Shoppers much more comfy in the in-store environment, reveals research

July 8, 2021

A good number, 80%, of consumers are either somewhat or very comfortable visiting physical retail stores compared to 71% a year ago, and three in five (60%…

Men's Wearhouse taps AI for digitized fitting process

July 7, 2021

Men's Wearhouse is providing customers a digital fitting experience called Contactless Fit, which has been developed by Bold Metrics, that offers a fast and…

Why it's all about respect, consistency and communication in post-pandemic retail

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Brand and strategy expert Margot Bloomstein shares insight on what's happening now as retailers enter the post-pandemic realm and why it's so important…

Hallmark debuts innovative greeting card services

July 2, 2021

Hallmark Cards, Inc. is making it easier than ever to send a physical greet card with Sign & Send, a new online service that lets users have handwritten…

Reinventing the retail space using digital technologies

by Scott Wassmer — General Manager, Americas, Appnovation

Scott Wassmer, GM of Americas, Appnovation, explains why retailers have an amazing opportunity to unify consumer data between the digital and physical worlds.

Retail apps alienating consumers, reveals research

July 1, 2021

Three quarters of U.S. consumers don't think retail apps know enough about their habits to boost their customer experience or build brand affinity and may be…

Digital signage made easy: Finding the right OS

Organizations of all sizes and types are adopting digital signage to accelerate their digital transformation in a fast-paced changing world. The current…

HP's Engage portfolio aims to drive hybrid shopping experiences

June 29, 2021

HP Inc. is expanding its Engage portfolio with the HP Engage Go 10 and the HP Engage Flex Mini to drive personalized secure consumer experiences.

Why data is at the forefront of retail relevancy

It's all about data when it comes to engaging with customers, creating a rewarding customer experience and crafting a seamless customer journey, according to…

MAC Cosmetics launches retail concept at airport

June 29, 2021

MAC Cosmetics and Hudson have launched a specialty retail concept at the Salt Lake City International Airport, at Concourse A, that reflects the brand's…

Meeting the needs of consumers post-digitization

by Ryan Creamore

Craig Webster, head of marketing at Infobip America, outlines how far digital have consumers gone, and how retailers can remain ahead of the curve in a new…

High-speed digital transformation at the grocery store

Pini Mindal, CEO and co-founder of Quicklizard, explains why in the coming decade, we will witness computer vision and other cutting-edge technologies become a…

Adobe, LivePerson team on personalization capability

June 23, 2021

LivePerson and Adobe are partnering in an effort to transform digital experiences using conversational AI and personalization. The integration of LivePerson's…

Redbox readies a new era in home entertainment

Recognizing the need to adapt to changing consumer leisure habits, Redbox recently went public with the intention of expanding its role in home entertainment.

Uniting transactional and relationship surveys to capture the entire experience

by Simon Fraser

Simon Fraser, strategic insights consultant at InMoment, explains how once transactional and relationship surveys gather insights a retailer needs, action can…

Amazon Fresh store in Washington boasts 'Just Walk Out' shopping technology

June 18, 2021

Amazon's Just Walk Out technology will be available this week for the first time ever in a full-size U.S.-based Amazon Fresh grocery store.

Autonomous retail may soon offer more than a cashierless checkout experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amazon may have been the leader in putting cashierless autonomous checkout in play with its Amazon Go stores but competitors are nipping at its heels…

Major Fast Food Outlet Selects Clientron PT-2500 POS

Clientron POS, and its software partner, are firmly focused on providing POS systems that are easier for restaurants to use and easier for our solution…

Shopflix platform debut promises content will be king

June 15, 2021

The Shopflix video streaming and e-commerce platform has gone live, via its app and website, and promises to make content first and center for both consumers…

Focus on customer journey gaining ground, claims report

June 14, 2021

More retailers and brands are becoming more customer-centric and the customer journey is gaining greater attention, according to a Kitewheel report.