

Retailers see the value of AI so why aren’t more using It?

by Paul Brenner — SVP of Retail Media & Partnerships, Vibenomics

Retailers may already understand what AI can do for their business, but now is the time to act on it.

Retail’s 3 Ps for making the holiday season the most wonderful time of the year

by Neeraj Methi — Vice President of Solutions, BeyondID

In making a commitment to simplify payment, embrace personalization, and go passwordless, retailers can create a more frictionless and secure holiday shopping…

Real-time data top weapon in battling retail supply chain hurdles

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

In today’s retail climate, consumers have come to expect immediacy and availability, and when a retailer fails to deliver, customers are quick to turn to the…

Golden Pantry pilots unattended Juxta Nomad store

November 20, 2023

Golden Pantry, a Watkinsville, Georgia-based convenience store chain, has installed a Juxta Nomad unattended store at its Wire Park headquarters on a test…