Changing habits of a lifetime: why online retailers must support the vulnerable and elderly more than ever before

Conor McGrath, head of UK and Nordic Clients at parcelLab, shares why UK retailers UK retailers that have introduced new measures to help vulnerable shoppers…

Citcon, Tulip enable QR code payments and luxury, fashion retailers

May 22, 2020

Citcon, a Santa Clara, California-based mobile payment platform, is partnering with Tulip, an in-store mobile application provider, to enable QR code payments…

Navigating the new retail experience: A world of change

by Chris Hogue — Head of Strategy and Product, LiveArea

Chris Hogue, head of strategy and product at LiveArea, explains why experimentation and flexibility is key to retail success.

5 things retailers can do to stay competitive in the ever-changing world of retail

by Maria Topken

Maria Topken, vice president, client leadership, at Brandience, shares five strategic steps retailers should take to stay competitive and why retailers should…

Don't miss: Live webinar focuses on the digital screen strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retailers, in the quest to grab customers' attention and engage, need to know if digital screens are doing a good job as content placement, data and design are…

How data and analytics can help retailers SmartTest across the chain

by Rick Muldowney — Chief Analytics Officer, digm

Rick Muldowney, chief analytics officer at digm, shares insight on why testing, along with solid data and analytics, can help retailers avoid expensive…

Why retailers should embrace augmented reality in the wake of COVID-19

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Vertebrae Founder and CEO Vince Cacace shares insight on why and how retailers, battling through the coronavirus pandemic sales environment, should put AR at…

Import decline ahead as economic recovery is 'gradual,' says NRF

May 19, 2020

Import activity will weather a double-digit dip this spring and summer, thanks to the COVID-19 pandemic that shuttered China factories and retail stores in the…

Retail employee engagement and COVID-19: Getting back to work

by Liz Cichowski — President, Learning Means Business, Inc.

Liz Cichowski, a senior instructional designer, retail industry expert, at Learning Means Business Inc. explains why retailers, which are busy optimizing…

Building a Better Customer Experience with Clientron’s Stylish PSL540 POS Terminal with 3-inch Thermal Printer Inside

Clientron Debuts the Essential POS Terminal - PSL540 Built with 3-inch Printer

5 ways physical retail can drive revenue, add value in an era of e-commerce

by Marc Grens — Co-Founder and President, DigitalMint

If brick-and-mortar stores adjust to these new times and all the technology that comes with it, they will see that they might not only continue to do well but…

5 quick e-commerce changes retailers should make now

by Rob Weaver

Rob Weaver, chief revenue officer at Vertebrae, explains why retailers must focus on engaging shoppers and boosting purchase confidence in recovering from…

Don't Miss: Live webinar on how retailers can be competitive in the new normal

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retailers are facing a slew of challenges are they slowly begin re-opening in the wake of COVID-19, the coronavirus pandemic. Get expert insight from LogMeIn…

BrightSign intros touchless solutions for retailers

May 15, 2020

BrightSign LLC, a provider of digital media players, has introduced its BrightLink and BrightMenu touchless solutions to help retailers, restaurants and other…

Where are chatbots heading in 2020? Everywhere

by Priya Iyer

Priya Iyer, chairman and CEO, Vee24, shares insight on where chatbots fit into the customer experience and why the technology is becoming a critical piece of…

How COVID-19 is changing the customer experience in retail

by Ron Lutz — Chief Retail Officer, Miller Zell

Ron Lutz, chief retail officer at Miller Zell, shares insight on why retailers, as they emerge from the current state, must focus on rebuilding brand loyalty…

Navigating COVID-19: Getting back to business post COVID-19

In this week's HP-sponsored podcast on how COVID-19 is impacting the retail segment Retail Customer Experience contributing podcast host Bradley Cooper shares…

Presented by HP Inc.

Moving closer to consumers in the age of social distancing

by Praful Karanth — Retail & Supply Chain Industry Advisor, SAP

Praful Karanth, retail and supply chain industry advisor, SAP, explains why retailers need to consider new ways to acquire consumer attention in ways that are…

Building customer loyalty in the post COVID-19 retail environment

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Peter Paine, head of retail partnerships at Cover Genius, shares tactics for retailers striving to get back to business in the wake of COVID-19 and explains…

Cash back marketing drives spend, reveals study

May 12, 2020

Dangling a cash back offer to customers will lead to increased consumer spend, according to a Dosh study conducted by The Center for Generational Kinetics.