Walmart, Sam's Club workers donning face masks in light of COVID-19

April 20, 2020

In an effort to keep employees and customers safe in light of the ongoing coronavirus pandemic, mega retailer Walmart, and its subsidiary wholesale business…

Experts: It's time to go dark at big supermarket chains given COVID-19 spread

April 20, 2020

As the coronavirus pandemic continues to sicken and kill thousands across the U.S., one union group believes it's time to crack down on behavior in…

Michael's deploys contactless same-day delivery in wake of COVID-19

April 20, 2020

Arts and crafts retailer Michael's is offering contactless same-day delivery options at select store locations and the strategy goes way behind just expanding…

Podcast episode 10: How can digital signage help retailers?

In today's episode of the Digital Signage Today podcast, Bradley Cooper, editor of Digital Signage Today, spoke with Kelly Harlin, analytics platform…

Signal to noise: Connecting with customers in times of crisis

by Matt Ramerman — President, Sinch Engage

Matt Ramerman, president, Sinch Engage, explains why success in this new paradigm (COVID-19) means finding a way to cut through the noise to sustain meaningful…

Top emerging technologies transforming the retail experience

by Ed Durbin — Global Director of Retail Solutions, End-User Computing, VMware

Ed Durbin, global director of retail solutions, end-user computing, VMware, shares insight on how retailers that leverage emerging technologies like AR/VR, IoT…

How AI is changing the face of modern web design for retailers

by Edward Coram James — Chief Executive, Go Up Ltd

Edward Coram James, a UX design professional and the CEO and co-founder of Go Up Ltd, shars insight on how web design plays an important role for the…

Colorado expands vehicle license renewal kiosks

April 15, 2020

Residents in El Paso County, Colorado are now able to renew their license plates at a self-service kiosk inside five King Soopers stores, according to a press…

COVID-19 fosters self-service innovation in China

April 15, 2020

While the coronavirus pandemic has hammered business activity worldwide, it has also fostered a wealth of self-service innovation. Nowhere is this more evident…

How To: Protect your family entertainment center and customers from COVID-19

by Sara Paz

Family entertainment centers can keep guests safe from COVID-19 by following some common sense practices, such as removing cash and card payment, requiring…

How to enhance customer service with a consultative approach

by Andrea Grodnitzky — Chief Marketing Officer, Richardson

Andrea Grodnitzky, chief marketing officer at Richardson, outlines on how teaching your retail teams to take a consultative approach can boost the shopping…

Diebold Nixdorf retail expert: It's time to give customers their time back

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retailers are shifting operating models, and it began well before COVID-19 shuttered stores, and will continue once the retail industry is back and running at…

Wegmans starts limiting customer activity in stores

April 14, 2020

In light of the ongoing COVID-19 pandemic Wegmans has begun reducing consumer occupancy and limiting how many customers can be in a store at a given time.

Online tactics to revive brick-and-mortar in a post-pandemic economy

by Marcel Hollerbach — CMO, Productsup

As COVID-19 rages on, Marcel Hollerbach, CMO at Productsup, explains that at some point, social distancing will end and consumers will once again fill retail…

How next generation cloud platforms help retail thrive

by Igor Debatur — CEO & co-founder, Uploadcare

Igor Debatur, CEO and co-founder at Uploadcare, explains how next-generation cloud platforms empower retailers to adapt their content delivery to users…

Amazon suspends shipping non-Amazon goods

April 10, 2020

The continuing coronavirus pandemic, which has disrupted supply chains around the world, is prompting Amazon to temporarily suspend shipping of non-Amazon…

Panera launches grocery service

April 9, 2020

Panera customers can now add a few groceries to coffee orders thanks to the launch of Panera Grocery. 

How retailers can add the human touch to digital transformation

by Samuel Mueller — CEO, Scandit

Samuel Mueller, CEO and co-founder of Scandit, explains how blending digital and physical worlds can bring e-commerce directly into the shopping aisle, with…

Vancouver family fun center deploys cashless tech

April 9, 2020

The fun center of the Uncle Buck's FishBowl & Grill restaurant, at a Bass Pro Shop in Vancouver, Canada, now boasts cashless technology. Four other centers…

In the midst of COVID-19 don’t get mad, get smart

by Chip Bell — Customer Loyalty Consultant/Author, Chip Bell Group

Chip Bell suggests retailers take a page from a small business in Georgia that is not only doing business but helping keep customers safe during the COVID-1…