How to attract millennial holiday shoppers to your loyalty program

by Tom Caporaso — CEO, Clarus Commerce

Tom Caporaso, CEO of Clarus Commerce, shares three ways retailers can incorporate features and benefits into loyalty programs in the quest to attract…

Walmart store redesign includes more self-checkout kiosks

October 1, 2020

Walmart introduced a new store design today featuring more self-checkout kiosks and contactless payment options planned for 200 locations this fiscal year…

Einstein Bros opening first c-store location

September 30, 2020

Einstein Bros. Bagels is opening its first convenience store location, part of a five-store development deal with King Fuel in the Houston area. The first…

Amazon launches palm payment option

September 29, 2020

Amazon is launching a palm payment technology in two Amazon Go stores to speed up the checkout process, simplify the shopping experience and enhance the retail…

Austrian grocery chain launches digital storefront

September 29, 2020

An Austria-based grocery chain, MPREIS, is expanding its brand presence with a digital storefront providing customers an online showcase of products, stock…

Tennessee makes more services available via self-serve kiosks

September 28, 2020

The Tennessee Department of Safety and Homeland Security's driver services division announced additional services are available at all self-service kiosks…

Newspaper vending machines disappearing

September 28, 2020

The newspaper vending machine — once common on city streets — has become a rarity with the decline of newspapers and the rising prices of those still in…

3D, AR can hurdle long-standing e-commerce challenges, help retailers maintain momentum

by Rob Weaver

Rob Weaver, chief revenue officer at Vertebrae, shares insight on survey results that suggest consumers still find the e-commerce experience frustrating. If…

Convenience retailer taps Paytronix platform for loyalty program

September 24, 2020

QuickChek Corp, a convenience market retailer, is deploying the Paytronix Systems's digital guest experience platform to launch a loyalty program.

Lowe's goes pickup lockers in a big way

September 24, 2020

Home improvement retailer Lowe's will have pickup lockers in all of its U.S. stores by the end of March, 2021, to better serve its online consumers.

Live webinar: Dealing with COVID-19 and the digital transformation of retail brands

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A one-hour live webinar, sponsored by Netsurion, will offer insight on the need for a secure, reliable and scalable networking platform as retailers deploy new…

Footwear retailer Keen introduces face mask vending machines

September 21, 2020

Keen, a footwear retailer, has installed face mask vending machines in stores in Portland, Palo Alto, London and Tokyo, with plans to add more in the coming…

Standard Chartered offers UAE Amazon installment plan

September 18, 2020

Standard Chartered credit cardholders shopping on Amazon.ae can now convert purchases into monthly installments for a period up to 12 months, without having to…

Customer experience in a new retail reality

by Ambeshwar Nath

Ambeshwar Nath, senior vice president, retail, CPG and logistics at Infosys, explains why retailers that find ways to recreate shopping experiences in channels…

Dressbarn dresses up return process for customers

September 17, 2020

Dressbarn is partnering with Happy Returns to enhance and boost the product return experience for customers.

How to ace customer loyalty in tough times

Craig Harris, an industry principal, apparel, footwear and accessories, for Oracle NetSuite, offers up advice and tips to help retailers strengthen the…

Next-level customer experience for today’s marketing challenges

by Danielle Savin — Senior Director Marketing Solutions, Capgemini

Danielle Savin, senior director of digital marketing services, and Suresh Rajappan, digital customer experience principal, at Capgemini in North America…

Amazon debuts Luxury Stores experience

September 16, 2020

Amazon is launching a high-end fashion and beauty shopping experience via its app and it's by available invitation-only to U.S.-based Prime members.

Amazon hiring 100K workers for fulfillment center sorting

September 15, 2020

Last week Amazon announced it was hiring 33,000 for tech and corporate jobs.

Walmart teams with drone service player for health, wellness item delivery

September 15, 2020

Walmart is partnering with drone delivery service Zipline to provide on-demand health and wellness product deliveries.