Aldi Nord moves German in-store payments to Fiserv amid Wirecard crisis

July 7, 2020

Fiserv Inc. said that Aldi Nord has moved all of its in-store card payments in Germany to the company.

Oklahoma town installing COVID-19 protection kiosks

July 7, 2020

Sand Springs, Oklahoma will install personal safety kiosks at various public buildings to protect people from COVID-19, according to a Sandite Pride report.

Why retailers should embrace deflection for better customer service

by Gabe Larsen — VP Growth, Kustomer

Gabe Larsen, vice president, growth at Kustomer, explains why deflection is an increasingly important term in the customer service world that retailers need to…

How Tory Burch is navigating through COVID-19

July 3, 2020

In a wide ranging interview with CNBC, fashion icon Tory Burch shares insight on how her brand is surviving the coronavirus and rocky economic times.

Consumers want social distancing services, reveals research

July 3, 2020

American shoppers want and expect social distancing services such as curbside pickup, local delivery and contactless payments given the ongoing COVID-1…

Improving retail productivity within the ‘new normal’ environment

by Simon Hedaux — Co Founder, ReThink Productivity

Simon Hedaux, founder and CEO of Rethink Productivity, shares his insight on how being productive is not just about cutting costs, it’s about doing more with…

Las Vegas casinos take a betting approach to encourage mask wearing during pandemic

July 2, 2020

Caesars Entertainment really wants visitors to their five Las Vegas casinos to wear a mask while enjoying all the fun, and even launched a special customer…

Great Clips debuts text service to boost customer experience

July 2, 2020

Great Clips is enhancing its online check-in service with ReadyNext text alerts that give customers a heads up when wait time is under 15 minutes. This gives…

Lens maker launches AR sunglass experience via the smartphone

July 2, 2020

Lens maker Bollé is offering an augmented reality sunglass experience that lets shoppers try out its Phantom lens technology without ever touching the glasses.

How AI solutions are helping online retail thrive in the new normal

by Aparajeeta Das

Aparajeeta Das, CEO of Cloudhiti Inc., explains how integrating AI into online store not only provides a seamless experience for users, but the delivers…

Needle in a haystack: Learning to prioritize your customer data

by Brian Cluster — Director of Industry Strategy for CPG & Retail, Stibo Systems

Brian Cluster, director of industry strategy, CPG and retail, Stibo Systems, explains how to leverage customer data, why retailers can't get caught in the data…

Macy's slicing workforce in wake of COVID-19

June 30, 2020

The ongoing coronavirus is a major reason department store chain Macy's is planning to cut 3,900 corporate jobs as part of a restructuring effort.

Target ups fresh, frozen inventory across hundreds of stores

June 30, 2020

Target grocery shoppers will have a much bigger assortment to peruse this month and through the holidays as the retailer is adding 750 fresh and frozen items…

Transforming brick and mortar to create personalized customer experiences

by Audwin Cash — SVP, Atrius Enterprise Solutions

Audwin Cash, SVP of Atrius Enterprise Solutions, Acuity Brands, explains how retailers are dealing with issues in brick and mortar locations never seen before.

Making sure your coupons deliver by leveraging mobile marketing

by Dan Slavin — CEO, CodeBroker

Dan Slavin, CEO and co-founder of CodeBroker, details the evolution of couponing from traditional to digital and explains why mobile is top of mind for…

Michigan supermarket kiosks allow residents to pay taxes and utilities

June 29, 2020

Residents of Dearborn, Michigan will be able to make tax and utility payments at DivDat payment kiosks in supermarkets, according to a Press & Guide report.

Magnet Analytics stakes its claim with personal electronics kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Eduardo Alvarez was quick to realize how a retail kiosk serves a customer need. Developing a product and a business model to meet that need has been a gradual…

A retailers guide: Dos and don’ts of opening up

Nancy Liberman, vice president of marketing for JRNI, shares what retailers need to do, and what they should not do, as they begin opening and getting back to…

Saks Fifth Avenue partners with NuOrder on merchandise strategy

June 25, 2020

Saks Fifth Avenue aims to streamlining the buying process and its merchandising approach using NuOrder's B2B e-commerce retail assortment platform.

Samsung integrates thermal mirror in temperature check solution

June 25, 2020

Samsung has integrated Creative Realities' thermal mirror into its thermal temperature solution, according to a press release. This no-contact solution helps…